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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

broken items what to do as seller

I have had a lot of problems with USPS breaking my items that I sell, Yes I do the right thing and refund the money or offer some back if not all items broken. yes I pack very very carefully . The problem is USPS will not do a refund with out the ite...

Bought and paid but seller is non-responsive

Hi,After a week of very slow communication between me and the seller, he promised me to ship the item the next day.I was convinced, his 131 stars postive feedback also helped.I paid with creditcard (not with paypal), after the day passed, no updates ...

BUYER ERROR.....What about PARTIAL REFUNDS

Why can't EBAY, give sellers the ability to PARTIAL REFUNDS. Buyer demanded refund because remote didn't work on a set of lights. I paid for return shipping when I received the package, I noticed they failed to remove battery protective strip on remo...

USPS Excess Shipping Fees taken thru Managed Payments; IN ERROR

It appears that USPS is now using the "managed payments" program to collect additional postage fees that are automatically deducted from our available funds at eBay. However... both charges they assessed this week are in error. They somehow raised th...

Incorrect shipping method after item sold

On a few recent sold items, when I go to print the shipping label rather than showing the calculated flat rate cost based upon size and weight I entered when listing, eBay has automatically selected the USPS flat rate envelope. for $7.55. When listin...

Non-cooperating seller - Willing to Return Damaged Item - Repeatedly Refused and Disrespected

This is quite complicated. I feel like I have been as reasonable as much as I could to this seller. (Further details at end of initial post.)I have:Gone directly to the seller to solve the issue and spent days with seller not asking for or accepting ...

seller using wrong return address

seller is using the incorrect return address. Buyer beware!!

USPS Richmond, CA Sorting Facility - posted Dec 6, 2020

What is going on with USPS Richmond, CA sorting facility? I recently sold some items and shipped out. Once they leave the post office the packages normally go to the USPS sorting facility San Francisco, CA now my packages seem to be going to Richmond...

Buyer says he can’t receive usps mail at his address?

Hi everyone, I just sold a very pricey item close to $1,000 and the buyer made a remark he wants the package sent by fedex or ups because his address for his packages to be shipped to can’t receive mail by usps? I thought this was kind of odd so I’m ...

Return to Sender, buyer still wants item

Hello!I was just contacted by a buyer today, letting me know that she did not realize that USPS does not deliver to the address that was provided when she purchased an item from me recently (apparently it is her parents' address which is why she didn...

how to change the address of the package that already on the way

got an message from client that she wanna change her address because she moved to other state but the package already shipped out few days ago ...what should I do

Wrong item returned

I sold a Roland KD-7 bass drum kicker as is. Guy says it doesn’t work. I found it at a friends garage he claimed it worked. Buyer wants a full refund due to Not working. Ok no problem I paid postage back to me. Well he sent me a different piece back....

Anyone else having scans as 'Pre-Shipment Info Sent USPS Awaits Item' in middle of transit??

This is a purchase that I made where the USPS website shows the package at a regional distribution center. This scanned the same way on eBay yesterday, but today the last scan is for 'Pre-Shipment Info Sent' and some of the previous scans are now mis...

USPS Select Ground not available today 12/21/20

No select ground or ups ground all day today for small packages 1-2 lbs. I see this was a problem back in March

USPS Disclaimer In My Listings

I've got this disclaimer in listings made today forward: Mail is moving SLOW due to Covid and the Holidays.CHRISTMAS DELIVERY IS ABSOLUTELY NOT GUARANTEED.I ship next day if not same day, once shipped delivery time is out of my hands and solely the r...