Seller News: June 2025
Keep your sales momentum strong this summer with our latest updates.
Keep your sales momentum strong this summer with our latest updates.
Connect with eBay sellers in your city.
Seller Center has answers you can trust for all your selling questions.
Click the image above for the latest Announcements from eBay.
Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...
Normally, it takes 5-7 days from door to door by USPS First Class, but it`s been over a week after a package was put on a plane to the UK, and no record since.Wondering if it is because of a new mutation of China virus and planes have new restriction...
That is my situation over in my selling account. Buyer filed an INR on Dec. 18 after his package dropped off tracking after Dec. 13. I replied to the case on 12/18 with apologies and also uploaded the tracking number to the case. Ebay message stated ...
I have a buyer that would like me to cancel two items on a multiple item purchase after they have paid. I don't see a way to cancel single items from a completed order. On single item purchases, there is a tab down to cancel orders but not on multipl...
Why does the buyer have 2 pay to return misrepresented item to seller?
Recently I sold an item that was approximately 10 lbs and had 14x14x4 dimensions which I wanted to ship through USPS Priority Mail from Seattle to Tennessee. Both Priority Mail and USPS Ground were $45 to ship! Yet FedEx and UPS were both around $15 ...
can someone help me understand why I have to refund the shipping to a buyer? That money is used to ship the item. She decided the purse wasn't what she thought, so she is returning. I have to pay for the return label and refund her the shipping money...
Jig Saw Puzzles are not considered Media Mail and the whole problem would be solved if ebay did not show it as a choice, They do it with other items.
I took a couple of packages today with special services and it was very quiet. What a contrast to Saturday when I also had to mail something and the place was mobbed. Not much social distancing either. Today I remarked upon this to a staffer who said...
Buyer requested a return saying the item was defective. No problem. But when I received the item back, it was not in the original box, which had form-fitting styrofoam. They used a box that was too small, and the bubble wrap did absolutely nothing. T...
Not getting credit for multi-part orders when combined into one package
I have two packages that have been shipped to buyers over 3 weeks ago. One of them updated that it's in the area last week, the other hasn't updated since December 3rd (from their nearest major city). I Just got my first refund request. I explained t...
I'm sure you all are aware of the unprecedented delays with the post office. One of my packages is late, of course, and my customer opened an Item Not Delivered case. I messaged them to tell them whats going on, they were very understanding about it ...
I sold item on 11/27/20 and shipped using eBay labels (Priority Mail) to buyers address on file.All seemed fine until 12/3/20 . Here is USPS tracking12/3/20 3:49am "Arrived at Post Office" New York NY 1002212/3/20 7:10am "Out for Delivery" New York N...
I have a customer that made offers on multiple items. I want to check the cost of the combined package. In the past, I could select "print shipping label". There was a highlighted warning that the customer had not yet paid, but you could continue to ...
I had to laugh about the recent debate concerning the election and the USPS. Fact is the Postal Service has been on the decline for the last decade with service degrading year after year regardless to who is occupying the White House or event requiri...
Welcome to the Shipping board! Here you can discuss all things shipping with other members.
For news and more see:Shipping related questions? Start here:
User | Helpful Count |
---|---|
273 | |
76 | |
74 | |
72 | |
64 |