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Forum Posts

Late delivery - Is eBay still protecting sellers?

I have several packages shipped on time that tracking shows made it to the Detroit USPS sorting facilities back on Oct 13. No movement since that date. Buyers are complaining. I know USPS is vastly overwhelmed with political mailings and voter ballot...

User avatar by Rockstar
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Buyer returned different item.

I approved a return for an laptop that the buyer filed a "did not fit" return request, which I approved after trying to communicate with them(which they couldnt do well).Sent back pile of magazines, did not open the package it is ripped and can see t...

media mail nightmare

so even though I was allowed to check media for mailing a book, I can't because eBay says I didn't list it in the book category. Doesn't matter that eBay allowed me to check that as a shipping option. Nowhere on the usps.com website does it state any...

does FedEx ever update tracking?

So I sent a package via FedEx for the first time. Price was good (was a heavy item) and pretty fast. Problem is, the buyer picked it up yesterday, but tracking still says it's waiting for pick-up. The buyer has left positive feedback, but I don't fee...

eBay Pushing UPS and FedEx

I just received a notification from eBay offering a discount on selling fees for switching to and using FedEx or UPS. From the posts I have seen and tests I have ran even with the discounts I cannot afford to ship via either UPS or FedEx on smaller p...

How do I change the handling time on my listings?

I need to change the handling time on all of my listings from 1 business day to 2 to give myself a bit of a cushion on getting things mailed out on time. I have looked all over and can't seem to find where I can do that - it's probably right in front...

Combining items for shipping

OK, this is going to sound really stupid from a seller who has been here for many years, but please understand that I have used 3rd party services, most lately Six-Bit, for at least the last 14 years and have not had to work directly through eBay in ...

The buyer want the money back

They just want a refunds but never return the items is my second time that happen ,what can I do ? eBay all ways help the buyers but want about the seller ? My Offer is free shipping but don’t accept returns what about that ? The people don’t read we...

Set Handling Time Poof Gone On Listings

Is anybody else noticing that may have extended Handling times set that their listing are now not showing buyers the set handling time? I did have 4 business days set for all my listing & it was showing that Handling Time in my listings when I viewed...

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