Shipping
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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Chinese New Year 2021

Usually by how many of working days eBay will extend handling time for "Chinese New Year" this year?

Orange Connex lost my package

Got tracking from speekpak. With AliExpress item Connected Local post service standard tracking code, but “ address verification fail” undeliverable return to sender, omg,! Orange Connex sucks! Not a first time like that!

USPS Scan Form for bulk orders

Hello, Just Started using creating/printing shipping label in bulk after I am done and I know there will be no more label to print for the day I print out my billing list and then my USPS scan form for all my orders. My question is if by chance you f...

Shipping label automatically has personal phone number

Hello, I just printed a UPS shipping label that I bought on ebay right from my listing page, but it has my phone number on the return address. That is my personal phone number that I do not want to share. It is ok for this one package, but in the fut...

User avatar by Adventurer
  • 1257 Views
  • 2 replies
  • 1 helpful

Buyer returned wrong item

Hey I just noticed this brand new option in returns (brand new to me as I’ve never seen it before). Backstory: Buyer returned something intended for another seller. There’s an RMA slip for that seller and everything. Usually I just call ebay and they...

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Can I mail USPS first class a printable pamphlet sold on eBay ($5/copy) w/o tracking or ship label?

I self-published a four-page pamphlet, one letter-size sheet folded once to make four pages, weighs about 1/2 ounce including the envelope, easily copied, and I want to sell it for $5 per copy. I hate to ask buyers to pay $2.89 for media mail (the ch...

Shipping Dispute

I purchased and received an item that was damaged in shipping. The seller claims to have insured the package prior to sending it out. I went to my local post office and they said the seller must file the dispute and then that money goes to me. I want...

Buyer wants to return item before even receiving it

Buyer paid for item on the 20th, Wednesday morning, and I shipped that afternoon. Just got word from buyer that item hasn't made it yet and was now late for a birthday and she'd already like to send it back. Do I tell her to not open and refuse it up...

User avatar by Adventurer
  • 138 Views
  • 1 replies
  • 0 helpful

Resolved! Country price groupings for eBay international standard

In the past there were a couple dozen or so countries in their International Shipping Program and the cost of shipping to any of the countries was to Erlanger KY. If the tracking got it there it was considered delivered. Is that program being replace...

User avatar by Thrill-Seeker
  • 126 Views
  • 1 replies
  • 0 helpful

Resolved! eBay charging me more for standard USPS shipping than the price they passed along to my buyer.

I sold an item today for which the only offered shipping option I set was USPS Priority Medium Flat Rate Box. That is a set price. Not based on weight or dimensions but on a fixed price schedule. eBay charged the buyer $13.20 for postage, but then wh...

User avatar by Pathfinder
  • 398 Views
  • 8 replies
  • 2 helpful
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