Shipping
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Forum Posts

It's not me It's the Post office

So, like many of you, I have a couple of customers but especially one, where the package is either delayed or missing. So this one customer has been back and forth messaging me about the late package. Tracking shows it's "in transition." The PO even ...

Who will pay custom fees?

Hi all,Last month I bought an item from a seller who lives in France. I don't usually buy from outside the UK but it was the only item of its size in the whole of the EU. So I paid the seller and he ships it 2 days later. NOW , the tracking info show...

How to send buyer a return label for extra item?

I sent a buyer 2 items instead of 1 and they are willing to return the second item. I can't figure out how to send them a return label only, so they can send the extra item back. I am afraid that PayPal will refund the full amount if they file a retu...

User avatar by Adventurer
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APC - A Quick Solution to Getting a Scan at The Post Office?

We all have been there, a line around the Post Office with everyone spaced at 6 feet and just one clerk working! You want to scream! You know if you place your packages in the bin there is a chance that with the crush USPS is under those packages mig...

APC.jpg APC - scan.png

FED EX SHIPPING

Didn't know if anyone else is having difficulty with Fed Ex--I understand shipping is a problem this year with Covid and massive shipping delays--all shippers are experiencing it--I have had one package destroyed by careless handling and now a 2nd on...

How specifically to respond to impatient buyers?

Example scenario (wish it was the only one, but alas): Item ordered Dec. 5 (Saturday), shipped USPS Priority with acceptance scan at post office on Monday, Dec. 7 (despite a three day handling time); last scan in Bellmawr, NJ on Dec. 9. Buyer message...

Shipping or Local Pu

Im not a big youtube star so seems ebays cs doesnt care to talk to us. How the heck if i gave cs like this id be out of business. Question...Once and order is paid for how can i change from ship to local pu. My customer wanted his item as a Christmas...

Satisfied but still wants to be "rewarded"

Yesterday, I received an e-mail from a buyer about an isolated issue. I sent him a lot of figures and once receive them, he sent me a positive rating, and even in the messaging said that they were satisfied. That being said, he did mention that a par...

Never recived my package

I never received my AirPods and then the merchant closed his eBay account. I did report it but since I received 1 AirPods from 1 of the other merchant, I had cancel both dispute by mistake, now, I can't get in touch with eBay to open this dispute bac...

User avatar by Enthusiast
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Mixed up labels

Hi all, I recently mixed up two labels, sending both packages to mismatched destinations. My buyers are interested in an item exchange and not a refund; however, eBay's now telling me they will be automatically refunded within 2 days of the packages'...

Selling and shipping a single coin

I have been told by post office if you want a tracking number, the minimum cost will be around $4.00. I use the smallest padded envelope I can find about 4 x 4 so how can I sell a coin worth $3 and ask $4 shipping and make a profit? I want a tracking...

Will APO orders be scanned delivered by USPS?

This is my first APO sale and tracking has been stuck on available for pickup for 3 days now without attempting delivery. Is this normal? Will it eventually show "delivered" on USPS's website? I need delivery confirmation since its important for PayP...

Resolved! Question About Forwarding With USPS

In the last few days I have noticed several of the packages I sent out are showing a Delivery Exception and are being forwarded to another address. All of these packages are past the EDD provided by eBay. I am thinking my buyers may have decided to f...

Will USPS unwrap Christmas gifts to inspect media mail?

I had a box of gift-wrapped books to ship. I planned to use media mail because the package was large and heavy, and when it got there wasn't important. The contents were all childrens books that qualify for MM. I ended up shipping Priority because I ...

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