Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Package failed to deliver due to address problem, Returned to Seller, How to reship?

I have a zero feed back customer who must have made a mistake with their address. The item attempted delivery and failed because no such number. I received the item back, now the buyer wants me to send it to another address.We don't ship to an addres...

Is the USPS glut-demic easing?

Shipped out on Monday 28 Dec Priority to CA from NYDelivered Wed. 30 Dec. Anaheim CAOther packages sent 2-3 weeks ago still in "in transit" limbo...Received + feedback from a buyer and the package still says in transit...

Return was delivered but not scanned by post office. I can't get my refund.

This is the problem. I returned an Item, the post office delivers the item but the carrier did not scan it. Since it does not show up as delivered I can not verify they received it and now I'm out of the product and my money.It is now 12/30/2020 and ...

Want to lose money?? Use Fed Ex Shipping labels through Ebay:)

I just received my FedEx charge for an item I shipped on December 23 and it was more than I was quoted. Ebay's FedEx label was $13.11 and I made sure (when I dropped it off) to have the FedEx employee check the weight and the measurements of the box....

Dealing with a return and I have no intention of agreeing to a refund nor funding ebay back

So a little back story, a buyer bought a few tablets from me, he gets them and opens a not as described, his reason is the older tablet can't run everything he wanted, it was listed properly as a 2nd gen ipad but because he can't do everything he wan...

Accidentally left UPS package in UPS mailbox - it's been 2 weeks, UPS has not scanned it.

Hi all!So I sell quite a bit of things online and use both UPS and USPS. In a bit of a hurry, I left the UPS package in a USPS mailbox. No biggie, I did that often during the summer and it was always routed to UPS. However, this package appears to ha...

time frame on voided label

I had to void a priority label on 12/4/2020 because a buyer requested to cancel right after I packaged and shipped it. I have not received a refund yet. Does anyone know how many days it is taking for this? Usually it is a week or so.

Returns that Ebay wants closed out but the item has not been received

Items not received and Ebay wants me to refund buyer.

receiving international offers on US only listing

My first time selling an item. I set it to sell in the US, I thought so anyway, but I have received offers with international shipping addresses. If they can see the listing does it mean I can ship to them? I thought I wasn't permitted to sell intern...

GSP - Alot of my listings have been amended to offer other international shipping to France, German

GSP - A lot of my listings have been amended to offer other international shipping (in addition to GSP) to France, German Spain Italy & Japan outside of GSP. I did not create these listings with this option and it is causing me a lot of issues. It al...

Ebay file Claim - missing from Dropdown

A customer said they didn't get package, so I refunded. (All through ebays process)The package now indicates delivered but the buyer says they did not get it. I know I can file a claim with USPS, but I want to file a claim with ebay.I followed the di...

FedEx Incentive Allowance???

I shipped a $900 item in a large box via FedEx and insured it for the full amount on November 25th. On November 30th FedEx said it was delivered....but it wasn't. I have been round and round with Ebay and FedEx and haven't fully resolved the issue. I...

Package takes the Great Circle route.

I think I've won the USPS incompetence contest. Beat this if you can:I mailed a package Priority Mail on November 23. From Savannah, GA to San Antonio, TX.It was in transit to Jacksonville, FL until December 12, (20 days to go less than 150 miles!) w...

Did FedEx do a huge Price Increase? or eBay put in an upside-down Discount?

Today, I was going to print a FedEx label, and instead of being about $7.75, it looks like labels start at over $12 even for their Home Delivery "Ground" service. Here is an example of a past label, that is 11" x 9" x 2" and allegedly 2 lbs, when it ...

Question on Shipping Insurance on Priority covered up to $100

If I sell a item as a Top seller with USPS Priority it says item covered up to $100, how do you show proof of insurance when your buyer claims damage to the package? The Post office only covers $50 how do you get the other $50 Thanks