Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Seller sent items to wrong address

So seller sent items to wrong address. The tracking seller entered says items were delivered to someone in NY but I live in MN what should I do? No response as of yet..

Ebay charges me shipping charges while buyer paid to Ebay already?

Buyer pays shipping charges but Ebay charges me as seller for shipping label. How that works?

Refunded then received the item

how do I pay the seller I received the item after I received a refund

What Is The Difference In Priority Mail Envelopes?

When I look at my shipping options in my Stamps.com software, it gives flate rate envelope for $7.55 and flate rate legal envelope for $7.85. Can anyone tell me what the difference in looks for these are? Can I get a picture of them?

how do i pay with my credit card now for shipping with ebay managed payments?

how do i pay with my credit card now for shipping with ebay managed payments?also how to not print the ebay stuff under label now that i have to print label from ebay? also how do i see pending money?

GLOBAL SHIPPING LOST PACKAGE

Pitney Bowes/Purolator/WHOMEVER has lost my customer's package. It cleared Canadian customs 2 WEEKS ago. Ebay CS gave me a Pitney Bowes customer service number. After an hour hold, the agent just told me I had the wrong department and hung on me. Pur...

Do local pickup buyer paid freight ltl qualify for INAD claims?

Here is a scenario.... buyer purchases a large palleted item with free local pickup only. Buyer pays for LTL carrier to pick up pallet. Buyer receives item. Buyer claims INAD ( item not as described, which appears to be allowed by Ebay).Is the seller...

Resolved! Global shipping program

If I list an item as free shipping how does eBay’s Global Shipping Program work? I use it now but never have with free shipping. Wondering if I should even offer it on free shipping items so I don’t make the mistake of shipping something and taking o...

guaranteed delivery dates still being changed

I buy a lot of things on ebay, and some have guaranteed delivery dates. On several orders I have made, the guaranteed delivery date has been changed to a later date. on the day that it was it supposed to be delivered. The guaranteed delivery date is ...

Guaranteed Shipping is a Joke

The first time it happened I thought I made a mistake. Then I paid a little bit extra for an item with "Guaranteed Delivery" because I wanted to make sure it arrived on time. I bought the item on the 30th of September with a guarantee of delivery by ...

About Shipping

Dear All, In these days our Area Mail System Has Been Stopped Due to this pandemic situation.I Applied Seller Time Away Function till 06th of Nov.But Further Our Area Mail System has Stop.(Approximately 2 weeks to start international shipping).In tho...

for buyer: refund

seller cancelled my order, based on my experience there is an email for refund issued however this time there isnt. is the refund for cancelled orders automatic?

24-05622-82837

This order it's not coming

Ring I bought is wrong color

I bought a turquoise ring. I had been looking for that style and COLOR for decades. I was looking for a sea foam green color. All the pictures showed the ring as sea foam green. When I got the ring the stone was very dark green blue. I am not satisfi...

Received a return broken in pieces How do you handle this?

Received a lamp back today it's a 3 piece lamp and the main piece the shade was broken in many pieces. So do I tell the buyer to file a claim with USPS to get her money back or do I file a claim. How do I handle the refund the package looks undamaged...