Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Shipping computer monitors

How do I safely package a flat screen computer monitor for shipping? I don’t know just how susceptible one is to being jostled around. I always ship through the PO.

Return Label Cost if return Cancelled/Closed?

Just had a buyer open a return, I approved and ebay sent them a return label, and then they cancelled the return. Am I only charged if they actually use the label, or do I have to do something to cancel it?

Shipping using USPS

When shipping a item like trading cards or CCG cards ebay software on the shipping page used USPS Media Mail. You can only us Media Mail if you are shipping books, magazines or new papers. Media Mail cost is half of what you would pay to ship USPS gr...

USPS Delays - Two packages horribly stuck...

So everything I shipped on Dec 11 was delayed a whole lot... and eventually they shook loose and got delivered. Now I have one from Dec 24 that hasn't been scanned since Philly on Dec 5. Not sure what to do. It's $80 and specialty material. I have 40...

Shipping time

I was thinking of Ebay as a replacement for Amazon but from what I see everything seems to take 2 weeks to get to me, There is a seller thats 80 miles from me and it will still take 2 weeks to arrive! Well it was worth a shot I will keep looking for ...

Resolved! dimensions for usps priority mail flat rate boxes?

total newbie question (with probably an obvious answer) - but when measuring the dimensions for a flat-rate priority mail package, do you just enter the dimensions of the box? or is it a measurement of the content inside? i feel pretty foolish even a...

Ba Buyer

I sold an item. That night after auction ended. Jedichee-6 message meand offered to boat $50 more if I cancel and repost item. I did.once I item arrived he place a complaint and wanted to return items. I approved it and then we only return 25% of the...

Shipping anomaly ??

I had an auction which had the shipping set up for "Parcel Select". After the auction closed, went to click on the "Print Shipping Label" link and the shipping setting came up defaulting to "USPS Priority Mail Flat Rate Envelope". None of the other o...

Refund issue

I recently had an issue where I tried to return an item, the seller offered a partial refund because they lived in another country. I accepted the partial refund, however there is a message that pops up saying that the refund cannot be issued at this...

shipping delay from carriers

in near past there was a lot of uncertainty in shipping it took longer then usual ? tracking number provided item in transit but customer opened up case and got his refund. i lost my knife paid shipping and now even item is delivered. least is custom...

Check your shipped by dates if you use a scan sheet!

If you use scan sheet to shipping multi items out of the PO check your shipped by date! This will hurt your metrics if you were shipping on your "Ship by date!" Luckily i still have a long extended handling time still set so what I just noticed will ...

Resolved! What's the correct way to invoice a buyer so I can re-ship an item that was returned?

A month ago, I shipped an item to someone, using the address provided by her at the time of payment. It didn't arrive because the buyer forgot to put her apartment number and apparently her mail carrier didn't know the route well enough to know which...

Shipping Overdue

Ebay apparently is messed up on shipping dates. A person paid for an item Jan. 15th at 11:45 PM (Not morning - night when I was sleeping) and ebay is telling me I am past due mailing, which is false. Ebay says I should have mailed Jan. 15th! Really? ...

Mi articulo no llega y no puedo hacer una devolucion

Pedí un articulo que debió llegar alrededor de 3 meses atrás y todavía no llega, y hace como un mes atrás me puse en contacto con el vendedor para que me diera una solución y abrí un caso, entonces como solución me dio que llegaría el articulo en 2 s...