Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

I want to make sure I have excluded all international shipping except the EBAY program

Here is a screenshot of my current selections. Please assure me I will not vulnerable to shipping with the other international shipping program that is not covered through EBAY hub? I have no international sales, but if I should receive any, I just w...

Resolved! Still waiting for tracked PKG to leave Houston

3/12/2025 PKG arrived at facility in N Houston, 5 days later it's still not moving...I'm the buyer, can't imagine how the seller feels, it's been over a month. What's the next step for me to do ??

Resolved! How does ebay decide on a calculated shipping price in my listing?

When I have the buyer pay shipping I always use the shipping calculator and check off the "Ebay rates" to see what it would be. I most often use USPS Ground Advantage and the calculator gives me the range for New York, Chicago, LA. Then when I list t...

Help with a FED EX shipping to avoid the dreaded email saying you owe 100.00 more for shipping an it

Hello. I have just recently sold 2 items that were large and fragile. I chose FED EX in the listing because, GA was VERY expensive. When I went to purchase the label, it did show a retail price of 80ish dollars, with a 50ish dollar discount from EBAY...

Can QR printed label at PO be voided if not used?

@wastingtime101 Seller @asru615 had post office print an ebay label from a QR code, but did not use it as it was not correct. PO clerk said she void it. Now it can't be voided on ebay, which I assume was because it was considered accepted when printe...

Buyer file a claim for not receiving item, months later - buyer message me saying item is defective

Hi all,About two months ago I sold an item on ebay for about $700. I bought and ship label via eBay. Gave the buyer the tracking and USPS showed the item was still in transit after 20+ days. (link still showing in transit til today) I didn't buy insu...

Different Estimated Delivery Times Showing on Listing and Checkout Page

Hello, Today I noticed my listings are showing different Estimated Delivery Times on Listings and Checkout Page. It's a huge difference which I'm afraid is affecting my sales. When buyers are checking my listings it shows a very late delivery time bu...

Out of date shipping rules

I have too many shipping rules created over time. Some are out of date ( parcel post, first class), no longer used, and they have zero items listed associated with them. I would like to eliminate these and clean up my shipping rules, but have not fou...

Resolved! Package not found

I ordered an item last week and it says it would be delivered via USPS, got the delivered message--no package upon checking immediately. Called the post office, they said that it was delivered to a different adress other than mine listed on profile. ...

Bought 2 pairs of eyeglasses frame last Sep, just recently found they're not received

I purchased two pairs of eyeglass frames in September, but I recently discovered they haven't arrived. Upon checking with USPS, I found that the packages haven't been shipped. However, the eBay order status indicates they've been delivered. Given tha...

Why is ebay placing some of my orders to ship Saturday???

I have 2 days handling and usually anything sold on Thursday is not due to be shipped until the following Monday, but I just went to do a label for tomorrow on an order I got today and it says due out Sat 26th!!! I often ship early and sometimes even...

The BIG question, to use FRAGILE stickers or not!

Tips on whether or not to use FRAGILE stickers. I have heard both ways; 1. That you should to help protect the item, and 2. That it only call for it to be thrown around and draws attention to it to be mistreated. Witch do you recommend, with or witho...

Resolved! EIS Shipping

Hi I have an offer on a book and the offer says ship to Canada. How do I find out if it will be going through the EIS without accepting and printing a label? I'm worried that any profit will be eaten up by international shipping if it doesn't go thro...

Tracking says "Tendered to Returns Agent"

I sold an item on April 14 and purchased a USPS Ground Advantage label from eBay. I dropped off the package the next day where it was accepted and I see later made it to the distribution center. The next morning (April 16), the tracking was updated t...

Resolved! Anyone using a new shipping service called Sendle?

Just got an email from Easy Ship about a new service called Sendle. Wondering if anyone used them or had positive/negative things to say about the service?