Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Return on FB MP - any advice/experience?

I recently bought a Zebra printer on Facebook Marketplace and it's not functioning properly. The seller took a 2 week vacation conveniently right when the printer arrived so I'm finally trying to work it out with him. He's tried to suggest some steps...

Quarantined and unable to pick up customer return at Post Office

I've been waiting for a buyer to ship a return for a little over a week now. Yesterday I tested positive for the virus and yesterday they finally shipped the item. The item is going to my P.O. box and since I'm unable to leave the house I can't pick ...

INR and extended seller protections - exact process

I have received an INR for late delivery. I have to respond in three days. The item is moving and has been scanned recently. When I enter in the tracking number, will the case AUTOMATICALLY extend, or do I have to call eBay? Will the case extend for ...

eBay Secure Envelope for Trading Cards Available for other items like Postal Products

When will this option be available for other items sold on eBay? There is a huge market on eBay for First Day Covers, stamps and other small postal products. Because no buyer will pay the 4oz shipping cost for a label on these items that are sold for...

Package Missing Since December 8th

Hi all - I have had issues since December 8th when the USPS went to hell. On December 23, I opened a case regarding a Priority Mail package I mailed out from Maryland to Brooklyn, NY. I have heard nothing from USPS’s investigator as to the missing bo...

Didn't get the refund

Dear sir, My case No. 5256360221The case closed with full refund but I didn't get any thing. I bought the item with a coupon with 24 dollars you give me. So I didn't get the refund or the coupon.

Error; Tracking won't import

I use Shipstation to purchase my shipping. The tracking numbers are not all transferring to ebay currently - Shipstation error says that tracking currently exists for another seller or another buyer. I've gone to eBay to apply it manually. I don't ge...

How to ship from South Korea?

Dear Community, I am located in South Korea and want to sell my items in ebay. Can someone please help to write shipping prices in the listing for international shipping. I am thinking to use Korea Post which has different prices for each country. Fo...

Availability of regional rate b shipping with USPS

I am looking for best shipping option on a smaller package. I noted that Ebay has a regional rate A shipping option, but I don't see a regional rate B option in my drop down menu. Does anyone know why this is the case? Thought I would try this medium...

Advice on how to ship expensive sports card

Asking for a relative! My brother recently sold an expensive sports card ( more than 20 K). Buyer has paid and now he is ready to ship. Post office and FedEx both told him they do not insure sports cards or coins. Any advice on how to ship this card ...

Resolved! First-Class Standard Envelope Shipping W/Tracking For Sports Cards

Has a new date been set for this option to be available? I'm waiting to list some cheaper items and curious on a date. Thanks

Issues with labels on eBay (prompts to change correct address)

Got an order from Hong Kong. The address is correct, no need to change anything: all mandatory fields are completed, going via PayPal directly also doesn`t detect any errors in it, the address is legit, etc.However, eBay has a new bug now: once I cli...

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Return product back to seller

I got rotors for my Lexus 250is and they send me wrong ones and know they tell me I need to go threw eBay because they can’t print a ticket and i hope I get

handling dates

how many dates giving the maximum handling date?

Item Hasn't Arrived, USPS Shipping Delays, USPS Insurance Claim

Hello all - I'm looking for some advice from more experienced sellers. I had a package that was shipped to Philadelphia back on Dec 9, and buyer says the item never arrived (and filed as such via ebay on Dec 30). I had already initiated a missing pac...