Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Are there warehouses that provide storage and shipping services?

I am from outside America and sell on eBayLook for warehouses or a company that provides storage and shipping services within AmericaIn order to ship the packages to her from my country and resell them in America, so I can do my business quicklythank...

Repeat e-mails showing current delivery of an item I received back in December

Anybody have any idea how I can stop e-mails that are coming telling me an item was just delivered when in fact it was delivered in December? I have now received 3 e-mails within the past week like this. I cannot respond to the e-mail because that is...

Shipping Addresses

In my ebay profile, I have a primary and a secondary mailing address. I just made a purchase and I accidently used the wrong address. Ebay does not have any way to go back and change the shipping address after the item is purchased. The help forums d...

Usps box dimensions said were wrong

I've had this happen before but when your dealing with the Post office I just left it go for a few $$. On Dec 6th I shipped a 12 x 12 x 8 box 4lbs. Today 6 weeks later I get a notice from E-bay saying $ 11.61 was taken out of account for wrong dimens...

Post-Christmas USPS speeds up.....then slows down again??

Has anyone else observed this strange "pattern" in recent USPS speed? --December "shipnado" (probably safe to say we all experienced that).....then in early January it appeared to be getting back to normal, as one would expect......then sometime arou...

How accurate is delivery estimate?

Hey, I just ordered something that I will need for February 7th.My order is supposed to be delivered anytime between Feb 3rd and March 1st.I'm really new to Ebay, I spoke to the seller, he is willing to send me another one by UPS or by any faster mea...

I received a damaged item but the seller refused to refund the original shipping cost.

I received a damaged item and then asked the seller to issue a return shipping label. The seller acknowledged that but asked me to send a return request because he said he could not refund without it. So l did but it was not included the original shi...

Receiving payments only through Paypal??

I currently receive my payments from Items I sold directly to my bank account. How do i change it to receiving directly to PayPal. It had been changed within the past two, three months.

Has anyone experienced a seller bribing a buyer with a refund in order to get a positive review?

I recently purchased an item on ebay last month (December 2020). The seller was listed as located in Miami, FL. The item was supposedly available and there were more than one of them. I purchased ONE. The product details stated that the item could ar...

Seller sold locked phone as unlocked

Bought a Galaxy S6 phone in 2017, seller sold it as unlocked and it was unlocked at that time.But , I got blocked/locked by T-Mobile few days back. Trying to get in touch with seller but he is not responding.What are my options now ?Can I get Ebay in...

Are we getting dinged for proactively refunding buyer due to USPS delays?

Anyone have any recent experience with refund defects through Managed Payments? (Shipments have prompt acceptance scans, btw.). Thanks.

small 2oz padded envelope shipping?

How much should it cost to ship a 2oz 5x6" padded envelope that's 3/4" thick?I'm being told $7.75 by the PO.I was just going to put two stamps on it and send it but that was a no go.Are they serious a tiny envelope costs as much as a large box?

USPS shipping notice that package is ahead of schedule.

I have received two messages like this in the past week. That's a change for the better.

Returns arriving at my mother in law's house

Hi, we have nothing to do with selling on ebay but my mother in law's address or identity must be being used for something for ebay as she's been getting boxes of returns sent to her home address along with her name and last name even though she does...

Sellers listing said ship Fed Ex, tracking shows USPS waiting for item !

I would not ship dog poo with the USPS at present time ! One of the main reasons I bought from this seller was the shipping ! I am tired of 2 day priority taking 20 to 30 plus days to arrive ! Sent an email to the seller asking for a change. Can I ca...