Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

eBay Secure Envelope for Trading Cards Available for other items like Postal Products

When will this option be available for other items sold on eBay? There is a huge market on eBay for First Day Covers, stamps and other small postal products. Because no buyer will pay the 4oz shipping cost for a label on these items that are sold for...

Package Missing Since December 8th

Hi all - I have had issues since December 8th when the USPS went to hell. On December 23, I opened a case regarding a Priority Mail package I mailed out from Maryland to Brooklyn, NY. I have heard nothing from USPS’s investigator as to the missing bo...

Didn't get the refund

Dear sir, My case No. 5256360221The case closed with full refund but I didn't get any thing. I bought the item with a coupon with 24 dollars you give me. So I didn't get the refund or the coupon.

Error; Tracking won't import

I use Shipstation to purchase my shipping. The tracking numbers are not all transferring to ebay currently - Shipstation error says that tracking currently exists for another seller or another buyer. I've gone to eBay to apply it manually. I don't ge...

How to ship from South Korea?

Dear Community, I am located in South Korea and want to sell my items in ebay. Can someone please help to write shipping prices in the listing for international shipping. I am thinking to use Korea Post which has different prices for each country. Fo...

Availability of regional rate b shipping with USPS

I am looking for best shipping option on a smaller package. I noted that Ebay has a regional rate A shipping option, but I don't see a regional rate B option in my drop down menu. Does anyone know why this is the case? Thought I would try this medium...

Advice on how to ship expensive sports card

Asking for a relative! My brother recently sold an expensive sports card ( more than 20 K). Buyer has paid and now he is ready to ship. Post office and FedEx both told him they do not insure sports cards or coins. Any advice on how to ship this card ...

Resolved! First-Class Standard Envelope Shipping W/Tracking For Sports Cards

Has a new date been set for this option to be available? I'm waiting to list some cheaper items and curious on a date. Thanks

Issues with labels on eBay (prompts to change correct address)

Got an order from Hong Kong. The address is correct, no need to change anything: all mandatory fields are completed, going via PayPal directly also doesn`t detect any errors in it, the address is legit, etc.However, eBay has a new bug now: once I cli...

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Return product back to seller

I got rotors for my Lexus 250is and they send me wrong ones and know they tell me I need to go threw eBay because they can’t print a ticket and i hope I get

handling dates

how many dates giving the maximum handling date?

Item Hasn't Arrived, USPS Shipping Delays, USPS Insurance Claim

Hello all - I'm looking for some advice from more experienced sellers. I had a package that was shipped to Philadelphia back on Dec 9, and buyer says the item never arrived (and filed as such via ebay on Dec 30). I had already initiated a missing pac...

Global shipping refund

I bought a baseball jersey. A couple of weeks after the item was supposely send, the seller issued me a full refund saying that he shipped the wrong item (have not received it yet...). He told me that I could keep the wrong jersey. Meanwhile I paid 2...

Buyer wants refund, but item is enroute

I mailed a package to a buyer Dec. 4, 2020, the day after ebay purchase. The items was scanned by USPS, but has not been scanned since Des Moines Dec. 19. The buy today, Jan. 4 is requesting a refund, even though the tracking info says it is enroute....

Scammed, return sent back to me.

I sent a customer a package UPS on 12/18. They got it on 12/24 and opened a return on the 12/24 saying box was crushed and item inside was damaged and missing most of the pieces. I got the return back and they sent me the item in the same box I sent ...