Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Huh, what the heck? Damaged note from Post Office? Real or fake?

A) So I shipped an item to an address. I believe it was a Freight forwarder company address, like a middleman company, for another guy who is purchasing through the company.B) A month later, the buyer sends me a very strange photo of the following. A...

Managed Payments and shipping labels

I keep trying to find how to switch my shipping labels cost to be deducted from my eBay pending payment instead of PayPal. Has this not started yet? Thanks

Combined shipping

Hi everyone, Has anyone else encountered a problem with combined shipping. I have my shipping policy set up for $3.15 shipping then .20c per additional item. However no matter how many times I redo this my auctions still automatically say .50c and ch...

Resolved! Refund of digital goods

I bought a digital key a few days ago.But the key didn't work, so I asked for a refund. The seller requested a partial refund, but I wanted a full refund. So I rejected the request. Then, at the seller's request, I was asked to provide a return track...

USPS Loosing Packages

I saw a post that greatmidwestcoin posted and I agree. I am on the receiving end and it is making me think twice about purchasing if the shipper uses USPS in anyway. Several packages have gone missing and not delivered all together. Others have been ...

Resolved! International return / refund question

Hi, everyone. I purchased an item from a seller in the US which took about 45 days to arrive (I'm in Europe). Item is an obvious counterfeit so I opened a request to return it. The seller didn't even question my claim that the item is fake, so I'm pr...

Carrier Specific Discounts May not be working.

About three months ago, I noticed the calculated shipping rates on eBay to be different than my actual UPS rates. I did not may it much attention because it was no that drastic. eBay rates are lower in most cases. Anyway, as I am looking into this fu...

Why are some shipping labels charged to eBay but most to PayPal account?

I have always assumed when I buy a label through eBay that I pay for it from my PayPal account (I always charge for shipping). Indeed, I have lots of email receipts from PayPal for eBay shipping that always show up within minutes of buying the label....

How long will this package traffic jam be?

Any predictions on how long USPS will take to be at the Covid (non-holiday) delay level?

What happened to shipping to Canada?

I have been selling here for over 20 years. And for the last several years, whenever I sold an item (mostly sports cards) to Canada it goes through the ebay exchange center in Erlanger KY and costs the usual $3.00 or so. About the same time I was for...

USPS delivery issues.

Hi!i been having issues with USPS not delivering all the item I shipped during and after thanksgiving.anyone else having this issues?what did you do to solve this issues?i contacted USPS and eBay and they are only telling me to have some patients but...

An observation on the current shipping crisis

What is so irksome to me about this worst-sliggishness-ever USPS Christmas season is how facilities don't appear to be moving packages in the order they were received. Now, I can't assess that on items I've ORDERED, but items that people have ordered...

Seller has yet to reply or ship?

On December 29, 2020, I ordered an item from a seller in the US (I'm from Canada). Usually the seller ships in 3 business days but it has been past that. In addition, I am supposed to receive it on (12th to 16th) through International Priority Shippi...

Ebay buyer paid more in shipping

So I sold an item for $180 and I put the weight and dimensions on the listing which is 8lbs 18x15x11 and the ebay calculated shipping was $34 for UPS Ground which the buyer paid(TX to CA). When I printed the label it was only $19. I went to the UPS w...

This user is no longer registered on eBay. Item not received!

I was able to order and pay for an item on Aug 18th, 2020, it shows that on Aug 26th, 2020 it was shipped, but to this day it hasn't arrived! The order does not show that it's delivered either. At this point, I just want a refund for my order. In my ...