Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

UPS drivers are now authorized to scan delivered at the UPS processing center.

Here's a new twist. I received a couple of packages this past week via UPS and noticed all were scanned DELIVERED at the UPS processing Center in Maumee OH and not my address. The packages ended up arriving several hours later at my house showing no ...

Ebay insincerity ... won't remove negative FB for delay

What is the value of eBay protection? Zero. The announced seller protections cover negative feed back only if the case devolved into an item not received case that was not resolved by the seller and when the item was subsequently delivered. So if I d...

Excessive postage charge

Dear Sir, I shipped a package to Quam, Nov 12, 2020, tracking number: 9405 5082 0549 7560 3523 31. I used a Large Flat Rate for $18 14. Contents, 6 dinner plates. This was the best shipping rate as the Large Priority box cost $45 31. I did not need a...

Do I need to use ebays return label?(buyer)

I'm returning an item that cost $38 with free shipping. The return label estimate is ~$50. I can Click-N-Ship for $17.I'd clearly rather get some money back. Why is the estimate so high?

Envio de Laredo a México

Estafeta nada mas manda correos inútiles, no te ayudan. Tenemos problemas porque dicen que mi compra esta retenida pero no se puede completar. No envía a todos los estados de la república y siguen sin ayudar.

Global Shipping Program bypasses shipping rate tables‽

I have a shipping rate table set up to cover more expensive delivery regions (eastern seaboard) but this was not honored when someone used the Global Shipping Program on one of my listings. GSP has you ship to Kentucky and the rate table absolutely a...

Damaged during shipping

Good afternoon, I am a new seller on eBay and have recently shipped a Dutch oven that was new when I shipped it out but the buyer sent me a few pictures this morning and there were now a few small chips in the enamel lid. My account states that I do ...

Bologna Returns and Shipping Cost

As I am sure anyone who has sold on ebay lately knows, people abuse the return process. They use things and send them back. Open sealed packages and send them back. Leave out parts and send them back. Stealing accessories, instructions, AC Adapters. ...

miss delivered the package

I paid $20.96 for an item on eBay. I never received it, despite the fact that tracking was shown as delivered.I filed a USPS claim and this was their response:"We are in receipt of your complaint regarding your missing package. However, after a thoro...

Why does Ebay give international sellers delivery times past 60 days

I have wondered why eBay gives international sellers the option to have estimated delivery time frames of 90 days. You can no longer leave feedback for these purchases either.

Resolved! USPS Claims

Has anyone filed a USPS claim recently. I have found no links on their site for filing a claim. They are only offering info on filing a claim. No forms anywhere! Thanks

Good news – your buyer's item arrived!

Shipping status shows the item was delivered Hi Seller Name, An update to shipping status shows the item has arrived. If that's not the case, the buyer has 24 hours to ask us to step in and help. If we don't hear back from the buyer, this request wil...

Can anyone explain these ridiculous estimated delivery dates?

I`m a Top Rated Seller experiencing the same shipping woes as any other seller that uses the USPS. Last week, Ebay for business suggested bumping handling times up to help compensate for shipping lag due to the USPS backlog. So I took their advice an...

Return/Refund request after 90 days!

Hi all, after selling on Ebay for a while, I come across this buyer who started a return after 90 days of purchase! She shipped out despite my message to her that Ebay and my return policy is 30 days. Anyhow, she shipped out and item returned looked ...

I Need An Explanation Please

I should know what my dashboard means, but I just don't get it. My tracking uploaded on time and validated is 100% and my late shipment reports say 74 weren't shipped on time. How did I get 74 that are being reported as not shipped on time? Are those...