Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Refunding Buyer

I have an issue. I am trying to refund a buyer and every time it says "Refund did not go through". Also, in Paypal the money the buyer paid me is pending and on hold. Is the refund not going through because I don't have any money in my Paypal account...

Overcharged for shipping labels

Hi Everyone! I have a serious problem and need some help. Ever since I have been added to managed payments I have been overcharged for every single shipping label. I never had this issue till managed payments. I have reported this numerous times and ...

USPS is having some issues

I had 5 packages to be picked up Friday. Pickup occurred around 4 pm. 2 Priority and 3 First class The two priorities didn't show up in the system until 1 am. The first class pieces, two entered in over the course of the weekend, at different check p...

Definition of "1 Business Day" Shipping

Hi all! I know eBay has different options of shipping speeds you can offer for buyers. Can someone tell me the specific definitions of that? For example, I usually offer 1 business day shipping. If someone makes the purchase at 9PM on Tues, does that...

How much would shipping be from USA to Isreal? Item weight is 5 lbs.

I'm selling a bunch of HD DVDs. I have it in a box right now and once I wrap everything in bubble wrap it should be 5lbs. I want to try media mail but I have a buyer interested in this item but they are in Isreal? CAn someone help me with this one? I...

How do you protect yourself from Buyer fraud? Looking for Recommendations...

Hello all,Looking for some advice.After 20+ years in the Automotive industry, including retail parts, I now sell used auto parts on Ebay. One of the most common practices for scamming Auto parts stores etc. is to purchase the working item from the pa...

Got CHARGED to PRINT a shippinglabel

Has anyone else had this issue with ebay? I pulled ALL my listings as they have messed up shipping fees 4 times now. I just got charged to PRINT a UPS shipping label. The buyer PAID for the shipping and then I get CHARGED to print it? I spoke with cu...

How did this happen? Return closed two days after return label provided.

I am the buyer. I purchased an item. It wasn’t as described. Opened a return request the same day I received it. Seller responded six days later and accepted the return. The next day I received a return label from the seller through eBay. That same d...

USPS calculated shipping issues

Many irregularities with the USPS -- the calculated shipping is charging $9 for first class to New York from Chicago---What? Losing sales because the calculated shipping is out of wack. -- I have had shipments stuck in State facility's for a week at ...

Shipped items are showing up as delivered back to me, but are actually out for delivery.

I print out my shipping labels from home and drop off the packages at my post office. It is a very small post office and our mail lady scans the packages while I am there. I have been having the tracking show delivered back to my PO Box shortly after...

Priority Mail FOREVER Flat Rate Boxes

https://store.usps.com/store/product/shipping-supplies/priority-mail-forever-prepaid-flat-rate-small-box-ppsfrb-P_PPSFRB I just ordered some boxes and was flabergasted to see these available. Never heard of them, I guess it's a new item that the PO i...

cancel shipping label

I have to international shipping labels that were addressed wrong and I am trying to cancel the labels but ebay does not have the option to void label.

US Postal service temporary price change to take effect Oct. 18

WASHINGTON – The United States Postal Service filed notice with the Postal Regulatory Commission (PRC) today of a temporary price change to take effect Oct. 18, 2020.The planned temporary price adjustments are in response to increased expenses and he...

eBay misleading me to close my paypal dispute and open theirs. Now I can open in neither

I ordered an iPhone 11 Pro Max from a seller. The same day I ordered it it was removed from ebay. I contacted the seller by phone and he told me someone hacked his account, it was a scam and he did not have this item. I opened a paypal dispute after ...

Reconsider buying eBay-branded padded envelopes

I know many sellers have been using eBay-branded supplies, and I am one who orders padded envelopes (for about three years or so). Just want to warn you that the current quality is a junk, and instead of nice white ones (those were the best ones, whi...