Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Reserve Price Glitch-eBay not taking responsibility

I listed an item for $125. Reserve was $120. Boxes were ticked on the listing to accept Automatically accept offers of at least $120 and Automatically decline offers lower than $120. I get an offer for $125, and the system was waiting for me to accep...

How to change size of shipping labels

I have a mini iPad and my label is taking two pages! How can change the dimensions. No options in reprinting section either. HELP!

Ebay USPS Priority Shipping Label free insurance reduced to $50?

Up until about a month ago I was getting $100 of included USPS shipping insurance when buying my labels through ebay. Around Nov. 15, 2020 it is now showing $50 included insurance when I print my labels. Fortunately I don't sell many items in excess ...

Resolved! Weekend Shipping and Estimated Delivery Dates

brittanie@ebay tyler@ebay Does this announcement mean that eBay is going to start factoring weekends into historical shipping data when determining estimated delivery dates- even if the seller does NOT opt in to weekend S&H in settings but historical...

An Open Invitation To Scammers

You all know what's going on. Massive shipping delays. Ebay still approving "Item Not Received" claims. Sellers having their money placed on hold until the buyer is refunded. You refund the buyer, then the buyer receives the item which is no longer p...

Shipping costs increased at time of sale...why?

I listed and item and weighed it in the package, as I have done for many items, and it said shipping would be $8.65 for priority. But when the person made the purchase, shipping went up to $13 +. They did not change the shipping method, that I can te...

Combine Shipping cost

I sold seven different items to one buyer. He has been charged shipping on each item. I would like to combine the shipping to a less cost. How do I do it.

Package is still in transit

Hello! I am a customer that ordered a package from a seller on Ebay and it is being shipped by USPS. It's been saying the package is in transit for the past 5 days. I was wondering will I still get the package or is it officially lost in the mail? Ca...

Tracking

How do I track my order?

Item not received

I bought 2 skirts Women Girls Pleated Skirt School Dress High Waist Skirt Short Mini A Line Skirt One ebay stepped in to refund due to it being extremely short for my daughter. The other didn’t arrive. They said they refund 10.13. I have yet to recei...

eBay Money Back Guarantee should be extended to 45-60 days due to Slow Shipping due to COVID-19

I just got off the phone with eBay, who was unwilling to budge on the 30 day window for the eBay Money Back Guarantee for an item not being delivered at all. I delayed making a claim and am outside of the 30 day window for 2 reasons:1) When making an...

free shipping

I'm just getting back into selling on ebay. I'm posting something on my phone. I put that the shipping cost is free for buyer, I pay. I can't post it tho, because it keeps saying "YOU MUST ENTER A SHIPPING COST". What??

Listing Set to Local Pickup / Buyer with foreign address

I recently listed a doll for sale, and thought I had set the listing as I always do with calculated shipping paid by buyer. The item sold and has not been paid for yet, but when I go to check the sale info it says it’s now an item for local pickup an...

USPS Delays- Packages and Meds

My packages have been and still are delayed, no biggie...I can be patient as a buyer. What is scary is all the people relying on USPS deliveries of their meds! Some people can’t drive to a pharmacy, so rely on the USPS—those folks are really up a cre...

SELLERS WAKE UP! Shipping Delays - eBay Extends Time for INR Cases

New Announcement regarding shipping delays. Helping buyers understand shipping delays and what you need to dohttps://community.ebay.com/t5/Announcements/Helping-buyers-understand-shipping-delays-and-what-you-need-to/ba-p/31412134 I *just* filed and I...