Shipping

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Vacation hold notice

Hi Everyone,I'm a new seller to eBay, after over a decade as a buyer, but I do not own a eBay store. I am about to go on vacation, and would rather not end my listings and have to redo them later. How do you put the "seller is away" notification acro...

No shipping updates since 12/7 suppose to arrive 12/11

I sold a locked Nokia smartphone on eBay. It left my house and got stuck in Brooklyn since 12/7th. I believe the buyer wants a refund due to the delay. I understand USPS is experiencing problems at the moment. Can I open a claim and then refund buyer...

eBay customer service

For the very first time I now needed ebay to step in on a case against a chinese seller. Communication with ebay went smoothly from the beginning, but all of a sudden someone decided that they could not help me because I hadn’t opened the case within...

USPS gridlocked as historic crush of of holiday packages sparks delays

Washington Post

USPS is Hurting Me

I am a small-time seller. Thank God this is not my primary source of income. In past years it was easier to sell in that you could send anything reasonably to auction and let the buyers figure out what it is worth. Regardless, I have sent over 130ish...

Refunded Buyer But Now Wants To Buy Item

It took 17 days for my item to reach my buyer thanks to the USPS holiday slow down. On the 15th day I refunded the buyer for the purchase price and shipping costs. Today being the 17th day the item was delivered and the buyer wants the item. How do I...

USPS Grand Rapids Dist Ctr

Package has been stuck there since end of November, anyone elses?

Item shipped out working, arrived damaged. Buyer has requested return.

I’ve recently been requested a return from a buyer who received an item damaged with proof and info. Though when I shipped out my item it didn’t have any sort of issues that weren’t stated in the description, and I have video of the item working as d...

Customer Refund

I am so upset a customer claims item is missing. And it was used. I never once used it or even put water into the humidifier. See the pictures in my post. Each piece is still in plastic. I don't have the money for refund. I shipped it myself and it e...

EBAY PURPOSEFULLY CHAGES CUSTOEMR RETURN REASON

I have 100% proof EBAY EMPLOYEES change the customer reasons for returns. My customer started a return saying he bought something else changed his mind. He started a return with the reason CLEARLY STATING: CHANGED MIND. When ebay refunded item the cl...

Help make sense of this please.......

I just bought an item and was checking out the tracking info I received and idk maybe Im crazy but it makes no sense. Can someone help me figure out whats going on?Here is the tracking info I received:Dec 16, 2020, 9:09amTracking number provided Dec ...

Im a seller/ Buyer starts return / no return is mailed /buyer refunded by ebay

I tried to post this before and people seemed confused...please tell me who to contact to resolve this$30 item was mailed to customer Nov 21.Nov 27: customer "changes mind" starts a return...no biggie so farDec 2nd: customer prints ebay generated pos...

how long before I lose buyer protection?

is it 30 days for an item not received?

Any Way To Get All Of My Shipping Options To Show, Especially UPS 3 Day?

On multiple products I'm offering: UPS Ground which won't arrive by Christmas - Shows On Listings UPS 3 Day which would arrive by Christmas but is NOT showing up on my listings UPS Overnight which is faster than most people need right now and expensi...

FREE STUFF on EBAY

OMG ebay stop refunding my customers and letting them get the package. ITS THE POST OFFICE not the sellers. EBAY STOP GRANTING REFUNDS. POST OFFICE CLEARLY SAYS ON NEWS AND MORE ITS THIER FAULT. I cant ship items give refunds and survive.