Shipping

Forum Posts

Sorted by:

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

USPS Disclaimer In My Listings

I've got this disclaimer in listings made today forward: Mail is moving SLOW due to Covid and the Holidays.CHRISTMAS DELIVERY IS ABSOLUTELY NOT GUARANTEED.I ship next day if not same day, once shipped delivery time is out of my hands and solely the r...

How Do You Ship Small, Inexpensive Items and Keep Shipping Costs Down?

Hello Friends,I have been selling through Ebay for years, but mostly books and magazines. Recently I decided to sell some patches (aviation patches that iron-on or sew on clothing). These are small, 3"-4" in diameter. I thought that I could sell them...

Returns

i sold something on eBay and it had a no return policy on it, but now the buyer wants to return the item as doesn’t fit.i have the option to refuse the return but if I do can the buyer leave negative feedback? Or are they not allowed to leave negativ...

Accidentally approved buyer requested return - can I cancel?

In short, a buyer requested a return for an item. I had no plans to accept the return but I accidentally approved it when I was reviewing the request.Do I have any options to cancel the approval or am I now at Ebay's mercy?

Does Opening USPS Insurance Claim Mean They'll Stop Looking?

Quick summary. Seller mailed out an irreplaceable baseball memorabilia item in a package to me on 6/10 via USPS Priority and insured for roughly $1,200. No tracking since 6/14, stuck in "In Transit to Next Facility" limbo. Opened up a missing mail ca...

USPS package made it 90% there then nothing for 10 days. Haven't heard from buyer yet I am planning+

to contact the buyer first thing tomorrow. Do I just go ahead and refund then or ask for two more days to see if tracking updates? I opened up a case 5 days ago and I am sure that will close with no actual resolution. Does anyone think that because I...

Buyer left negative feedback stating that they have not received package and it is taking too long.

I received a negative feedback from a buyer stating that they have not received package and it is taking too long. Package was mailed 12/8/2020 Parcel Select Ground. I did reach out to the buyer and told them that I am sorry that the package is takin...

Did anyone have lower performace due to multiple late delivery

Just saw my rating go down due to late delivery. I know that I got them out on time but it is showing otherwise. What do I do?

Combined Shipping through Global Shipping Program

Hello,I have a buyer from Canada who has purchased 16 items from me. The first being November 27, the last was yesterday. I am unable to combine his items for shipping through the GSP. I do need him to pay as it is coming up on a month, and all of th...

Resolved! unable to get ahold of Ebay

Yes, it is about IRS's. Yes, it is about refunds that Ebay sends out to buyers on my behave. Yes, I know Ebay wants me to take a loss. Yes, the buyers eventually will get the packages delivered after they get refunded. Yes, the buyers will not re-pay...

Seller protection is a Fraud!

It appears as though Seller Protection on Ebay is a fraud and very misleading. It was always my understanding that proof of shipping (with tracking) was sufficient to protect me. I had a claim, I provided tracking twice and eBay refunded the buyer (t...

Buyer asks return, but doesn't send back item

Hi, please help! The buyer bought an item, after recieving she asked for return, because of "Item doesn't mach the description" and I said yes for return. We exchanged small messages. She wanted refund, and I said ok, just send back my item. She expl...

USPS delays are inexcusable and tracking is random at best.

Priority mail is now 7-15 days.And since when does it cost money for the USPS to scan the bar codes? I had items only be scanned when out for delivery, at least it was ones as if lost or stolen by porch pirates,I would have no proof I shipped it at a...

What`s behind omitting Name or Company in shipping address?

Got $90 order from a zero-feedback user who provided house number and street name in both addressee and the actual address fields. There is no name or company in the address the buyer provided to eBay to ship the item. I was able to see a name on Pay...

When does UPS charge for shipping?

This last week, I shipped a couple of packages with UPS for the first time and it said I would be charged when I used the label, (unlike USPS which charges when you create the label). I dropped off the package on Monday and it was delivered today, bu...