Shipping

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Had a candid conversation with a USPS employee about what is going on in Indianapolis

I just received a call from a USPS employee in California over a missing mail inquiry I placed on one of multiple packages. Here is the info she gave me: Due to cuts, the USPS at the midwestern postal hubs is short handed. After Thanksgiving the syst...

Asking for advise from Sellers about Return Requests

I sold 100 silver quarters 1964 or older. The buyer, after several days, sent me a message that 6 of the coins were not great quality/damaged. Even though I chose the "No Returns Accepted" option for the auction, I did the right thing and mailed him ...

Item shipped by FCI to buyer in UK. Claims item is lost after paying VAT. How do I contact Royal Mai

Hello, On November 16th I sent a package from the United States to the United Kingdom by USPS First Class International (FCI) Mail. The customs/tracking number is: LZ210326210US Royal Mail:https://www3.royalmail.com/track-your-item#/tracking-results/...

FedEx prices might end your USPS Woes

Sold an item and I had a flat rate shipping usually use USPS. Buyer asked if I could do FedEx since USPS has so many problems. I said fine assuming I would send ground. Basically FedEx and PO about same distance from me, FedEx has a worse parking sit...

Help with Shipping labels & MP!!!

Help!!! Recently went to managed payments and yesterday just sold first item. When I created my shipping label I choose the option for the money to come out of my ‘Pending Payment’ .... The sale was $9.00 and the customer paid $4.65 shipping. I get a...

Shipped & Scanned On Time but tracking shows First Scan 1-3 days later! Its killing my metrics! HELP

Ebay can I speak to your manager... I noticed my account was downgraded from Top Rated and saw it was due to Late Shipments. I was/am perplexed since I know for an absolute fact.. every order has been shipped on-time or early. I am striving to achiev...

Resolved! Package Sitting in San Jose 9 Days

My pkg is still in the San Jose origination area since Dec 1st. I filled out a form to inquire and was promptly called by my local post office and left vm that it will be a while. That’s no progress since initial mailing. For anyone wanting to ship o...

Purchased “Fake” item and seller won’t accept returns

I purchased a bunch of art prints from someone and when I I got them I discovered they are not authentic. They have been just printed from the originals. The seller does not accept returns and he isn’t responding to any of my messages. I have opened ...

Please help

Hello community, I am new to high end items as a seller. I just sold an item of $1700+ to someone that I think is using a freight forwarding company address. How safe is to ship to Them? Anyone had bad experiences?I am planning to send with UpS and s...

I never received my item!!!

I purchased an item that had an estimated delivery date of December 5. On December 6, I opened a case letting eBay know that the item has not arrived. I was told to wait until December 11, before eBay would step in. On December 11, I asked Ebay to st...

USPS 2021 Price Increase Approved

PRC Approves Domestic Competitive Prices for 2021 The Postal Regulatory Commission (PRC) approved the domestic competitive price changes to take effect Jan. 24, 2021. Details here: https://pe.usps.com/resources/PriceChange/January%202021%20-%20Price%...

Hiding "In Transit, Arriving Late" status

For every buyer that messages me with the complaint of INR (at least 5 a day), I check tracking and they all say "In Transit, Arriving Late" in the USPS website. I'm sure you know tons of packages have this status on USPS currently. How come ebay is ...

NEW TRACKING DISCLAIMER

"High shipping volumes are causing some delays. Please allow extra time." They must have counted the emails sellers were getting about missing packages. And there's a big red warning dot too. Thank you eBay.

Newegg canceled item for being backordered but still selling it.

I bought an Pc case from newegg recently. They decided to cancel it and told me it was back ordered, but yet its relisted on there site for more. How is that ethically right/what can I do? None the less they have multiple other versions and wont even...

Customer asked for a Return and not a discount - HUH?

I sold a small jar of Clinique, and misread the contents as 1.7fl oz. the contents are 1 fl oz. the original price for Clinique is $59, and the bid was for $26. Customer wanted a return/refund, but I offered him a discount on the 1 fl. oz vs. sending...