Shipping

Forum Posts

Sorted by:

Multiple cases of buyer not getting item, what do I do?

I always ship out my items the next day and pride myself on doing it properly, double checking addresses, making sure the package is probably sealed etc. But right now I have 2 cases where people are not getting their items. Here is one of the tracki...

Sent buyer wrong item, how to refund their return shipping cost?

So I described an item totally wrong. Didn't realize how many different versions there were. Anywho, the buyer shipped it back and I've received it. Ebay won't let me refund more than I was initially paid. How can I pay them the return shipping cost ...

Media Mail is Blocked as a Shipping Option

I sell books, and just packed one up for shipping only to find media mail isn't an option! I didn't charge for priority mail, but now it's the cheapest option open to me. This isn't a magazine. it's a book! Any ideas as to why this would be the case?...

Shipping ETA issue with listings

Hello all, Just wanted to see if anyone else is having issues. Recently we noticed few buyer complaints of orders being past the Estimated ETA by eBay. Upon further digging, I noticed eBay is not displaying the correct ETA on listings. We have 3 days...

International customer upset package shipped by USPS but arrived by DHL

So I've noticed the past few weeks that Ebay no longer prints USPS international first class labels. It prints a domestic USPS label that gets sent to a routing center in the U.S. I really didn't care initially. As long as it gets there, right? So no...

Resolved! What Type of Shipping For Using Poly Bags

Hello, I want to ship some shirts and wanted to know if poly bags are shipped using the "large envelope or package" package type.

Resolved! different sized priority mail box cost

I have several different sized priority mail boxes, but cannot seem to find a chart showing the cost for the "one weight, one rate" option. For example, how much would it be for 11 x 8.75 game board box?

Resolved! Customer Selected Wrong

Is eBay's Customer Service down? It said it'd be 1 minute and that was 40 mins ago??I had a customer accidentally select "Local Pickup" instead of their preferred shipping method. He's already paid. I need to switch him to shipping and CHARGE HIM for...

Return problem

Bought an item on eBay. Had a guaranteed delivery date of oct 26th. Needed by the 28th so that's why I bought it. Did not get the item on sept 26th. Contacted the seller on oct 28th. Said they mailed it and that the guarantee is by eBay not them so I...

eBay ERROR - not showing sold items to be shipped today

Is anyone else experiencing this glitch? Seller Hub shows I have 17 orders that must be shipped today. No matter which way I attempt to access the info I get the "It's not you, it's us" error message. I have been trying to access my sales for over 2 ...

Unable to print return label

I am attempting to return an item but I am unable to print the shipping label.I can print the packing slip but not the shipping label. HELP

Fedex bulk shipping labels not printing barcodes

Fedex is now added in the bulk shipping tool for printing labels. I was excited to see that UPS was also added to the list, and all of my shipping can be done on one page at one time. Unfortunately fedex labels do not print properly, the barcode is.....

Resolved! USPS Priority Reginal A shipping

I just noticed my buyer was charged $11.22 for choosing a Priority Reginal A box for their 3 lb package from 48329 to 35401 when USPS charges $8.92. I think Ebay is inputting Regional B Pricing into the Regional A category. Anyone else have this prob...

Shipping rule for two different prices based on number of items purchased?

Hi all, Not sure if this is doable, and it didn't look like it was from poking around, but I'm really hoping it is or, at the very least, that there's a workaround for me to trick the system into doing what I want. I sell sports cards and am planning...

USPS Priority vs FedEX Home Delivery

I see where FedEx Home Delivery shipping rates are significantly lower than USPS Priority rates on 1lb+ packages. I've always used USPS Priority...anyone out there switched to FedEx Home Delivery From USPS and if so, pros/cons/advice??