Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

USPS is Hurting Me

I am a small-time seller. Thank God this is not my primary source of income. In past years it was easier to sell in that you could send anything reasonably to auction and let the buyers figure out what it is worth. Regardless, I have sent over 130ish...

Refunded Buyer But Now Wants To Buy Item

It took 17 days for my item to reach my buyer thanks to the USPS holiday slow down. On the 15th day I refunded the buyer for the purchase price and shipping costs. Today being the 17th day the item was delivered and the buyer wants the item. How do I...

User avatar by Adventurer
  • 144 Views
  • 3 replies
  • 0 helpful

Item shipped out working, arrived damaged. Buyer has requested return.

I’ve recently been requested a return from a buyer who received an item damaged with proof and info. Though when I shipped out my item it didn’t have any sort of issues that weren’t stated in the description, and I have video of the item working as d...

User avatar by Adventurer
  • 152 Views
  • 2 replies
  • 0 helpful

Customer Refund

I am so upset a customer claims item is missing. And it was used. I never once used it or even put water into the humidifier. See the pictures in my post. Each piece is still in plastic. I don't have the money for refund. I shipped it myself and it e...

EBAY PURPOSEFULLY CHAGES CUSTOEMR RETURN REASON

I have 100% proof EBAY EMPLOYEES change the customer reasons for returns. My customer started a return saying he bought something else changed his mind. He started a return with the reason CLEARLY STATING: CHANGED MIND. When ebay refunded item the cl...

Help make sense of this please.......

I just bought an item and was checking out the tracking info I received and idk maybe Im crazy but it makes no sense. Can someone help me figure out whats going on?Here is the tracking info I received:Dec 16, 2020, 9:09amTracking number provided Dec ...

FREE STUFF on EBAY

OMG ebay stop refunding my customers and letting them get the package. ITS THE POST OFFICE not the sellers. EBAY STOP GRANTING REFUNDS. POST OFFICE CLEARLY SAYS ON NEWS AND MORE ITS THIER FAULT. I cant ship items give refunds and survive.

Priority Mail Flat Rate Box or Region A?

Long-time seller of media here, who has rarely had cause to ship Priority except for envelopes. I am getting in a large number of LEGO sets. Most of them should be a fairly standard small and large size. I will order some medium flat rate boxes for t...

User avatar by Rockstar
  • 388 Views
  • 16 replies
  • 0 helpful

USPS Mailing Hope

There is hope. The package that I mailed on Dec 1 and that was stuck in KC with no updates since Dec 6 finally showed movement today. Got a new status.. yaayyyyyy. Here is to hopefully not having to refund the buyer. USPS trackingDec 17, 20205:37amPR...

User avatar by Rockstar
  • 159 Views
  • 2 replies
  • 1 helpful
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