Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Ebay Shipping Service

I've been using ebay shipping for some time. Shipping one card using ebay standard envelope is .69 cents, but today I went to shipping and it wants to use USPS Ground Advantage at $4.26. Nothing has changed. Can anyone explain this?

Trying to switch my listing to FLAT RATE from CALCULATED. But how?

I am trying to change one of my Listings from CALCULATED to FLAT RATE.However, eBay changed the format (just today I think) and now I don't see that option anymore...Basically all I see is a section that wants me to give my Listing a special "Rule" (...

Thermal Label Printer that works DIRECTLY from Ebay?

I have decided to get a thermal label printer, but the first 2 I purchased required me to print the label as a PDF, save it, then open the printer app, pull in the PDF file and print. Are there any brands of thermal label printers that will simply le...

Question on Mail Intercept

Today, I called USPS over an issue that arose New Years Eve. The buyer insisted the package was lost in transit because it was supposed to have arrived that day and had not and requested refund although did not open a request. Got a little insistent ...

2 weeks and item still hasn’t reached the international hub

Can someone please guide/assist me? I live in Maryland and ordered a package from the UK on 12/18/24. The estimated date of delivery was today, 1/3/25. As of now, the package hasn’t even reached the hub. Should I assume the package will take a long t...

Resolved! Why does eBay frequently miscalculates shipping for me

Can someone provide insight on why eBay's calculated shipping is frequently wrong for me as of late? Usually it's only by 30-40 cents against me, but the most recent item was almost $4 off (https://www.ebay.com/itm/176743064039). This is frustrating ...

Buyer wants invoice for combined order before paying

The buyer bid on multiple items and won. The buyer wanted an invoice showing the combined shipping for multiple items before paying. Makes sense. This used to be easy, but now I can't see the buyers zip code until after he pays. I called ebay and CS ...

discount rate

I read on here that someone suggested turning off the discount ratewhat is this discounted rate all aboutI looked at one of my listings and went through like I was going to revise itand didnt see anything about discount ratecould someone please tell ...

eBay Needs to Allow Us to Fix the Amount Charged for Shipping

Sometimes, people order items shipped to places that we say we don't ship to, and we need to get more shipping out of the buyer to ship the item. There is no way to send an invoice after the buyer has paid, and now, eBay doesn't even allow us to send...

Resolved! question about multiple items for shipping

So i have an item, that there is 3 available. and what if the buyer buys 3 (all), would eBay charge the buyer for me to purchase 3 shipping labels? does that make sense what I'm asking?

Charged Twice for the same shipping label. How do I get my money back?

Ebay changed the layout of my shipping label page 2 days ago. I have had issues ever since but just now I was charged 2 times for the same label. It is showing the charge 2x for the same label with same tracking number. I canceled the first label bec...

Im so frustrated dealing with the USPS

on 12/16/24 I sent out a package I then get an email stating demisions were inaccurated and got charged 1.50$ I have to admit that I was a bit off but not by that muchthe real problem was I got hit again with a 9.75 charge stating the service on labe...

Resolved! Missing Shipment USPS

I apologize in advance, as I'm sure this has been covered extensively. I'm a fairly new seller, and I couldn't figure out where to search for a topic. I have a missing shipment. It has not tracked since Dec 21. It was a Christmas present, and my cust...

When need to have a USPS revolt!

I dropped off a big box last Friday (December 2024) at the counter at USPS for prepaid label items because there was a line out the door and only two people working (as usual). It is now Tuesday and it has not even been checked in by USPS. The worker...