Seller News: May 2025
Catch up on the latest updates focusing on trust and optimization.
Catch up on the latest updates focusing on trust and optimization.
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Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...
I sold ebay items on 12/17 and 12/20 that were shipped via USPS. Other than showing the label was printed, both of them have yet to show any further updates via USPS tracking. This is not too surprising as I had been the recipient of 2 USPS packages ...
Hello. I'm a newbie and have only made six sales. When I list my item, I specify USPS Priority Mail large flat rate box. I entered $22.00 for shipping. However, when a buyer pays, ebay shows "buyer selected Priority Mail" and the label is $7.00. That...
It's seems many buyers want this. A few buyers have this weird back/forth with me. They ask about tracking/shipping status and I give it to them along with the direct link to the USPS tracking page for that package and tell them they can either click...
buyers who change there mines or ordered by mistake or didnt fit & give a neg- should not be a opt. on ebay but it is i think buyer should bay all the shipping too and fromand for the low life buyers who buy and send back there broken blowed up parts...
Buyer failed to return an item. I was not required to send a shipping label for "Does not fit..too big" buyers remorse. Guess buyer can't read the measurements with photos. Return request opened on 12/11/20. Buyer had until 12/29/20 to return item. N...
I had a buyer open up a case for an item that she hasn’t revived yet. I shipped it on time with USPS and because of the unprecedented shipping delays due to the pandemic... the item shows no tracking now and may be lost. I have followed up with track...
I sold an item. It was lost in the mail via USPS. I am trying to find out if it is covered under seller protection. However, when I selected "contact me", it took eBay half an hour to call me and when I answered the support representative hung up as ...
I have sold an item with an extended handling time and don't need to ship until Jan. 12. How can I ship it now without eBay's horrible system automatically changing the expected delivery date? I need to ship it USPS as it is a media item.
I sent a package from MI on November 18th I just got a notice that it was delivered to a global shipping facility in Cincinnati Ohio. My buyer is getting very anxious since it has been over a month and it was a Christmas decoration it should have bee...
I shipped the wrong items to two people. I have decided to refund each buyer. I see no option on the item detail page for returns. 1. I don’t accept returns2. I don’t want to refund through paypal (losing the eBay documentation)3.Do I need to have th...
Had closed a deal with a China buyer, however, while I was preparing the courier request to Mainland China, I was prompted to input the recipient identification number (ID or passport) and upload its scanned copy to the courier website. Really tough ...
I have used my own mailing label. I followed the ebay instructions:Go to the return request in Purchase History.Select the shipping carrier from the dropdown list. If you select Other, enter the carrier name.Enter the tracking number.Select Mark as s...
I mailed a MM parcel on 12/10, on on 12/14 got the last scan as it left the local processing center. No indication of any movement since then. I requested tracking updates on the 26th when buyer opened INR case, and no "shaking loose" has happened. I...
What is the procedure for dealing with a return? P.S. I've read what ebay has to say on it, I'd rather hear what experienced sellers have to say.
Decided to slowly add some listings. This is what I am saying about shipping. Will see how it goes. Shipping: US Flat Rate $8. Please note USPS Priority Mail is a shambles right now. I will ship UPS or FedEx. If you need it to go via USPS please let ...
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