Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Cases against sellers for COVID related extended deliveries

I have a number of cases opened against me regarding delivery status....does EBAY not understand that COVID is interrupting package movement. The USPS itself has a warning posted on their website. Just wondering what we are expected to do here.... Se...

eBay Standard Delivery International - Insufficient tracking, packages take months to arrive.

I tried eBay Standard Delivery International for a few months, and now I've removed it as a shipping option. It's nothing but headaches. Packages show as sitting at Melrose Park for months. I have a package which was shipped to Canada on Dec 15th. It...

Resolved! Seller sent me wrong item and accepted a refund. Any possible scam?

I bought a pair of yeezys from a seller and it went through ebay's authenticity guarantee program. The item I received was a different pair of yeezys. I believe the seller is trying to scam me but I can't believe that the authenticity guarantee progr...

Wrong name and address on package.

I ordered an item for 400 dollars and had a bad feeling about the seller after looking into their profile. A few days go by and I receive a message saying that the sellers account has been deactivated due to shady activity. So I file a claim that my ...

Worldwide shipping...

Recently I have tried to post my first product on eBay, but as I got to the "domestic" and "international" shipping categories, I have realized that I only get US options, even though I do not live in the US. I don't get any of my own countries posta...

USPS Back to Normal?

For those that suspended selling until shipment issues were cleared up, I'm happy to report that, at least for me, things are seemingly back to normal. For the first time in several weeks, I'm down to ZERO in-limbo or significantly late shipments. In...

buyer asked to return and the returned tracking shows package was sent back to the sender

Hi, so a buyer wants to return a item, i agreed and used ebay shipping label. But the package was shown sent back to the sender and the buyer opened a case and the case is now closed and she was refunded. All ebay could reply is ask me to contact the...

Item not arrived, seller refuses refund

Hi, I ordered something from US to EU almost 2 months ago, the tracking link hasn't been updated for more than 3 weeks and it still says 'in transit'. The latest estimated delivery date was 8 days ago. I opened an 'item not received' request asking f...

HS tariff code

Hello eBay communityI am shipping a supreme deck board to someone in the UK and I am having a little bit of trouble finding the HS tariff code. Anyone know it and can help me out?

Unable to select USPS shipping method

I am trying to ship an item and am unable to select ANY USPS shipping type. I have had it in the past where it will not allow me to choose Parcel Select, but now ALL USPS options are grayed out. I can choose Fed Ex or UPS, but not USPS. I have anothe...

Advise about buyer not picking his item. Possible scam?

Hello guys Could you advise me what to do if the buyer is not picking his items I sold five expensive watches to one person and I covered the international shipping with UPS express. The payment and everything else seemed okNow the buyer now is not p...

shipping 2 packages

I can find no way to ship 2 packages thru Ebay shipping for 1 auction. I can only enter info for 1. Please help me find out how to ship thru Ebay shipping and get tracking # and discount on 2nd package. Thanks

Best Offer Shipping Issue

I have two of the same item, and actual shipping for one of them to the destination from which I have received an Offer is about $18. They are listed with a BIN of $17.99. One person has made an offer on both of them - $15/ea. I'm willing to accept t...

Buyer says they never received item even though tracking shows delivered opened case put on hold.

I got a message saying that a case was opened up for an item not received by a buyer in Canada. I used eBay's global shipping program and the tracking says it was delivered. The buyer never sent me any messages prior to the case being opened up. Ebay...

THEFT AND FRUAD W/ SELLER AND SHIPPER. NO ITEM NO MONEY RETURNED!!!!!!

Critical: Professionalism, Quality, Responsiveness, ValueThis has been the most sickening, gut wrenching not to mention heartbreaking experience I have ever had with any shipping company. FedEx ground in Salt Lake City has completely and fraudulently...