Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Delayed delivery of USPS packages

I am in the Detroit metro area and I am having a very difficult time getting further tracking information once the packages have been scanned in and received at the local post office. I use eBay for printing out my USPS Priority and First Class mail ...

Questions about refunds/slow shipping

On Black Friday I had an item purchased from me. I sent out with USPS on the following Monday (11/30). USPS has dropped the ball with delivery and the item has still not made it to the buyer. I completely understand her frustrations but she has wrong...

Erlanger, US

J'ai reçu une confirmation de shipping à Livré à ERLANGER,US au lieu de la maison... au Québec... de nouveaux délais? comment ça fonctionne pour mon colis par la suite?

Resolved! Can I reroute an item back to the seller?

Hello everyone, I am pretty sure this is impossible, but I wanted to check with the community in case I missed something. I ordered something a few days ago. A couple of days after that, the seller messaged me to say that the item would not arrive as...

User avatar by Adventurer
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ANOTHER FINE MESS EBAY HAS GOTTEN ITS SELLERS INTO.

Considering all the things causing slow downs of package deliveries this year do eBay seller deserve to have another issue dumped on them by Pitney Bowes, ebay's hand picked postal partner? Dec 11, 2020 11:30am LABEL CREATED USPS AWAITS ITEM.Dec 11, ...

Buyer wants to return item for late shipping

I sold an item on December 4th. It was mailed out on December 5th. Buyer received it on December 15th. Everyone on the planet knows the USPS is overwhelmed right now. Buyer wants to return item saying it did not arrive on time as the reason. It is cl...

USPS Mail Rates Increasing January 24th

I received an email message from Pirate Ship tonight advising that USPS is increasing their rates effective January 24th. Be prepared to increase your rates for Media, Priority and First Class Mail.

2021 Mail Rates.JPG

Item not ordered by me

I just got a little envelope with, what looks like, a girls ponytail band. It’s black elastic and has like a little butterfly medallion on it. It’s from BFE Corporation in San Leandro, CA. I’ve never heard of them and surely, never ordered this, what...

Buyer started a did not receive return

I mailed to buyer on 12/7/2020 and per USPS tracking it was delivered to a Parcel Box on 12/14/2020. Buyer emailed and said he did not get it, I responded with a picture of the tracking showing it was delivered. Today, 12/16/2020 he opened a request ...

DISPUTE OVER TAX

Hello,Why would a seller agreed FEDEX charge the customer tax without an agreement with

User avatar by Enthusiast
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USPS is full of excuses

You can look back at shipping delays this time of year going back to 1995. Every holiday season, USPS has some lousy excuse why packages wont arrive on time, yet they are fully aware every year 12 months in advance that the season will be back. This ...

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