Shipping

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What Happened?

Purchased item last week of Aug. Listing said item was located in OH and I am in KY. Estimated delivery Aug 28 thru Sept 5. No tracking number was ever provided. Messaged seller twice with no response. Sept 28 pushed the button says never received it...

New small eBay seller needs help with a bad faith buyer

I sold a $699.00 hot tub complete kit brand new in box on eBay to a buyer paying with PayPal on 9/10/2020. I printed a FedEx label from my eBay account, and I shipped to the buyer’s eBay/PayPal address with signature required and $699.00 in insurance...

Does First Class allow larger sizes before hitting dimensional weight?

Cleaning up my desk and found a note I'd written from several weeks ago. Don't recall where I came across this information, but my note says "up to 16oz with dimensions 22x18x15 is under USPS first class package on label page" (so maybe I saw it myse...

Buyer/reseller opens return claim

About 20 days ago I sold a new pair of shoes. The transaction was smooth and the customer received their shoes about 2 weeks ago. Every seemed to be fine until today. He opened a return claim stating "just didn't like it". Usually I don't have an iss...

Refund

I bought an article which was sent to the address given by me but unfortunately the address was wrong since I was travelling and I was planning to take the delivery at my destination. The parcel was returned back to the seller.Now the seller is not w...

Contacting Ebay about a seller apparently planning to vanish after I filed for a refund

Bought a lathe from a guy, obviously in China, but shipped from within the USA, and it turned out to be a real piece of junk. The guy has offered to send me a replacement for an additional $400 and I can keep the old one (like it is even worth that?)...

USPS Ebay Deliveries with Postage Due

I've had two Ebay deliveries in the last 10 days with postage due. Yesterday I called the post office to get clarification and thought I'd share what I learned... These deliveries were very small items shipped as First Class Parcels using Ebay's labe...

Resolved! Shipping multiple items in separate boxes

Ok so I had a buyer purchase 5 buy it now items from me. Ebay grouped them all together in one transaction. Combining shipping by putting all the items in one box is far more expensive than the buyer had paid for shipping them each separately. Is the...

Ebay Shipping No Longer defaulting to the service buyer selected / paid for.

Hello!Have a interesting problem that recently cropped up with eBay shipping. When printing the Label, the service now defaults to Priority Mail instead of what the buyer selected / paid for. You have to manually scroll though the shipping options an...

USPS long lost delivery First Class Package

I sold an item on July 6 tracking never showed item delivered. Buyer asked for a refund which I issued a full refund. I filled out the online form with USPS for missing mail twice they told me they not able to find my mail. I filled out on the form i...

Stamps.com Shipping History Page

Am I the only one that uses Stamps.com who thinks the "Ship History Search Page" totally stinks?? It's always been like this with me. Sometimes it works and sometimes it doesn't. Takes forever to load results too. When something comes up with zero re...

eBay expected delivery dates are so wrong, insane off!!!

I just sold an item yesterday Sep 09-24-2020, I got a 10 days handling time for all my items because of USPS delays, but this item expected delivery date to the buyer is Oct 08-02-2020. That's not even my 10 days handling time, neither the time USPS ...

Buyer opened a return request for an item allegedly not received?!

Hello,A buyer opened a return request on August 27 (actually August 28, 00:16 Eastern time). Reason: Missing parts or pieces.His message: "I arrived home from work package was no where in sight this has never happened before..." bla-bla-bla. We repli...

Creating a shipping label does not mean it was actually shipped

Ebay should not show an item as "shipped" just because a label was created. It should only show as shipped once it is accepted by the carrier. Too many times sellers create a label and waited another week to actually ship it. Doesn't make sense, sell...

Resolved! Wrong address printed on FedEx label purchase through eBay shipping.

I recently purchase a FedEx shipping label via eBay shipping. Last night my customer informed me that his packaged was not delivered to him in Maine, that the tracking info states it was delivered somewhere in New York. I have never had the shipping ...