Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Seller won't refund shipping

On ebay rarely for the past decade or so; used to be an active seller. Bought a heavy item (shipping was more than the purchase price), which arrived damaged. Figured i could live with that, but I had it looked at, discovered another major defect not...

Air bubble machine to make bubble wrap / air cushions - Anyone uses one?

I am looking to cut some costs and also use less plastics/ packing material so I am looking to buy a machine that makes air cushions. Since the air cushions have only air it would reduce plastic consumption a lot.Most of the smaller machines I have s...

Resolved! muppet printed his own shipping lable and sent me a photo???

I bought a woodwork router.It camePlugged it in to test and see if it runs right.It comes on when you press the red button, but it will not stay on.This model has no apparent safety catch I have not engaged being so basic and the button is too far aw...

Knowing If You Have Insurance or Not

Hi, most experienced sellers know this, but others like me are discovering things on the fly. In my case, I knew with USPS Parcel Select that you did not have insurance automatically. Later, I learned that USPS Media Mail does have insurance automati...

FYI eBay Sellers: eBay is retiring the "Handling Time Option" for Guaranteed Delivery!

FYI eBay Sellers: eBay is retiring the "Handling Time Option" for Guaranteed Delivery! According to the FAQ section this NEW Estimated Delivery Dates page.That page can be found here at this link.https://pages.ebay.com/seller-center/shipping/estimate...

Dropship

is it legal to dropship within Ebay.

Returned for insufficient address

Just got an email from a buyer saying shoes are being returned to me and giving me the apartment number that was left off of the order. I offer free shipping, but I paid $17 to ship USPS Priority. I'm not likely going to eat the entire $17 to re-ship...

Resolved! Scammed on my Item!!! What do I do????

I recently purchased an item on ebay but it was never shipped to my home. The seller posted a tracking number to a completely different address, on a different street, without my name on the package. Neither my paypal, nor my ebay account had this bo...

Abusive Seller

A return has been issued/approved for a defective item but the REFUND AMOUNT DOES NOT INCLUDE THE $19.15 THAT WAS "POSTAGE DUE" WHEN THE ITEM ARRIVED, NOR THE $20.95 I HAD TO PAY TO TO SEND IT BACK WHEN SELLER ISSUED THE WRONG KIND OF RETURN LABEL. W...

Fedex worse than USPS?

Hey guys. I wonder if someone has the same problem with Fedex. I ordered a package from San Francisco (I live in Chicago). The package was sent five days ago in San Francisco - after five days the package arrived Gallup in New Mexico, and before it w...

How do I handle returns?

If I sell something and the buyer wants to return it, how do I handle that? Who pays and how much?

What is this? Can anyone explain?

Got a message from a buyer that she hasn't received a package.Delivered Jan 25th, then the status changed to "return to Sender"What is going on?

Incorrect shipping charge on eBay invoice

In reviewing my invoices from eBay I found one that has the wrong shipping charge. I find no way to dispute the charge. I find no way to go back and confirm the amount that the buyer paid for shipping. Very frustrating. Any advice? Thank you.

How to send a return label to buyer, case closed.

Hi, A return request was made Feb 14th, I truly did not see the messages for it, I did not get any notifications (where the bell is on the top right of ebay's website). I got no messages from the buyer. The first day he could open a case, he did, and...

USPS Shipping Delays?

Wow, my shipments have been increasingly delayed in the past month. Items disappear into the "bermuda triangle" with tracking details at a complete stall. Usually the tracking details show the item was scanned and received, but then just sits there d...