Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

SO I CAN'T USE EBAY SHIPPING SUPPLIES FOR FIRST CLASS MAIL?????

So after many years and many packages sent to local Post Office without interruption of any kind, just the other day, (dec2020) a Postal worker tells me that unless I pay for PRIORITY MAIL postage , I cannot use Ebay's branded shipping supplies ie: p...

USPS Package Research Case Opened then Closed?

Shipped an item USPS Priority Dec 5th. Tracking shows processed through first facility on December 10th.Nothing after that. I opened a research case on December 15th which shows in the tracking history and I received a confirmation email from the des...

"Ship By" WHAT!!!

All of my listings show 1 day handling time. For the longest time everything I sold said on my seller hub page "ship by" and then the following Friday's date. Even if I sold it on a Friday. Today (Dec 12/18) it says "ship by Jan 8". That's THREE WEEK...

shipped items

any other sellers having trouble explaining items not deleivered??

negative feedback for shipping time that is out of my control due to COVID

I just received negative feedback from a buyer because the item did not get to her within the priority suggested time frame. I mailed out the item via priority within two days. Due to COVID it took longer than it should have. However there is nothing...

A FAIR AND EQUITABLE SOLUTION TO THIS LATE MAIL / DELAYED SHIPPING CRISIS

All users of eBay are experiencing unprecedented delays in shipping. This is all over the news at the moment- there are many semitrailers sitting in limbo because the USPS does not have the staffing to move the mail. In the meantime, eBay (and other ...

Every day this week, a new INR case. Fa La La La La! Aren't the holidays fun?

Seriously, eBay, you know a buyer isn't getting a package in 3 days right now, so why show them that? How about not letting them open INR cases until 3 or 4 days past the delivery date? Another great idea would be letting buyer's see the other shippi...

Resolved! eBay is unfair!!!

So I'm trying to wrap my mind around this.I've shipped a refrigerator fan to a buyer in Canada. After a week or so of receiving the package he opened a case that the item is not as described. I've sent his 2 messages asking for a short video and clar...

Hey Ebay, time to step up and protect your sellers with these shipping delays!!

There is going to be a mass exodus of us store owners and power sellers if Ebay doesn't step up to the plate right now and protect their top sellers! I don't want to hear about the official statement "we'll give some extra time if the scan occurred b...

Just some information on this terribly delayed USPS mailing season.

Packages dropped off at your local post office and you find out later that they are not showing any movement or that they have even been dropped off, when you search the tracking number!This is all due to the postal office being lazy and not scanning...

Another UPS Damage Claim Odyssey... Any Suggestions for Resolution?

Hi,I'm selling some personal items on eBay - I am not a business or a huge seller. I sold a decorative bowl, packaged it very diligently and well (so far of the many breakable items I've shipped, it's the only one that's arrived in pieces. The origin...

Automated Postal Centers (APC) are now offering the ability to scan in packages for acceptance scans

I was informed today by my local post office that they're now updating the APCs to be able to scan in pre-made labels & generate receipts/acceptance scans. Not sure if the best news but its better than no scans at all. Hope this helps you guys!

Why did ebay "guarantee" USPS delivery date in Dec.?

USPS has been saying for months that they're running late. Why in the world did ebay keep guaranteeing delivery dates for USPS in December?

positive messages from buyers during this shipping mess sure go a long way right now

the past two days i have received three messages from buyers waiting for long overdue packages, and during our exchanges each buyer has been so positive--they sure have helped alleviate some of my seller anxiety. sure, they're frustrated, but all exp...

OH congressman demands investigation into USPS Michigan sorting hub

Ohio Congressman Robert Latta sent an official request to Post Master General DeJoy to begin an investigation into the ongoing issues with the postal sorting facility located in Allen Park, MI. (Detroit area). You can read the official missive at Con...