Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

AVOID SpeedPAK / Orange Connex Shipping

I will ask ebay vendors if they are using SpeedPAK, and if they are I will instruct for China EMS or similar shipper not OCL SpeedPAK or no purchase. Until there is customer service and tracking available in Canada its a no go for me.So unprofessiona...

Resolved! cost of first class shipping labels just went down Dec 26

Is it correct for the cost of first class shipping labels to have gone back to the older price today Dec 26 because it just did?

Dispute for non delivered Item.

Buyer started a dispute for a item that went delivered. Buyer bought a pair of Varsity Dunks as a Christmas gift for his daughter. As always I use the Paypal dress and provide the buyer with a trackingcode and link. After 3 weeks the day before Chris...

What happens if I deny a return request

The buyer has been acting like a spoiled brat since day 1 he left me a negative comment for not shipping the package on time before even receiving the item. The item was purchased on 17th and I shipped the item on the 18th however for some reason the...

USPS Delayed Deliveries and eBay Chargeback

Anyone that uses USPS for shipping knows how terrible the service has been during the holiday rush season. I had a buyer issue a non-receipt case after 2 weeks. The item still was not delivered and USPS shows no additional tracking since since Decemb...

It's finally happening to me (INR + USPS)

This is mostly just a sad rant because I know it's out of my control now & I'm not mad at the USPS as I know they're trying their best. Dropped off 8 packages on the 6th, none of them but one scanned in as accepted and still are sitting at the Awaiti...

Ebay is horrible for sellers

As everyone knows that during the holiday shipping is taking a long time. I sold an item and the guy opened up a claim to find out where it was. during the open claim he received the item was happy and left positive feedback. eBay still closed the cl...

Resolved! Buyer not responding to Return Request

Hey there guys, I hope everyone is enjoying their holidays. I'm in a bit of a first-time predicament. About a month ago, I sold a sealed product of trading cards and the buyer opened up a return request, stating that it does not seem "authentic."In t...

Tracking History Updates

While I Am Uploading Tracking Number Manually, I Don't See & It Doesn't Show Tracking History, It Updates Only When The Item Is Delivered.While Checking Tracking Number Online On Google/USPS Website, It Shows The Product Is On Transit.

Confused about if your item is successful or not?

I'm confused about if my item is coming or not. I got the confirmed email. Later it keeps sending me item is unavailable. I'm so confused.

Resolved! Buyers wanting refunds and opening cases due to postal delays/eBay not updating shipping

Hi, I’ve never had this problem before. I’ve got one buyer who’s accused me of never shipping the item (eBay tracking said pre transit, Usps says in transit, I shipped the item priority same day it was ordered) and the buyer wants a refund since it w...

Usps delays costing sellers money

Has anyone else been loosing money due to usps being so far behind or not scanning package when delivered I have had to refund buyers due to inr cases because there package is setting in a truck somewhere with nobody to drive it or the carriers not s...

return closed and claim issue - please help

Purchased an expensive espresso machine described asgood working order and nothing broken - display model, with no return. However received the item and it is not as described and did request a return due to this. The seller immediately just closed t...

SCAM ALERT- Returned EMPTY package and got Refunded

I have two accounts.I sold an item and the buyer immediately asked to return it and said it was defective. I paid for a label and they used the correct tracking number but someone else's name and a fictitious address. I never got the package back. So...

Ebay's seller protection for slow holiday shipping a total lie

We've all read the post about how Ebay claims they will protect sellers during the slow holiday shipping. How they will only allow cases a day after an item is late and will hold requests open for an extra 10 days. Well, today, on Christmas no less, ...