Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Mixed up labels

Hi all, I recently mixed up two labels, sending both packages to mismatched destinations. My buyers are interested in an item exchange and not a refund; however, eBay's now telling me they will be automatically refunded within 2 days of the packages'...

Selling and shipping a single coin

I have been told by post office if you want a tracking number, the minimum cost will be around $4.00. I use the smallest padded envelope I can find about 4 x 4 so how can I sell a coin worth $3 and ask $4 shipping and make a profit? I want a tracking...

Will APO orders be scanned delivered by USPS?

This is my first APO sale and tracking has been stuck on available for pickup for 3 days now without attempting delivery. Is this normal? Will it eventually show "delivered" on USPS's website? I need delivery confirmation since its important for PayP...

Resolved! Question About Forwarding With USPS

In the last few days I have noticed several of the packages I sent out are showing a Delivery Exception and are being forwarded to another address. All of these packages are past the EDD provided by eBay. I am thinking my buyers may have decided to f...

Will USPS unwrap Christmas gifts to inspect media mail?

I had a box of gift-wrapped books to ship. I planned to use media mail because the package was large and heavy, and when it got there wasn't important. The contents were all childrens books that qualify for MM. I ended up shipping Priority because I ...

Negative Feedback due to USPS BAD WORK

Sold an item, mailed it the next day after buyer paid. It's three weeks since then and as per Tracking # item is still in transit. I explained to the buyer that I did my part properly and it's not my fault that USPS is doing a bad job. Buyer left me ...

Customer service

Im not a big youtube star so seens ebays cs doesnt care to talk to us. How the heck if i gave cs lije this id be out of business. Once and order is paid for how can i change from ship to local pu. My customer wanted his item as a Christmas gift so he...

USPS not scanning in packages upon picking them up

I will preface this post with, we have regular issues with the laziness of out USPS carrier. With that being said, we recently had 7 separate transactions where we printed labels and shipped items on time. Packages were picked up my our USPS carrier,...

Resolved! Any point to buying signature-required delivery when drivers aren't even bothering?

I don't usually ship Fedex/UPS, but due to the unmitigated disaster that is the USPS, I've had to start. Problem I'm having is trying to protect my high value items with signature-required delivery, and Fedex/UPS happily take the fee, but then the dr...

Resolved! So shipping a 15 oz. First Class package to my own zip code costs $7.50?

So shipping a 15 oz. package to my own zip code costs $7.50?This is bad for business.

FedEx shipment.......Return shipping label nightmare

FedEx shipment arrived damaged. It appears to be impossible to generate a return shipping label using eBay, this is a nightmare. What is the procedure to get a FedEx return shipping label using the eBay discount?

Sold a Sealed Electronic - Buyer Opened and Used for experimental use...

I sold a Motorola Droid Bionic Lapdock, brand new, sealed. Motorola describes the item as proprietary, only for use with the Droid Bionic (an old phone). The buyer has set up to return " Just didn't like it" and states "Tried without success to conne...

Shipping delays to the UK?

Normally, it takes 5-7 days from door to door by USPS First Class, but it`s been over a week after a package was put on a plane to the UK, and no record since.Wondering if it is because of a new mutation of China virus and planes have new restriction...

What happens to a Not Received dispute when the package tracking resumes?

That is my situation over in my selling account. Buyer filed an INR on Dec. 18 after his package dropped off tracking after Dec. 13. I replied to the case on 12/18 with apologies and also uploaded the tracking number to the case. Ebay message stated ...

Buyer wants me to cancel two items from a multiple item order after paying.

I have a buyer that would like me to cancel two items on a multiple item purchase after they have paid. I don't see a way to cancel single items from a completed order. On single item purchases, there is a tab down to cancel orders but not on multipl...