Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

received a bootleg, seller has not responded

So, I bought an anime set and the listing described it as being the Funimation set (ie, the legit set was listed in the description). It arrives, and I can tell it's a bootleg in 3 ways-1) The discs themselves, they are deep blue on the back and not ...

"Something went wrong and we were not able to generate the label."

Buyer with brand new account created yesterday that purchased yesterday. I tried to print the label yesterday and today with no luck. It is throwing out this error. "Something went wrong and we were not able to generate the label." I just printed a l...

Having trouble refunding people

When I try to refund someone now its showing a huge red box with an error that ebay can't find this order. Then I call ebay and it magically works while I am on the phone. Now a cd doesn't work and I want to give a refund again but cannot. Do we now ...

I've said it before, and I'll say it again...

Sellers need to ship on time. If you have one day shipping, send it out the next business day. I don't care if you are in MP and want to have money in your account before shipping (as if your money was every free and clear under PayPal). I don't care...

Are there warehouses that provide storage and shipping services?

I am from outside America and sell on eBayLook for warehouses or a company that provides storage and shipping services within AmericaIn order to ship the packages to her from my country and resell them in America, so I can do my business quicklythank...

Repeat e-mails showing current delivery of an item I received back in December

Anybody have any idea how I can stop e-mails that are coming telling me an item was just delivered when in fact it was delivered in December? I have now received 3 e-mails within the past week like this. I cannot respond to the e-mail because that is...

Shipping Addresses

In my ebay profile, I have a primary and a secondary mailing address. I just made a purchase and I accidently used the wrong address. Ebay does not have any way to go back and change the shipping address after the item is purchased. The help forums d...

Usps box dimensions said were wrong

I've had this happen before but when your dealing with the Post office I just left it go for a few $$. On Dec 6th I shipped a 12 x 12 x 8 box 4lbs. Today 6 weeks later I get a notice from E-bay saying $ 11.61 was taken out of account for wrong dimens...

Post-Christmas USPS speeds up.....then slows down again??

Has anyone else observed this strange "pattern" in recent USPS speed? --December "shipnado" (probably safe to say we all experienced that).....then in early January it appeared to be getting back to normal, as one would expect......then sometime arou...

How accurate is delivery estimate?

Hey, I just ordered something that I will need for February 7th.My order is supposed to be delivered anytime between Feb 3rd and March 1st.I'm really new to Ebay, I spoke to the seller, he is willing to send me another one by UPS or by any faster mea...

I received a damaged item but the seller refused to refund the original shipping cost.

I received a damaged item and then asked the seller to issue a return shipping label. The seller acknowledged that but asked me to send a return request because he said he could not refund without it. So l did but it was not included the original shi...

Receiving payments only through Paypal??

I currently receive my payments from Items I sold directly to my bank account. How do i change it to receiving directly to PayPal. It had been changed within the past two, three months.

Has anyone experienced a seller bribing a buyer with a refund in order to get a positive review?

I recently purchased an item on ebay last month (December 2020). The seller was listed as located in Miami, FL. The item was supposedly available and there were more than one of them. I purchased ONE. The product details stated that the item could ar...

Seller sold locked phone as unlocked

Bought a Galaxy S6 phone in 2017, seller sold it as unlocked and it was unlocked at that time.But , I got blocked/locked by T-Mobile few days back. Trying to get in touch with seller but he is not responding.What are my options now ?Can I get Ebay in...