Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Ebay -get your head out of the Sand

The US Post Office has stated -we are very late in deliveries because of Covid 19 and due to limited Employee Availability- In essence they dont have enough people to do the job I am getting calls -where is my card- i have had to refund $$$$ since i ...

Seller refused item I returned for a refund?

So I bought these supposedly genuine AirPods from this guy and when they arrived they weren't AirPods and I opened a return and printed the label and shipped them back. They are then refused by him TWICe. The usps tried to deliver them twice and he r...

Shipped status is premature

Twice now I've been given a notification that an item has shipped. However the reality was that only a shipping label was generated, but the item was not yet in transit. I feel this is misleading. The status should say "shipped" only when it has been...

User avatar by Enthusiast
  • 200 Views
  • 4 replies
  • 1 helpful

Start back up next year

This month I sold/shipped about 15 packages give or take. I knew USPS would be hell this month. Never knew this bad. I saw every package were getting nowhere. So on the 8th I closed. Knew I will get bombarded with angry buyers. I had a few angry buye...

£150 shipping charge

Are selling permitted to charge over the odds for shipping? Uk selling selling is charging £150 for RM 1st class delivery. Its not a typo the seller says its to inflate the price and dodge ebay final value fees where can i report this?

If The Package Does Not Arrive In Time For Christmas.....

Decades ago, I worked for a major catalog business and the answer we were told to use for packages that would not get there until after Christmas was to wrap up a picture of the item in a box. Of course when it was suggested I usually was sworn at an...

User avatar by Rockstar
  • 213 Views
  • 2 replies
  • 4 helpful

Not showing has been scanned at post office

I dropped off packages as usual at the post office. Left on counter with other packages Christmas time they had a lot. That was 2 days ago and they still haven't been scanned. I have noticed other packages I have shipped have taken two to three days ...

User avatar by Rising Star
  • 186 Views
  • 3 replies
  • 0 helpful

Resolved! USPS tracking question

Anyone ever see the USPS tracking number show "in transit" in red instead of green? Bought something and it arrived on Tuesday (12/15) at the local post office but "in transit" is in red. I've only seen progress marked in green.

How to exclude shipping to the United States?

Hi!If seller does not want to (or cannot) ship to some locations I think there is a bug in the web ebay application.Namely exclude shipping to the United StatesHow to exclude it? Ticking North America excluded unfortunatelly does not work. Btw. Used ...

User avatar by Enthusiast
  • 1956 Views
  • 3 replies
  • 2 helpful

Stop Freezing My Flipping Money

Since I cannot get ahold of any rep through the chat and nobody calls me back upon submitted request, here is the message"eBay, stop freezing my funds due to open INR cases! Come on! I get it, you need to cover your rear if things go south (further a...

New seller help. Shipping to kenya

So I sold an expensive item worth around $1000 in auction but the winning bidder is located in Kenya. I looked up some ebay discussions about shipping to kenya and it says there are alot of expensive packages that go missing there. Also the buyer has...

return request

trying to request a return as my item is not as described, but just keeps going to site cannot be reached, tried other options and getting same yet everything else is working correctly any ideas anyone please

User avatar by Explorer
  • 154 Views
  • 2 replies
  • 0 helpful

Global Shipping

Trying to invoice buyer in Germany. They bought two items. I am trying to send invoice but get error message saying: ErrorThe Global Shipping Program already provides your buyer with an invoice for all applicable item, shipping, and import charges. U...

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