Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Is it safe to ship to this address?

User registered in Chile, two different names on a shipping addressee and a payer.Google states that address is a Mail Hub in Miami 7969 NW 2nd StFl 33126.There is no PO Box in the address, but zip has four digits (I think it can be PO Box #).There i...

Buyer pays one shipping for 4 items.

I just sold 4x Pokemon Elite Trainer Boxes and with the shipping fee was based on the location but around $7.00. The buyer only paid that amount even though 4x of them were purchased. What should I do?

Missing refund

I was told a refund was made a week ago but it never came

Big question: When you create a shipping label can you cancel and recreate?

This isn’t my first rodeo, but its definitely the first time I’ve had to think about this. I weighed my package and was about to print the label and send it out at the post office, but once I hit “finish and create label”, it defaulted back to “8 oz”...

Tracking

TrackingHow to check my tracking updates.?

International shipping

So I just sold my watch but the buyer is in Australia and he hasn’t paid yet though. My question is I only charged $15 because I planned on shipping priority within us. Does it automatically charge them extra for international? Or do I cancel if it’s...

Buyer filled a claim for item non-delivered but the tracking shows delivered.

Hi, I got this situation few times now and it just happened one more time today. I always ship my items over 100 $ with tracking (shipping cost in Canada are really more expensive than USA so it's hard to offer this on lower value item). So for this ...

Insured for $250 worth Item sold?

Hello:I sold one item which was sold a bit more than $250. The parcel goes to across the country and I will definitely pack it very securely by using a protected box. Beside this, my concern is whether I should send it 'Priority mail with Insured' fr...

USPS AUTOMATICALLY OVERCHARGING FOR SHIPPING LABELS. Any one else experiencing this? FEB 2021

USPS, within the past month, has begun overcharging our labels and falsely weighing items. We've received roughly $100+ in overcharges for items which we have been shipping for years without issues. Has anyone else experience this? We have no way to ...

Resolved! Help - Carrier Pickup Took a Snow Day Can I Drop Off in Lobby?

Hi, I have 3 packages to ship, weighing about a pound or two each. My area received an unprecedented foot of snow today and USPS took a day off so my scheduled pickup was not fulfilled. My question is can I go to my post office after hours and drop o...

Need help with Flat Rate for Shipping

How do I change my flat rate shipping cost? I don't know if I'm missing it, but any help would be appreciated.

How to get a return label with an accurate postage rate

I paid $19.15 that was "postage due" for an item that I had already paid the listed shipping fee for, ($4.45). Further, the item was defective. Of course I've filed a return request, (message I sent is below), however, the reason the item came postag...

Domestic airmail for USPS first class mail to end in the U.S.?

So DeJoy, the USPS Postmaster General wants to change how domestic first class mail is handled. Part of it is how local mail is handled which I don't think will affect sellers much, but the part about all first class mail sent by ground only might af...

Notice Left (No Authorized Recipient Available)

I shipped out to a buyer an item valued at $600+. The item was supposed to get delivered yesterday and was attempted but never succeeded because I added a signature to the package and usps claims No Authorized Recipient Available. I sent a message to...

Additional $34 for "eBay Delivery Services Shipping Label Fee"

Hi,Thanks in advance for your help. Don't at all understand why eBay charged me an additional $34 when I paid and printed the label from Pirate Ship using their Simple Export Rate. I added the tracking number to the item after printing the Pirate Shi...