Shipping

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Ebay will not let me print a label to buyers address

I've never had this happen before. I sold an item and went to print a label. it is a long address and a Suete # now Its Florida and i think it is going overseas , so Ebay said they are protecting me and no matter what I do they will not print the lab...

Item never arrived, Seller gone

Seller told me to expect shipment to be delayed until September. It's the end of September and I haven't received my items. Now, the seller is no longer on Ebay!!! Trying to make a complaint only results in a notice that the seller does not exist. I'...

Shipping Error

Hi. Question on shipping to a buyer. I sent a package from central Illinois to Burlington Iowa. The tracking shows it went to Dallas Texas but has since left supposedly on the way to the destination. The buyer is wanting to know where the package is ...

printing ebay postage

Ebay shipping will not let me print a label for 7 lots. Had a guy who withheld payment for over a week on several auctions he had purchased .Reported buyer to ebay and he paid in full before I could close and relist. Now my problem is off his email I...

Resolved! buyer not picking up Priority Mail box

Experts, I could use some advice on the following: The USPS status of a "large flat rate" Priority Mail box sent to an apartment number address ($250 value) has been "awaiting pick-up" for several days. I messaged the buyer about this. He feels that ...

Seller claiming shipping costs more than what Ebay Listed.

Hello to whomever reads this! Hope you're having a nice day.I purchased an item which clearly stated that it would be shipped to my country and it gave an amount as well. Image below: The item had the option to make an offer and after some counteroff...

Partial Refund as a Buyer - A Question

I purchased a $15.00 item from a seller. The seller sent the wrong color item and it was missing an accessory. I went into my Ebay account to contact the seller and was instructed through the contact form that if a wrong item was sent or if it arrive...

Seller initiated Cancellation - Cant leave feedback?

Hi everyone. Not super active on ebay but have been mostly buying and occasionally selling here since 1999. Recently (9/22/20) bought some kids skis from a seller via a buy it now auction and paid immediate via paypal. Yesterday got a message and can...

Tried to refund - got error message

So I need some help... As the subject title says, I tried to issue a full refund, but I got an error message that said "There was a problem issuing this refund" and so I logged onto my PayPal account to see that the amount had been drawn in my PayPal...

issuing a return label

we issued a return label to an international buyer that used the ebay shipping service, or at least we pushed the blue area that stated issue return label, as we did not see or receive any direct confirmation we called in,an ebay employee told me tha...

printing postage

Tracking numbers

When sending an item by normal mail you will not receive a tracking number. can the account be affected when contacting the buyer and sending an item without tracking numbers?Can this be done due to the loss of sending the register post due to high p...

Resolved! No item to return

Ebay just ruled in my favor on a return. They stated I need to return the item to get my refund but i never received and item to return. What do I do?

Seller not refunding shipping for item not as described

I returned an item for not as described (wrong model). Seller agreed to refund $19 for shipping back, which he did, but when the item arrived back he just refunded the remaining original amount. Meaning it is me who paid for shipping in the end even ...

Never Got Refund

Back in April, I bought an item that turned out to be a scam. I got an email telling me I'd get a refund which I have NEVER gotten. I have been all over this site looking for an answer and cannot find who to contact now that the email claimed it was ...