Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

eBay managed payments and Paying for Fedex Shipping Labels

I moved to eBay managed payments and like other sellers, my experience has been mixed. A few good things that came out of it: My Final value fees have gone down a fraction of a percent or stayed the same (I primairly sell computer parts). I have been...

A Christmas Miracle....A Package Arrived :)

A non eBay purchase of mine that left Illinois on 12/9 headed east to me arrived today via Omaha, NE and Denver, CO ( should this package be eligible for frequent flyer miles?). Now only two more out there in the wild. One headed to me and one to a c...

I didn’t get my money back

So at about 2pm est I ordered a few things and I realized that I didn’t put the right address and I canceled 2 of the 3 orders the third one was not able to be returned, another problem I came across is the fact that 1 of the 2 I was able to refund n...

Please help print new combined orders label after voiding the first...

Have some listings, all BIN. After struggling to find how to combine some orders via "bulk label printing" I failed to include signature required on one combined order, so voided the label. Now all I can get from the "bulk" page is "no orders are awa...

"Something went wrong and we were not able to generate the label" error

Hey folks, any solutions you can recommend to this error?

return will only print packaging slip not return address.

cant get return to print return shipping label.Thanks Larry

Returns on ebay not working

Is there a eBay moderator on this site. I have been trying to return an item which has missing parts. The browser just times out waiting for returns.ebay.com to respond.

Resolved! refund

$155.00

How do I void a shipping label

I can’t find this option ANYWHERE!!!!!!! Please help

Drama with fraudulent buyer continues, now no paypal seller protection...

I’ve had problems with a buyer on Ebay recently, due to the slow shipping times. Their package temporarily stopped moving but then was found and put back in transit, at which point the buyer demanded a refund as they didn’t want it anymore. Ebay rule...

I’m done with EBay and their blind bias towards buyers.

Shipped and item on 11/23 and by 12/15 the buyers was requesting a refund. Normally I’d be fine but it was the holidays and the USPS was backed up (all over the news). The tracking number listed the product still working thru the system and the posta...

IS THIS A LEGITIMATE REASON FOR A RETURN?

This buyer who is also a seller just opened a return request for this reason: "Seller lied about shipping and shipped on 22nd. 3 days after expected delivery. This item was not delayed as they tried to pretend...they just dropped the ball. It was not...

How long for Global Shipping facility to mail off my package?

An item I sold to a Candian buyer reached the global shipping location in Erlanger Kentucky few days ago ( Dec 23). I expect delays with Christmas; just curious how long before they usually ship the item off to the buyer. A few days? A week? Thanks

Resolved! No update to shipping delails on sold listing

I sent two packages at the same time. both say delivered when i check the tracking number with usps. But when i look at the sold listings one says delivered, the other just says package recieved by usps, to arrive a week later. now paypal is holding ...

.75 c shipping in other categories?

Any word if and when the new75c shipping norm for trading cards might extend over to sellers of let's say tokens? It has gotten to be an extreme uphill battle to ship $1-2 tokens with tracking without the shipping costing 3 times the cost of an avera...