Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Media Mail

Has anyone used poly bags to ship soft cover books.

Shipping should always be calculated, a site rule

Major retail websites have been brainwashing consumers for years with fake news by suggesting shipping is free. I get the question all the time, would you do free shipping. I give them the number for the USPS and tell them to ask the USPS if they wil...

Shop with confidence eBay Money Back Guarantee

Ebay deletes the order and the seller! after that, you can't get a refund under the buyer protection program! It turns out that Ebay is deceiving its users! The buyer's protection must be effective under all circumstances.

Bad Feedback Removal

I sold a Item and USPS has slowly updated a buyers tracking , I talked to USPS and said it still showed movement but buyer requested a refund .I refunded the buyers money while there item was still in Transit stuck in USPS some where .So I refunded t...

Resolved! How do I refund buyer for partial shipping

I'm a managed seller now. Can't go thru PayPal?

SEND REFUND not working

The Send Refund function is not working. I need to send a buyer a refund for combined shipping on some items. I checked and this happens for every sold item I have on my Sold page. It gives this message: Can not find the order.Can not find any seller...

INAD -completely false claim by buyer- what are my options

So I listed a poster for sale which had multiple variations (I will name them #1 and #2 for simplicity). The buyer orders #1 and I send them #1. They message me after receiving it and take a picture of #1 saying that I sent them the wrong one cause t...

USPS SHIPPING ISSUE (SENDING BACK)

Hello, so I sold an item on eBay I won’t say the name but I sold something for around $60 and I shipped it with USPS PRIORITY MAIL (should I used UPS it’s much better for the almost same price) but that’s not the point, I shipped everything goes fine...

Ebay Shipping Tape

I am trying to find out where I can get some of the Ebay shipping tape. Does it cost money? I just started selling and the last purchase I bought had ebay tape and I thought "hey I need some of that lol"Can anyone help me out? Or does anyone have a g...

Resolved! unable to print labels

Tried to print but get message something went wrong and unable to generate label

Resolved! Item arrived after a refund. Buyer not responding.

I shipped an item in early Dec which never arrived until mid Jan. In the meantime the seller of course requested a refund and I was very understanding and gave it to them. I told them via tracking I could see it was still in transit and when the item...

What to do when obvious scammer requests return? (Haven't accepted yet)

Returns... 3 weeks after delivery, get a missing parts return request. Conversation has been suspicious, " no I don't have the original packaging, I want 50% for one missing part, I'll just do a AMEX chargeback if you don't pay " etc... I was about t...

ebay fee on shipping makes the shipping label cost more

thanks i also am figuring in the ebay shipping discount....in reality with the fee if you receive a 24% discount from fedex it really comes to a 15% discount after Ebay collects the 12.35%. I dont sell much but this does make a person have to charge ...

Shipping increase from USPS ???

I thought the price was supposed to go back down after the holidays.This adds to higher fees for eBay too.

Resolved! Who is paying the shipping on this return?

My listings are noted that returns are not accepted. eBay contacted me and said I was not obligated, but that a buyer requested a special consideration because she ordered the wrong size and it "Doesn't Fit". To practice good faith, I allowed the ret...