Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Refunded some shipping costs

I refunded part of shipping costs to a buyer on PayPal, will eBay adjust my fees?

lost in the mail

Hello. It appears that an item was lost in transit just before it reached me. I have been waiting a long time and decided to track it. I opened a claim and have communicated with the seller who is sending another that will take a long time. The selle...

EBay is Awesome! Thank so much!!

Thank so information! Fast response! Name Reginald Conner! Just have nice too say ! Hard work! Really EBay “ Y’all Only Have Two Hands One Mind “

Resolved! Attepting to open an item not as described dispute

But all I ever get is the oops, that page is not working. How can I file a dispute without the resolution center?

UPS lost package unable to file a claim because label printed through eBay shipping account ideas?

I used eBay to pay for a label to ship via UPS, and the cost of the shipments charged to my eBay invoice 2/18/2021.UPS lost the package, and I am unable to open a claim with UPS because the label was a posted against eBay's UPS account not mine.When ...

Charged for shipping

I purchased an item from a seller that posted o shipping cost. First off it arrived five days late and when USPS delivered it they said I owed an additional $14.05 for shipping. I paid it after discussion with USPS and they told me they could send it...

Shipping

Item shows delivered, yet buyer says they never received it. What to do.

Resolved! overseas return

I live in the U.S. I bought a camera lens from a seller in the Ukraine who had several for sale. While the lens is in great shape, I received a lens with the wrong lens mount. I think it was an honest mistake by seller because there is a subtle label...

Shipping cost.

Hi. I have a question that's been on my mind lately. Say I sell an item. The buyer pays and I go to print the label. As you all know usually at the top of the list of shipping options there's USPS Priority Mail. It's says that you can ship up to 70 l...

Refund

I received an item with several damages the seller says that I need to return the item however they don’t send the shipping label how can I proceed right now since the end date it’s March 4 2021

Payment for postage as a seller

Currently postage is paid for thru my Paypal account when I print labels. This worked fine until e-bay chose to manage payments and send funds directly to the bank. I have not been able to find a way to change the way I pay for postage (labels). How ...

shipping charges

where does shipping chargers get deducted from

Shipping address change after label was printed

A buyer contacted me regarding a change of address on his purchase after I printed the shipping label. He corrected his address through his account, but the item still shows the old address. How do I get his new address without the sale being cancell...

I want to cancel my order.

my order no is 14-06508-67127.I did not receive item. and I can't contact this seller. and I can't find delivery status. so I want to cancel this order.

USPS Adjustment: Got Hit With One This Morning, Bogus #'s.

And so... I wake up this morning to an email from eBay saying that they are charging my account for underpaying USPS postage on a package I shipped a while back: Hi Charles,The US Postal Service has let us know that some of your recent shipping label...