Seller News: December 2025
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Forum Posts
Holiday Shipping Dates
We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...
USPS Ground Advantage routing!
I am hoping this is just an exception. But, just had to share! I live in a medium size city. Received an order last week to mail a small parcel to an address in our city. Not only to the same city but to the same zip code, so all mail come from the s...
Some how I now have a ton of shipping policies...that I don't want
TIA. How do I get rid of them? Now when I go to list in the app. when I add the weight and dimensions of my items when I click shipping options instead of all the services being listed i now have a ton of polices to choice from and i cant figure out ...
No update about my item once it reaches Global shipping center
Dear Ebay, once I purchased the item under global shipping, I was getting the tracking updates from UPS and Global tracking number till my item reached the Global shipping center Erlanger, KY but as soon as it shows my item delivered at this location...
Resolved! Trying to add UPS international shipping to a listing (where's the option?)
Experts, As per the title, I need to add a conventional international shipping service to a listing. I am "opted in" to eIS. When I go to the "create listing" page this is all I see under international shipping:I've followed the paths under the "Lear...
NOT SOLVED FedEx shipping cost adjustments
devon@ebay kyle@ebay More thievery by Fedex, NOT SOLVED. This was not a "one week invoicing error". This is an ongoing, deliberate effort by Fedex being allowed by Ebay. You guys have stuck me 8 times now, the worst case being $65 overcharge. It woul...
Damage claims from shippers
I am a seller and rarely have sold items damaged during shipping. I have had a few though over the past 9 years. Despite good packaging and even marked "fragile", "glass" etc. it seems they get handled very roughly. The latest, was packed well, marke...
Why did my Priority Mail package going from MA to CT went through San Diego, CA?
One my recent Priority Mail packages took an odd trip cross-country. Going from Massachusetts to my buyer in Connecticut should have been super-quick like one day.But this was the tracking... Sat, Feb 102:09pmDelivered, In/At MailboxNORTH HAVEN, CT 0...
sold item
I sent the item without ebay label and sent usps with tracking number
Shipping label voided, haven't heard anything from FedEx.
I had to void a shipping label within 30 minutes of it's issue. It's been about 3 weeks but I've heard nothing from eBay or FedEx (the shipping label was with FedEx). Do I contact eBay, FedEx or both?
Dropped off Package inside USPS, No Scan
I dropped off my package in their blue box inside USPS 24 hours ago, but there still isn't a scan. eBay is reminding me to ship my item, but I already dropped it off at the Post Office. How long does USPS usually take to scan packages? I called them ...
CANCEL A SHIPPING LABEL?
How do I cancel a printed shipping label and create a new one? I created the label with a very incorrect weight, but caught it before I mailed the package. Now I need a new label.
Thinking about dropping USPS. Too many delays!
I'm considering dropping USPS altogether. When I see tracking for several of my packages go back and forth between locations and to places they have no business going to before arriving very late to the destination I can't help but think they don't h...
eBay International Shipping Forces Buyers to Do Full Returns in Cases of Orders with Missing Parts
After having spoken with eBay Customer Service half a dozen times over the last 8 days about a digital recorder that arrived without a memory card (i.e., a missing part) with assurances of a partial refund, I received an email from eIS stating this: ...
Resolved! I need some help with shipping
Hello, I'm a seller from Greece and I have experience with selling items abroad but not on eBay. I'm using DHL as a shipping company and have been for a while now. I'm having trouble making the estimated shipping costs work. For now I just set a fixe...
"This shipping label can't be cancelled"
Why am I getting the above message when I am trying to cancel a label? It has happened several times now and I'm losing my patience. I go to print out an Ebay shipping label and it will NOT print out.Sometimes it won't print out several times, althou...
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