Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Seller won't give full refund for cancellation

He says that the shipping fee etc... would have to come out of his own pocket and it wouldn't be fair for him to pay for it. He says it's because ebay and paypal take a cut but why would they take the entire shipping fee as part of their cut?

Resolved! Shipping supplies?

Is there a way to get mailers sent to me through ebay?

Are sellers allowed to ask for fiscal code?

I bought some stickers for 4 euros and the seller is asking me for my fiscal code. He said it was the shipping company that ask him. I live in Italy and the seller is from US. This is normal?

Who is getting destroyed this holiday by late/lost packages and returns?

This is unprecedented. Usually the holidays I see a positive bump in sales. Well between numerous late missing or damaged packages, and now some buyer returns in excess of $600, I am in the hole for 1k. eBay and usps have really let me down. Curious ...

Late Shipment, Case Filed and Refund Solution

So I called ebay about people filing cases against me for item not arriving. Some of the shipments go back to Nov 25. The rep told me I could refund to keep the customer happy. My response was, If I do that and then they receive the item. I am out th...

Why is there no tracking scan for USPS packages that are with the USPS?

I have several packages that I dropped off at UPS for pick up by the USPS. I KNOW that the USPS has them in possession. Yet, tracking hasn't been updated, so it looks like I only printed the shipping label but didn't drop it off with USPS. Some packa...

USPS Completely Stalled Causing Major Problems, EBAY Allowing Customers Open Cases Due To USPS

I have packages that are backed almost two weeks going out to buyers, now EBAY is allowing them to open cases knowing that the US Postal Service is completely broken right now! I also have packages that I have been personally been waiting on for almo...

Overcharging for shipping multiple items

I purchased four items with a shipping cost of $8 and foolishly assumed that shipping would be combined. It wasn't and I'm being changed $32 to ship a package with a total weight of less than two ounces. Their description doesn't mention combined shi...

ebay shipping label

how or where do i add an account or have the shipping applied to my invoice. Im stumped.

My packages have mutinied and/or abducted by Space Aliens

I don’t know where I went wrong. I packaged them with loving care. Shipped them usps priority mail with tracking. And they have all rebelled against me! 6 packages tracking show they left post office 8 days ago, not seen since. Might be they were abd...

Lost $300 claim because USPS was slow and buyer was impatient

Shipped a package via Priority mail with the original estimated delivery date of December 8. Buyer opened claim the next day since he never got it. I checked, it went from my local post office to Detroit area center Saturday (5th) and hasn't moved si...

FedEx charged me 3x more for a label than the price stated when I created it. Anything I can do?

Hello there, a couple of weeks ago I created a label with FedEx for $8.16. Weeks later they charged my account for $26.97 and Ebay states that their rates are AN ESTIMATE, not the actual price we pay. How is $8 an estimate for $27??? The weight was 1...

Global Shipping Program - Priority Boxes?

Does the shipping center in KY re-package into other boxes or just inspect?I guess I would need to order some Priority International boxes from USPS, ship to KY then they slap final destination label/customs paperwork on box?I haven't offered this YE...

does USPS first class mail include free insurance?

Hi. I know this seems like a silly question. But I had a buyer "claim" that an item sold to him was "damaged." I tried to contact him but no response (of course). So I called ebay and the rep told me that I had to accept the return BUT USPS includes ...

Resolved! Missing and lost mail?

I shipped a package using priority mail back on November 23rd. As of November 24th, the package has not updated since. I opened up a package research case with USPS on December 4th and it closed the same day. They basically told me that they found th...