Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Postal delays and negative feedback

Hello all, These postal delays are insane. No tracking for days, items arriving days and even over a week late. I've read your posts. I have a buyer that bought an item on Nov 26. I mailed it out Nov 27. Without contacting me, they left negative feed...

User avatar by Adventurer
  • 1712 Views
  • 8 replies
  • 3 helpful

Buyers are using the pandemic to rip off sellers

Man am I frustrated with eBay. eBay just gave a customer a full refund because the post office is so behind. Yet I have 2 items that I purchased on December 1 and have opened cases against those sellers myself, yet they have been extended TWICE! Yet ...

AVOID SpeedPAK / Orange Connex Shipping

I will ask ebay vendors if they are using SpeedPAK, and if they are I will instruct for China EMS or similar shipper not OCL SpeedPAK or no purchase. Until there is customer service and tracking available in Canada its a no go for me.So unprofessiona...

Dispute for non delivered Item.

Buyer started a dispute for a item that went delivered. Buyer bought a pair of Varsity Dunks as a Christmas gift for his daughter. As always I use the Paypal dress and provide the buyer with a trackingcode and link. After 3 weeks the day before Chris...

What happens if I deny a return request

The buyer has been acting like a spoiled brat since day 1 he left me a negative comment for not shipping the package on time before even receiving the item. The item was purchased on 17th and I shipped the item on the 18th however for some reason the...

USPS Delayed Deliveries and eBay Chargeback

Anyone that uses USPS for shipping knows how terrible the service has been during the holiday rush season. I had a buyer issue a non-receipt case after 2 weeks. The item still was not delivered and USPS shows no additional tracking since since Decemb...

User avatar by Not applicable
  • 138 Views
  • 0 replies
  • 0 helpful

It's finally happening to me (INR + USPS)

This is mostly just a sad rant because I know it's out of my control now & I'm not mad at the USPS as I know they're trying their best. Dropped off 8 packages on the 6th, none of them but one scanned in as accepted and still are sitting at the Awaiti...

Ebay is horrible for sellers

As everyone knows that during the holiday shipping is taking a long time. I sold an item and the guy opened up a claim to find out where it was. during the open claim he received the item was happy and left positive feedback. eBay still closed the cl...

Resolved! Buyer not responding to Return Request

Hey there guys, I hope everyone is enjoying their holidays. I'm in a bit of a first-time predicament. About a month ago, I sold a sealed product of trading cards and the buyer opened up a return request, stating that it does not seem "authentic."In t...

Tracking History Updates

While I Am Uploading Tracking Number Manually, I Don't See & It Doesn't Show Tracking History, It Updates Only When The Item Is Delivered.While Checking Tracking Number Online On Google/USPS Website, It Shows The Product Is On Transit.

Resolved! Buyers wanting refunds and opening cases due to postal delays/eBay not updating shipping

Hi, I’ve never had this problem before. I’ve got one buyer who’s accused me of never shipping the item (eBay tracking said pre transit, Usps says in transit, I shipped the item priority same day it was ordered) and the buyer wants a refund since it w...

Usps delays costing sellers money

Has anyone else been loosing money due to usps being so far behind or not scanning package when delivered I have had to refund buyers due to inr cases because there package is setting in a truck somewhere with nobody to drive it or the carriers not s...

User avatar by Adventurer
  • 1286 Views
  • 26 replies
  • 6 helpful
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