Shipping

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Missent Package

I sold an item on December 3rd and shipped it out the next day. The buyer had bought this item for a Christmas gift. On December 9th, I saw that the package was moving slowly and I went ahead and messaged the buyer explaining that packages were shipp...

Is there a FEDEX delay?

I bought a hand warmer (our hands in the warehouse are too cold to package items quickly and efficiently) from a seller who is in Anaheim, about 25 miles away from me on Monday at noon. Should've gotten to me already. Fedex tracking only shows postag...

Seller advice: Activate your "Schedule Time Away" settings now.

The title is everything. Turn on your "Schedule Time Away" settings now. It will feel terrible to do, as you consider lost sales during this prime sales season, but you'll be saving yourself tremendous headaches and very likely a net loss of revenue ...

USPS is unwittingly the Grinch who stole Christmas

I'm sure the woes of the USPS are known to most by now, but if you haven't heard, all you need to read is the banner on the USPS site that reads in red, "ALERT: USPS IS EXPERIENCING UNPRECEDENTED VOLUME INCREASES AND LIMITED EMPLOYEE AVAILABILITY DUE...

USPS Pre Shipment for 15 days

Dropped some things off on the post office counter on 12/2. It is now 12/18 and all items still have not had the initial scan. One of which was an $800 item. Customers are **bleep** and worried I’m about to get royally screwed. Any ideas? Talked to t...

eBay Backs Sellers with New Changes to the Shipping Delay Notice

Just updated by eBay! Looks like something positive going forward. Some protection for NOW. Not sure if you are still ***bleeped*** for prior shipments? Helping buyers understand shipping delays and what you need to do UPDATE as of Wednesday, Dec. 16...

SO I CAN'T USE EBAY SHIPPING SUPPLIES FOR FIRST CLASS MAIL?????

So after many years and many packages sent to local Post Office without interruption of any kind, just the other day, (dec2020) a Postal worker tells me that unless I pay for PRIORITY MAIL postage , I cannot use Ebay's branded shipping supplies ie: p...

USPS Package Research Case Opened then Closed?

Shipped an item USPS Priority Dec 5th. Tracking shows processed through first facility on December 10th.Nothing after that. I opened a research case on December 15th which shows in the tracking history and I received a confirmation email from the des...

"Ship By" WHAT!!!

All of my listings show 1 day handling time. For the longest time everything I sold said on my seller hub page "ship by" and then the following Friday's date. Even if I sold it on a Friday. Today (Dec 12/18) it says "ship by Jan 8". That's THREE WEEK...

shipped items

any other sellers having trouble explaining items not deleivered??

negative feedback for shipping time that is out of my control due to COVID

I just received negative feedback from a buyer because the item did not get to her within the priority suggested time frame. I mailed out the item via priority within two days. Due to COVID it took longer than it should have. However there is nothing...

A FAIR AND EQUITABLE SOLUTION TO THIS LATE MAIL / DELAYED SHIPPING CRISIS

All users of eBay are experiencing unprecedented delays in shipping. This is all over the news at the moment- there are many semitrailers sitting in limbo because the USPS does not have the staffing to move the mail. In the meantime, eBay (and other ...

Every day this week, a new INR case. Fa La La La La! Aren't the holidays fun?

Seriously, eBay, you know a buyer isn't getting a package in 3 days right now, so why show them that? How about not letting them open INR cases until 3 or 4 days past the delivery date? Another great idea would be letting buyer's see the other shippi...

Resolved! eBay is unfair!!!

So I'm trying to wrap my mind around this.I've shipped a refrigerator fan to a buyer in Canada. After a week or so of receiving the package he opened a case that the item is not as described. I've sent his 2 messages asking for a short video and clar...

Hey Ebay, time to step up and protect your sellers with these shipping delays!!

There is going to be a mass exodus of us store owners and power sellers if Ebay doesn't step up to the plate right now and protect their top sellers! I don't want to hear about the official statement "we'll give some extra time if the scan occurred b...