Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

EBay international shipping service

Hi,Wondering if any sellers are having the same issues with lost packages using the eBay international shipping service. This is the second time this month where I experience the same scenario. Two different customers, one in Spain, one in Brazil pla...

Standard Shipping Envelope with Global Shipping Program

Will the Standard Shipping Envelope for trading cards qualify for use with ebay's Global Shipping Program?

Shipping Backpack

Hello... I'm trying to ship a backpack can somebody help me with ideas on how to do that

Ebay was going to protect us? Seller level just dropped.

Ebay notified me yesterday that my seller level has been reduced to "Above Standard". Didn't they say they were going to protect us? My drop happened entirely due to the USPS shipping delays. No other aspects of my account are at anything less than t...

Something went wrong and we were not able to generate the label.

When I went to print my postage I got this message, I changed the day to tomorrow as that is the day I will ship as it is night here.

USPS Priority International not showing up as shipping option

Anyone having a problem with USPS Priority International option not showing when trying to create a label? All other options come up. In USPS site it shows as a shipping option.

Resolved! packaged marked as "RETURN TO SENDER PROCESSED"

I have a question about what to do in this situation. I bought something that was marked as "Return to sender processed" due to having an "Insufficient address." I checked the zip code and noticed that it was sent to a different area, 92119, instead ...

Not Wanting to get Product Returned to her

I told my buyer that there was something wrong with the Caswell-Massey hand cream. It smelled "off". She was glad to refund my money but did NOT want the product back. So I don't really have anything to send back to her. Here is a copy of her email t...

Extra Shipping Charge

Hello, I am new here and just shipped out my first item; the buyer paid for shipping. I paid for the label, which I know gets reimbursed by them, but when I went to the post office I paid $2 to ship it out (I know now that I can do it free with USPS ...

Beware the text on the Ebay phone application in regards to partial returns.

I could find not way to email Ebay, and their customer service didn't speak English other then a few repeat phrases. The feedback boxes don't allow for a picture so it's hard to explain something like below. I would hope they fix this, but I imagine ...

Raising prices?

This is not shipping question. This is a seller question. I find myself raising prices EVERY OTHER price increase. I think i can afford to not to raise my prices this time around. Just curious. Are most of you raising you prices to reflect the recent...

Bought a car stereo, it is broken

I open a defect return..get a label. Seller emails and pleads with me to open the unit and make internal repairs (it may be a loose wire). They acknowledge it is broken. Not too comfortable doing that. Can I still send the item back? Or I need their ...

UPS SHIPPING

Ask sellers if they are using ups to ship their products because ups is rated as one of worst shipping companies out there, they have the highest driver turnover rate because many drivers have been fired for theft, one such driver was caught on video...

Trying to get help from eBay when my purchase was stated delivered but never arrived from seller.,

www.stardeal.com never delivered my purchase to my apartment building but text me that it had arrived Jan 08,2021 at 17:10 it's now Jan 27th and the seller isn't responding and eBay doesn't show my order in their files even though I have 3 text messa...