Shipping

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How to change handling time to over 30 days?

Good morning! I am selling a preorder item - an album that is being released December 11th. There are a bunch of them for sale on ebay and I noticed that one of the sellers was able to extend his shipping time past 30 days. I don't have that option w...

Item already out in the country, tracking stops no record receive

US custom label (tracks) the item is already in the buyers country, but no record of receipt, The buyer wants us to follow up with USPS, but USPS said it's no longer our responsibility because it's already in their country, the customer has the free ...

what is the purpose of the global shipping program?

what is the purpose of the global shipping program? What does it do and why?

Carrier Discounts

Attempting to offer a carrier discount of 25%. When I hit save button getting this error: [object Object] This function has worked in the past, nothing changed by me. Need suggestions how to correct.

Ebay should deduct ship charges and donations from Managed Payments

My store was recently switched over to Managed Payments. In the past, my payments all went directly into my PayPal account, and I kept an ongoing balance in order to pay shipping charges, seller fees and charitable donations. That way, I never had to...

Package shipped through eBay's GSP delivered to wrong address?

Hi,I bought from someone in the US to shipped to me globally.Last time it was accepted in Erlanger KY 41015 before it arrived a week later, now it passed through Erlanger KY 41018 before being accepted back in Ohio 45235. I saw that the previous and ...

Why should seller pay shipping charges for "buyers remorse"

I got a return on a hat because the customer said he thought the hat was wool and it was cotton and he just wanted to return it. After I refunded his money he started a case against me for shipping charges. I then get a message from Ebay they ruled i...

Buyer Returned Item to wrong address?

I am dealing with my first return/exchange. The problem is they returned the item to my old address. My return address when I go to Account --> Addresses --> Return Address shows the correct address (my current address). The only place I could find t...

Where is my refund

I have not received my refund, I have waited a whole week and have paid by credit card , any one can help me please? I am very apprehensive because the amount is large

Resolved! Unable to ship due to sudden lock down

I have some auctioned items to be shipped from Sri Lanka but unable to ship due to sudden lockdown. How can I manage this. Appreciate your advice.

SIN NOTICIAS DEL PEDIDO

Este pedido lo pague y nunca lo recibi, solo me notificaron que a raiz de la pandemia no habian embarques disponibles.solicito que me devuelvan lo que pague Ambu Bag Child Silicon Manual Resuscitator Oxygen Tube MaskItem #264254519979Price: $25.22Qua...

PEDIDOS NO RECIBIDOS

Pague este pedido en Marzo, me dijeron que por la pandemia se retrasaria, pero ahora parece que no existe mi orden ni el vendedor, quiero que me reintegren lo que pague Order status: PaidPaid $29.99 on Mar 20, 2020 20:32 PDTOrder number: 11-04699-484...

shipping

I need to ship a package and its 0.9 ounces how do I round that up

Combined Shipping

How do I offer combined shipping for Buy-it-now items? I advertise this on all my listings (stamps) but a potential buyer just told me that the seller (me) does not allow combined shipping. For me combined shipping saves the buyer money and saves me ...

USPS help--what does this mean?

I finally got logged in after several days of trying! I am watching tracking my buyers' items and I have a package that may or may not have been delivered. I know there are a few postal workers on here and am hoping they can help with the message I r...