Shipping

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"Your eBay label is ready" emails

I just started receiving these again, despite having them already turned off in my communication preferences. What an unbelievably stupid "feature". This seems to be a new thing that businesses are doing more and more in recent years- sending users a...

Shipping Return

I voided a label. When and How will I get a return to my account? I am using managed payments.

I have no pending return or any confirmation that a return is taking place. Am simply confused.

long story short (this is mostly about clearing up my own confusion regarding eBay than an issue with the seller) I received a broken item, along with missing parts and generally not as described. opened a return, seller offered me a partial refund, ...

Sensitive subject: Final Value Fee on Shipping

From a sellers point of view, I understand the bad feelings & unfairness of the "Final Value Fee on Shipping". When the final shipping price tag ends up lower than the original estimate, ebay does not make a fee adjustment nor do they offer any avenu...

How many people actually return their items? (if they're not happy with something)

I've never done a return on eBay. I only get a sale maybe once a month. I wasn't selling at all for like a year after going through a bad situation with a buyer. I was going along good though for awhile until a couple of days ago, I get a buyer compl...

what is the relationship between ebay and Ebay Global Shipping Program aka Pittney & Bowes?

What is the relationship between ebay and Ebay Global Shipping Program aka Pittney & Bowes? Charging double taxes and VAT for what service ?

Shipping to Canada extra fee

Hi All, So I sold my first item to Canada and the buyer paid shipping for the Ebay International Shipping program calculated based on their location. The book made it to the distribution hub and then Canada and everything went through fine as it's su...

NON DELIVERY

Hi I wonder whether anybody can advise on the following, I purchased on ebay a fairly expensive item and after waiting a considerable period contacted the seller who informed me the item had been delivered and provided the tracking reference. I conta...

Order number 20-05739-58150 15kg Deli Nature Nr 47

Order placed onWednesday, Sep 16, 2020and as of today the item not yet deliverd to me, who can help and support?

Resolved! Refund

Hi, I purchased a Nike training top on Friday 8/5/20 and the item arrived on the 12/5/20. Upon inspection the top didn't look authentic with loose threads and no labels, so I requested a return. The return was accepted and I printed off the return la...

FEDEX is Poor in delivery services - EBay should upgrade to UPS or USPS

I am advising EBay to either boycott or change its shipping company to UPS or USPS. The reason is due to lack of seriousness from FEDEX shipping services. Ever since I have been making purchases and FEDEX happens to be the shipping company making the...

Excessive HIGH shipping charge

$650 shipping charge$35 MacBook ProSeriously, I know why the seller is doing this, but still a cheesy tactic. Personally, I think you should be able to set you shipping and handling charges however you feel, but $650????? Only if it's a small block V...

Refund Rejected

Good day Please can the community advise. I purchased comics lot from a seller in the UK in near mint condition, the seller packed the items without bubble wrap or boxing and the items are damaged in transit, i have pictures of items and package dama...

Resolved! Buyer's claim on returning item doesn't make sense and unsure what to do next

I had a buyer have a return request (via eBay's automated return policy) approved saying the item was "smaller than the photo" in their words. But the listing clearly states the correct size of the item and I've sent them the label of the item that i...

item not received

I placed an order on April 15, 2020, so far I haven't received anything, nor can I contact the seller (jxhz). it was still a big order with the number 24-04853-90440. I want to have the money returned, and I cannot contact the seller