Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Shipping issue

HiI already decided to take my money back because the shipping was very late. The EBay want the customer pay on time and I did it very well but I only got the shipping late in return. It is not fair for me and all customer . In the business we have t...

Seller not claiming payment in paypal

I recently bought a camera lens and paid for it right after I won the auction. Waited 7 hours and checked my PayPal and it says that the seller needs to create a paypal account to accept my money? I’ve contacted the seller but there has been no reply...

Shipped to wrong address

Buyer shipped via Fed Ex to the wrong address. I got an email saying it was delivered to front porch. I immediately walked outside, but no package. Called Fed Ex for 2 days, and told package was not shipped to my name or my address or zip code. The o...

Seller won’t ship to South Africa

I need to from a supplier in China, but they don’t ship to South Africa.Has anyone had similar issue? Or someone to point me the right direction

Return Request - can buyer leave negative feedback

A buyer requested a return but wants a refund and to keep the item. I have requested the item back in exchange for a full refund (cost + shipping). If the buyer returns the item for a full refund can they still leave negative feedback? What if they d...

shipping time question

Im not sure if this is the correct forum for this question so I apologize if not. I purchased an item with the assumption it would be shipped within the time frame the seller had posted, then I noticed after the purchase that the seller edited the li...

"Package Acceptance Pending"

"Package Acceptance Pending"My order has been in this status since December 8th.Did the seller send the product?It's already been over 2 weeks.

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