Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Pausing Sales for December due to Shipping Delays

I decided to put my store on vacation mode for the month of December due to shipping delays. This morning a customer contacted me about an item past due delivery, was shipped First Class a seven days ago-- tracking shows no activity. I don't ship a w...

ebay needs to step in and help sellers with all the postal services late shipping

ebay you need to step in and help sellers with the late deliveries of the postal service because of covid,thats what the postal service is telling us,they are letting priority mail stay in the post offices for a week before delivering.first class mai...

USPS Losing Packages and Not Scanning

This has been horrible. USPS isn’t scanning a lot of my First Class Packages. Additionally, they are losing many. I don’t pay for insurance because it’s too costly, but probably a mistake at this point. We pay a lot of money to have to have scannable...

Thanks for nothing eBay!!!!

Well folks read all the late shipping complaint's and they all say where is eBay protecting it's sellers?Well once again this slimy mafia company from Looney California. Doesn't respond.Wish we all would just fire eBay.There yet again a complete joke...

Canceled order but too late, asked to start return but it was closed

So I bought a cpu fan and then decided against it and canceled the order a couple days later. After a couple days ebay sent me a message saying the order couldn't be canceled because the item was already shipped, but the tracking number showed it had...

Item collected

The buyer collected the item from my home but I didn’t know I needed a scan code how do I mark the item as dispatched

“Returning” an item that I’ve paid for but hasn’t been shipped yet

Do I just have to wait for the seller to accept the “return” and issue a refund?

PLEASE HELP: Seller gave me USPS shipping label for a return, but they marked it as a Fedex

Am I screwed? Please advise me. So I received a damaged item and got the seller to give me a shipping label to return. I packaged the item and brought it to USPS because I was given a USPS label. I made sure the clerk scanned it to make sure the ship...

Is this a glitch?

I am so confused/frustrated. I shipped packages on Dec 1 that were listed on that date as shipment received acceptance pending. No movement until yesterday when acceptance scans finally show up. Now some packages are showing as shipped Dec 7, others ...

Paid for item but seller still didn’t ship

I bought 4 kiss action figures for 51.60 paid I still have my card I used it went through and the item was supposed to show up today. The person didn’t even ship it yet either. I am guaranteed my money back too. I also still have the email too confir...

What happens to a Picked Up package scanned as Out for Delivery?

Looks like my almost always perfect mail carrier pressed Out for Delivery button first, then Picked Up one. Does this mess up a movement of the package? I don`t see anything happening from the day it was picked up. On USPS, it has red Alert that the ...

Buyer requests item claim after a delay, no longer able to receive package

I sold a shirt on Nov.27 and it still hasn't arrived, it hasn't updated for 4 days now. Buyer's item request comment: "I’m no longer in the location that the item was shipped to due to the delay. I’d like this rerouted if possible, or if not, just re...

UPS tried so hard to charge me $33 or even $100 when it is just $17 on eBay shipping

I didn't print a Shipping Label or get a QR Code on eBay, thinking that if I take it to UPS and ship it 2nd Day Air, it should be similar price. So they first told me it is $25. And then they ask me how much the item was, I told them it is $1200 (is ...

Resolved! Item sent to the wrong zipcode?

So I shipped an item, it finally got delivered yesterday - but the buyer is saying that they never received it due to it being shipped to the wrong zipcode and asked me to contact USPS. I printed the label, so it should have gone to the correct one? ...