Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

USPS does it again

How does a package take 3 weeks to get from NJ to philly PA. I practically live 45 minutes away. I shipped with priority shipping and have three orders going to philly and the item was purchased Dec 18. Cmon the Post office has to do better than this...

Shipping blindly switching payment source.

I know ebay does not care and will deny it happens however, I am checking to see if anyone else has their payment method switch from managed payment back to paypal without actually switching it yourself or any notice? Thanks

Resolved! Confused about terminology and why Ive only been issued 50% of a refund.

Hello everyone, any help would be greatly appreciated. I ordered a cell phone described as "unlocked" but it was locked when I got it. I sent a msg to the seller, and a week+ later I got a msg and a shipping label to return it. They have received the...

Contact Ebay Now

I have been on Ebay since 1999 and now selling my eggs here for almost 2 years. I know there is a pandemic and things are not as they were, but not able to contact Ebay when I need them, is really starting to get very stressful. I follow all the rule...

speedpak?

it says my package left a partner regional distrubution center 4 days ago. I got the usps tracking and it still says usps awaiting package. How long does it usually take for a speedpak package to get to a usps pacility?

buyer fraud

has anyone else been a victim of buyer fraud sold an item buyer requested return i dont do returns buyer said item was damaged i requested photos of damage refused went on for 4 weeks cost of item sold $200 he filed a claim through ebay they held my ...

I opened a return case and ebay closed and put it on hold without resolving anything?

I received a broken item and requested a return. I checked the return status, and it says that it's closed, but when I checked for more details I got this, "eBay Customer Support has placed the case on hold until Jan. 15 to allow time to provide addi...

Seller Opened and Item Not Recieved and Demanded a Refund after 1 Week!?!

First time posting but I've been selling for almost a year now and I will reach top seller status in a few days and all of a sudden this past month, I've just started to deal with the nightmare buyers I've always read about on here. Just lucky I gues...

Item purchased Oct 31 no longer works. Can I still return?

Hey guys, I was just wondering if an item purchased on Oct 31 (delivered Nov 5) is still eligible to return if it no longer works? I think the 90 day Holiday Return Policy starts on Nov 1st right? So am I just 1 day too late?? Item is a videogame con...

Experience with Deutsche Post?

Hello, bought an item on the 4th that was marked as "shipped" the same day. Unfortunately, this seller used the tactic of not actually shipping it for another 5 days (a pet peeve of mine). So it's been there since then. USPS has no updates, which I t...

Message for dt_moto

I’m trying to get in touch with dt_moto because an order that I was suppose to receive on Monday, Jan 11 haven’t gotten here yet, if you read this message please try to get in contact with me, I ordered the Order number: 02-06359-09523Item ID: 133278...

tracking says delivered! I did not get it!

I seen delivered w/o going into it to find out how it was delivered,checked mail box,not there1 i looked beside my porch before I left ! I'm expecting a lot of packages hat said expected delivery days ago ,but the tracking says in transit! I called p...

Bad Buyer

Good afternoon,I'm hoping someone can help me understand how I, a seller who does NOT accept returns, is forced to accept one just because the buyer says the item is suspect to be fake/not as described?I'll explain. I had and pre=owned Gucci bag list...

Handling Time

I set my handling time for 5 days. Can I print the label on the 5th day then ship the package the next day??

Printing Ebay provided Shipping Label

I've had problems printing return labels, I only get the second page and it has issues. When I tried to print to PDF or Onenote it fails, I can click on the top right and download the label then open it in Adobe and the label will print it without is...