eBay

Need help with resolving a problem

I received an item. Within the package was not what I ordered. I would like to talk to someone about this as there is a prblem. I ordered a diffuser for 52.32. I received a toilet paper replacement roller. I am very upset and seems that I am not bein...

Is the USPS really not required to scan packages?

I've been off & on the phone with various USPS branches (as I'm sure many of us have been) and I keep getting conflicting answers on this. The branch in Virginia told me that postal employees are required to scan/get items out in a timely manner (how...

Ebay can't read or doesn't understand plain English

Item shipped according to all Ebay rules has been lost because buyer doesn't pick up shipment from local post and later opens an "Item Not Received" case in Resolution. Tracking number was provided after shipment to Ebay and tracking info is publicRR...

return label for media mail

I just received a request for a return of a book. I had it listed and described as "Much tanning of pages" It's from 1944. The buyer asks for return due to defective item--tanning of pages. I know I have to accept the return despite the description m...

Payments

Does anyone know if a buyer can pay for a item by sending payment directly to sellers pay pal account?

USPS Shipping Delays

Hi All, Hope all of you continue to be safe and healthy. Since new the postmaster general implemented his new policies, are you guys experiencing more issues with your USPS packages? I'm noticing some of my orders are stuck at my buyer's local distri...

About to Open Some INR Cases, USPS is FROZEN, FedEx & UPS Delivering today

OK, here is the dilemma. USPS is now locked up tight in my area. Things were going OK until we had some winter weather. Now there is no movement on anything USPS! And shoot I was just about to leave a "tip" for the USPS Carrier. (log jams not his fau...

late shippings during Christmas season

I have a number of packages caught up in this log jam of shipping this December. I haven't been selling for very long so I have never dealt with this. Most buyers are understanding but one says I'm lying about ever having shipped it though there is t...

Just a tip on tracking

If you sign up for notifications on tracking...........it asks for your name and email address........ Instead of your name, use the item name............i.e. "blue dress" instead of your name..... that way, when the notifications come in, you can te...

Saw this on Facebook. Supposedly why everything is just sitting “in transit"

Sent to wrong address

Hello everyone, I had ordered a item on eBay and even though I used PayPal which automatically has the address made for my place the bill says otherwise and was shipped and delivered to an apartment in the us. I live in Canada is there anything I cou...

Business Shipping Policies and Delivery Issues

I basically have 3 business policies that run 98% of my listings.1st Class, Priority and UPS. I just changed the 1st Class to 5 days handling to discourage purchasing and thinking about making it 10 days. I think this is about 800 listings or thereab...

USPS Almost Shut Us Down, But I Found A Solution

We were going to shut down our store as we now have 39 packages two weeks later or more thanks to USPS, but I found a better solution to at least keep some sales flowing. We usually offer free USPS shipping. What I've done is change all of my listing...

Package stuck at USPS no updated tracking

I mailed a package with USPS Priority mail, the item sold for $966.89 including shipping. They paid on 12/7 I shipped 12/8. The tracking shows it left my post office on the 8th, then nothing shows on tracking. I went to my post office and was told th...