Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

How to handle USPS shipping delays this season as seller?

I sold ebay items on 12/17 and 12/20 that were shipped via USPS. Other than showing the label was printed, both of them have yet to show any further updates via USPS tracking. This is not too surprising as I had been the recipient of 2 USPS packages ...

User avatar by Adventurer
  • 312 Views
  • 7 replies
  • 0 helpful

Shoving Tracking status updates up in buyer's faces

It's seems many buyers want this. A few buyers have this weird back/forth with me. They ask about tracking/shipping status and I give it to them along with the direct link to the USPS tracking page for that package and tell them they can either click...

buyers change mines or ordered by mistake or gives a neg- becuse it didnt fit

buyers who change there mines or ordered by mistake or didnt fit & give a neg- should not be a opt. on ebay but it is i think buyer should bay all the shipping too and fromand for the low life buyers who buy and send back there broken blowed up parts...

Item Not Received Case Opened

I had a buyer open up a case for an item that she hasn’t revived yet. I shipped it on time with USPS and because of the unprecedented shipping delays due to the pandemic... the item shows no tracking now and may be lost. I have followed up with track...

Global shipping item not delivered

I sent a package from MI on November 18th I just got a notice that it was delivered to a global shipping facility in Cincinnati Ohio. My buyer is getting very anxious since it has been over a month and it was a Christmas decoration it should have bee...

User avatar by Pathfinder
  • 154 Views
  • 1 replies
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How to refund

I shipped the wrong items to two people. I have decided to refund each buyer. I see no option on the item detail page for returns. 1. I don’t accept returns2. I don’t want to refund through paypal (losing the eBay documentation)3.Do I need to have th...

User avatar by Adventurer
  • 181 Views
  • 4 replies
  • 0 helpful

How do you "apply for" the extra arrival days eBay is allowing?

I mailed a MM parcel on 12/10, on on 12/14 got the last scan as it left the local processing center. No indication of any movement since then. I requested tracking updates on the 26th when buyer opened INR case, and no "shaking loose" has happened. I...

User avatar by Rockstar
  • 153 Views
  • 0 replies
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Resolved! Return

What is the procedure for dealing with a return? P.S. I've read what ebay has to say on it, I'd rather hear what experienced sellers have to say.

Started slowly listing again. What I am saying about shipping

Decided to slowly add some listings. This is what I am saying about shipping. Will see how it goes. Shipping: US Flat Rate $8. Please note USPS Priority Mail is a shambles right now. I will ship UPS or FedEx. If you need it to go via USPS please let ...

User avatar by Guide
  • 151 Views
  • 1 replies
  • 0 helpful
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