Shipping

Forum Posts

Sorted by:

Ebay appeal team refuse to take on refund cases with no actual refund

An item of mine was sold to a buyer who requested a return, seeing that the buyer had no history and made the account the day of the transaction I contacted Ebay and was told to wait. When the wait period is over Ebay immediately approved the return ...

USPS Ground Options have disappeared

When printing labels, the USPS ground options such as "Retail" or "Parcel Select" have disappeared. The auctions allow you to select them to present them to buyers but then you cannot buy them at discount through eBay. This has only started happening...

Resolved! So what's the point of "Guaranteed Delivery" if it's not guaranteed?

So I purchased an item and at the time it said it was guaranteed to be here on the 27th and when it shipped it changed to the 25th. I then looked up what guaranteed delivery meant and saw that it apparently meant that it's going to arrive on that day...

Got counterfeit battery, I have to pay for return?!

I got battery that is so poorly made counterfeit that it wont even fit my phone. Even the seller have changed listing info of the battery "unbranded" and but is still using branded pictures. I asked ebay to step in but they are making me to pay for r...

USPS out for delivery, and then tracking said USPS picked up item??

Hi all, i shipped a item to a buyer last week using usps first class. And on Thursday, it said out for delivery at 7:15, then at 11:15, the tracking said USPS pick up item. Now the tracking said the item is awaiting delivery scan.???And the buyer ope...

How do I check the status of a UPS claim for item shipped with eBay label?

I am now part of managed pay (that is a whole other topic for another day). Sold an item and printed a UPS label on eBay. Item arrived damaged. Seller cooperated fully in sending photos of damage, box, packing etc.. I used the email address given by ...

Returned Items: (3) order numbers:(1) 05-05874-63838 $182.71 & (2) 17-05887-03723 $297, (3)20-060027

I have returned (3) Handbags and the sellers had already received their merchandise, these transactions had been since October this year. Ebay covers it with "Money Back Guarantee". Until now I still did not get my refund from ebay, nor from the sell...

Refunds

I received an item which doesn't match the description. Does anyone have any advice on how to get my money back. The seller won't accept a return, probably means the seller intended to misrepresent the item. Ebay closed my return and says they can't ...

Buyer Asking to Change Shipping Address from Wash State to Canada (BC) After the Sale

Anyone know if there is a downside or potential fraud with this: just ended a sale, buyer asked me to send it to his Canadian address rather than Washington state. Says he forgot that he had his US address listed. He says he cannot easily get into th...

Resolved! How do you pay for shipping using eBay labels

When you use eBay shipping labels , is the amount of shipping automatically deducted

Order is held at customs for a month

Hello,i could really use your help guys, i am a buyer from the middle east, I ordered something from hong kong but the buyer won’t ship to my country, keep in mind this is my first order from an outside country ever, so i told him to ship to china (s...

Bought From A Seller and given no info and sadly my package is being sent to the wrong address

I bought an AMD ryzen 7 and sadly wanted to buy it from a seller that was seen as sketchy to eBay. I thought the transaction didn't go through and yet not only did it but it's going to the wrong location and I cant contact the seller or eBay because ...

eBay shipping

Hi I sold an item on eBay but used eBay shipping but I never used it and shipped it on my own and paid for it. How do I get the $10 for the eBay Shipping I never used. The item has already been received by the buyer.

The buyer now wants to pay me again

HiA buyer opened a case against me that he did not receive the product I told the buyer that I will return the money to him and when he gets the product he will pay me again A week later the buyer got the product and the buyer called me and told me t...

Using a shipping label twice by mistake

I accidentally printed out an old shipping label and took my package to FEDEX. The person who helped me accepted the package but said that she couldn’t give me a receipt because her scanner showed that the package had already been accepted. She advis...