Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Post-Christmas USPS speeds up.....then slows down again??

Has anyone else observed this strange "pattern" in recent USPS speed? --December "shipnado" (probably safe to say we all experienced that).....then in early January it appeared to be getting back to normal, as one would expect......then sometime arou...

How accurate is delivery estimate?

Hey, I just ordered something that I will need for February 7th.My order is supposed to be delivered anytime between Feb 3rd and March 1st.I'm really new to Ebay, I spoke to the seller, he is willing to send me another one by UPS or by any faster mea...

I received a damaged item but the seller refused to refund the original shipping cost.

I received a damaged item and then asked the seller to issue a return shipping label. The seller acknowledged that but asked me to send a return request because he said he could not refund without it. So l did but it was not included the original shi...

Receiving payments only through Paypal??

I currently receive my payments from Items I sold directly to my bank account. How do i change it to receiving directly to PayPal. It had been changed within the past two, three months.

Has anyone experienced a seller bribing a buyer with a refund in order to get a positive review?

I recently purchased an item on ebay last month (December 2020). The seller was listed as located in Miami, FL. The item was supposedly available and there were more than one of them. I purchased ONE. The product details stated that the item could ar...

Seller sold locked phone as unlocked

Bought a Galaxy S6 phone in 2017, seller sold it as unlocked and it was unlocked at that time.But , I got blocked/locked by T-Mobile few days back. Trying to get in touch with seller but he is not responding.What are my options now ?Can I get Ebay in...

Are we getting dinged for proactively refunding buyer due to USPS delays?

Anyone have any recent experience with refund defects through Managed Payments? (Shipments have prompt acceptance scans, btw.). Thanks.

small 2oz padded envelope shipping?

How much should it cost to ship a 2oz 5x6" padded envelope that's 3/4" thick?I'm being told $7.75 by the PO.I was just going to put two stamps on it and send it but that was a no go.Are they serious a tiny envelope costs as much as a large box?

USPS shipping notice that package is ahead of schedule.

I have received two messages like this in the past week. That's a change for the better.

Returns arriving at my mother in law's house

Hi, we have nothing to do with selling on ebay but my mother in law's address or identity must be being used for something for ebay as she's been getting boxes of returns sent to her home address along with her name and last name even though she does...

Sellers listing said ship Fed Ex, tracking shows USPS waiting for item !

I would not ship dog poo with the USPS at present time ! One of the main reasons I bought from this seller was the shipping ! I am tired of 2 day priority taking 20 to 30 plus days to arrive ! Sent an email to the seller asking for a change. Can I ca...

seller accidentally refunded my money but i still recieved product. trying to repay him

hi i bought a sony walkman and the payment went thru right before the walkman got here i found out he by accident refunded me and he wants his money back, a day later the walkman showed up in the mail, how do i send back the money? i tried using the ...

Put the wrong address on form

I bought an item through a seller and paid for shipping myself. The seller shipped the item and it was redelivered to them due to an invalid address being put. Now the buyer has messaged me asking me to pay shipping again. My account already says the...

Stardust Dragon card not as described

Hi, so I recently purchased a 1st edition collectors rare stardust dragon card for a pretty penny and the item turns out not to be what it was described..It turns out to be a lesser rare card worth much less.I filed a refund request but that was shot...

Confused. usps insurance option missing, only shipcover available

I rarely insure, usually just do sig confirm. But the other day I had a $73 sale and wanted to confirm. Yes, it was going in a Priority envelope, but I wanted USPS insurance on the item. HOWEVER, USPS was not an option, only shipcover, which I did ch...