Shipping

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Customer never received item shipped through eBay delivery services - Best way to handle refund?

Hello, I recently shipped an international order using eBay delivery services, but not the global shipping program. Customer has still not received after approx 30 days. The tracking number shows still in transit but last update was Nov 3. Plan on re...

Guam buyer with 0 feedback

I have just had an item sell with US shipping only and a buyer in Guam bought the item. I have no problem with shipping to Guam but I am concerned because it is a buyer with 0 feedback and this makes it seem suspicious. The item was slightly overpric...

Ebay is generating used UPS label for new orders!!!!!!!

it **bleep** me off, buyer start contacting me that the tracking number is incorrect, when i see on UPS website tracking it shows item has been delivered in Sept and showing me different address, i just ship the item yesterday, all this issue is goin...

just got item delivered notufication email nothing is outside freaking out!

I ordered a circuit board sometime saturday and with tracking number and everything. This is something I really needed for a project and I just now got a notification that its delivered I got the notification by emailCould it be that it is just runni...

Threats from seller

What is the email in which to forward the email threats to ebay

Questionable Billing

I sold an item to a buyer in Canada.Sent the item via Priority Mail to Global Shipping International.Global then charge me $670.00.I do not know why a shipping company chargesfor a packaged bought in Canada.Why can't a seller just used the USPS?

60% import charges!

When shipped with the GSP system, whatever that is! That is RIDICULOUS! Our tax on goods in New Zealand is 15%, no way I should pay 60%. I don't understand why sellers use this system, it must put many a buyer off.

Returned item to seller but seller didn’t respond

Hello, everyone.I’m a first time buyer here but my 1st transaction wasn’t smooth enough. I had to return an item which was not as described. Seller accepted and issued the return label. I shipped the item right back. After the item was delivered to t...

Cancel return

How do i cancel a return ?

Gift card

Can i keep the same gift card and add to it

Unable to Print USPS Flat Rate Label

Sold an item. Go to "print shipping label". Then select "carrier packaging". Then select one of the flat rate envelopes, and then nothing. Everything was working fine earlier in the day. I even restarted the computer. Any suggestions other than wait ...

I declined a return and buyer filed a chargeback

I had a buyer purchase a dress from my ebay shop. It states in the listing that I do not accept returns. After she received the item, she opened a return case because the dress did not fit her, and I declined the return because as I mentioned, it sta...

USPS Parcel Select workaround

While ebay is hopefully addressing the issue of the shipping option not being offered through Ebay Shipping, I want to let folks know you can still print them from Paypal (multi-order shipping). Parcel has never been offered on Click&Ship (USPS onlin...

major tracking upload issues with the USPS

I have over a dozen items not showing up on tracking or even being scanned at the origin location. No one to speak to at USPS and Ebay says they cant do anything its not there system that's causing it. Meantime my default rate is dropping and custome...