Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Calling in to close out Return requests when expired

So I just talked with my concierge and in conversation she mentioned that the automated system ebay implemented to automatically close out returns when the buyer return window has passed... DOESN'T WORK. It's never worked for me from the start... I b...

USPS Service TERRIBLE!

I have mail stuck in Miami since 09-03-20. Rather it had come pony express!

Fedex Supplemental service fees of 900$ for shipping a 65 inch tv

I sold an oled 65 inch tv and punched in the dimensions 64x46x10 in and was quoted 300$ with fedex home delivery. I was happy with the sale until i received the invoice. Weight of tv is 70 lb as per lg website. https://www.lg.com/us/tvs/lg-OLED65E6P-...

Multiple shipping labels

Buyer has seven separate purchases which translate into five shipping labels. When I went to print, it printed a single shipping label good for all seven parcels (these are media mail items in envelopes). How to print five separate labels for one buy...

Oversized Packages

I shipped out a pretty small package the other day and the item barely fit. What does this shipping message mean? Will I be charged extra? Will USPS ship the item? Thanks for your help.

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USA Seller wondering: Any way to initiate missing mail (or "stalled" mail) claim with Canada Post

USA seller here. Most of my early December 1st Class Parcel Int'l shipments (i.e., just sent directly by me through USPS and passed to Canada Post) arrived in decent time and the ones in late December have done nicely as well. BUT-- I have 4-5 parcel...

In the USA: What about having a returned tried on / worn clothing spreading covid?

What about ebay sending a package from with in the states (clothing) that has been tried on or worn in an area with high covid rates including the new variant, crammed in a package and expediently sent to back to my residence after I specifically ask...

Resolved! voided label but no credit given

I voided a label on December 4 (priority $18.14). I have been watching for an email but I haven't gotten one yet. I am now in managed payments so I'm not really sure where the credit is going to show up. So far I have seen nothing and it is now 1/3. ...

Resolved! Item hasn’t arrived so how do I return it /em I gonna lose money ??

So basically The item has not arrived supposed to get here on the12/ 31/2020 which I purchased on 12/19/2020 right now it’s the third1/3/2021 so I need help ASAP because It says paid and Not even shipped item !!? Also doesn’t respond to msgs From San...

Shipping/Money Back Sucks

Ordered placed December 4th, 2020. Estimate delivery December 12th. Did not show up, but tracking was showing it left and no other information. Contacted the seller, they told me "due to covid that shipping was slow." January 1st, 2021 case opened an...

International buyer, ship to US re-shipper/forwarder, charged international fee

I got a lot of help here. I am back to ask more questions. I got an international buyer who was registered in Eastern Europe this year, looks shipping address is a domestic re-shipper/forwarder. How risky is this transaction? Although I don't accept ...

how to dispute shipping charge from ebay for item not shipped thru ebay

I was charged $6.30 by ebay for what I assume is a shipping cost for an unidentified item. How do I determine what the charge covers in order to have the charge reversed.

Do you use a broken neural network to resolve cases?

Why would you punish me for that? You forced me to open my own webshop because of sh*t like this

When is backlog going to be touched?

Anyone know when the USPS may start working on the backlog? I understand the issues that caused the backlog, but what I don't understand is why anything sent post Xmas is moving and has mostly arrived. Seems to be a last in and first out type of situ...

Does that include DELIVERY?

When I pay postage to mail with USPS does that also include delivery???!!!Is there another fee I should of paid to actually get the package delivered?