Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Damaged item and seller isn't refunding money

I received a broken foot massager 12/2. I took video of the damage sent it to seller. They keep making me offers $10, $15 to keep the item and have it fixed myself. I want a full refund and a return label. The box had been opened and not taped back u...

I saw some U.S. sellers to sell items at $2 with free shipping, how can that cover the postage?

the item is in U.S., and shipped by USPS first class package, but the lowest postage for USPS first class package is $3. How can they make money?

Ebay International shipping glitch

I shipped an international order on 11/3. I used the Ebay international delivery option and printed out the shipping label. When i go to my sold item history, that item is listed as shipped and has the tracking number on file for the label i printed....

What kind of shipping container for team pennants

Any idea how to ship full size team pennants? I've never sold these before. Thanks!

Ebay commtting FRAUD- Changing guaranteed delivery date after late delivery

Twice I have had Guaranteed delivery on a date certain. When I would go on ebay to report a late delivery after midnight after the date the item was to be delivered, ebay would notice me that the delivery still had time, which was a lie. Then after t...

CONTENTS EMPTY FROM EBAY PURCHASE

I BOUGHT COINS FROM EBAY AND FROM 2 DIFFERENT SELLERS &SOME THIEF IN THE POST OFFICE RIPPED THE ENVELOPE WHERE THEY COULD SEE THE OUTLINE OF THE COIN AND PULLED THE COIN OUT. ENVELOPE WAS DELIVERED TO MY BOX BY THE MAIL PEOPLE WHICH IS RIDICULOUS THA...

How to Handle a Lost item?

How do I handle a presumably lost item? I have had packages working their way around this one ending up at their destination, yet this one cannot quite make it 5 miles down the street from my post office to the sort facility in the State capitol. Obv...

Shipping Label Providers

I just recently started selling on eBay and have been using eBay labels. I have heard and seen other 3rd party shipping label providers and am wondering if anyone uses them. Give me your experience with using other shipping label providers, do you us...

USPS NOT SCANNING PACKAGES

Is anyone else having issues with USPS not scanning their packages??? I've lost product and $$$$ three different times because of this.

Order just came thru with FREE SHIPPING it is listed with calculated shipping

So I just had a order come thru with no shipping charge added, I went and checked the listing and it for sure has calculated shipping I put in the zip code and it calculates the correct shipping for that item. Why was the buyer not charged shipping??

Ship or cancel

I have a buyer that purchased an item and it is listed as priority. She asked if I could get it to her by Dec. 7. Going out Friday Dec 4. I told her that I can't guarantee thta, and in the current conditions, I would say that was not going to happen....

Priority Mail label

Maybe a dumb question. When I buy a Priority Mail label, it will sometimes say '2-Day Priority' or '3-Day Priority' or even more. I don't chose that. I assume USPS calculates that. Is that correct? Is it dependent on distance or how many mail process...

Funds on hold pending return that never was shipped back

Seller request return/refund on item. I said yes. Ebay says buyer should return it by November 27th. He never shipped it back. "We've asked the buyer to ship the item back by Nov 27. Wait until you get the item back before issuing a refund."...."If t...

return shipping label where to find?

Can not find a return shipping label. Where is it? Also printer not working and where do you drop Hermes returns?

What are my rights/options?

I've been buying regularly from a company and recently I bought 6 of a certain item and as it was delivered I only received one. The package weight and the label only indicates one was shipped. I took photos as soon as I got it, sent it to the seller...