Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

As much of the country experiences extreme winter weather, with many areas impacted by snow and ice, we are closely monitoring conditions nationwide and assessing any potential impacts on shipping and delivery. Our primary concern is that you and you...

Corrugated Cardboard Pads

My favorite 9 x 12 corrugated cardboard pads from Paper Mart have been discontinued. Where do you get yours from? No, I do not want to cut them myself. I want to purchase 500-1,000 at a time. I have tried Uline, Box For Less, and Packaging Price. Any...

Resolved! Refund on Restricted Item

I need to refund my Canadian buyer for a little sapphire ring she purchased. It was a $115 purchase, but according to eBay, fine jewelry is a restricted item for Canada. I sent the ring via the suggestion eBay displayed when I was purchasing postage,...

Ebay please fix labels printing wrong and with no ability to change preferences!!!

If this is not fixed soon ill be forced to put my store into vacation mode until you fix it!I am a monthly store paying member and may not be if I'm rendered unable to efficiently work!

can i print a UPS or FedEx freight label with ebay?

Greetings, I am going to sell a 100 pound plus Army metal box. Can I print a UPS or FedEx freight label through ebay? Also, does anyone know if I can simply stick the label on the metal (won't hurt it) or do I need to wrap the box somehow?Thanks for ...

Fraudulent returns

Unbelievable EBay...After researching many post or should I say “ Nightmares “ that you facilitate criminal activities of fraudulent buyers. Just this morning EBay informed me they are siding with a thief who claims thee item I sent was not as descri...

Resolved! Global Shipping package says delivered but customer says it's not

The customer has requested that I check with the postage company about their package. Since it was shipped via GSP, I am not privy to any information about this customer, so I don't think their postal service will be able to help me. I think they pro...

Resolved! Scam? Customer in Kentucky selected International Shipping

I'm in need of advice. I have a buyer in Kentucky that purchased an item from me (I'm in NE), and selected international shipping. I didn't think anything of it when I set up the listing and then received payment, but now I'm worried that this may be...

Resolved! Ebay labels

Why are the labels for USPS printing so big?

return label

GOOD MORNING I NEED A RETURN LABEL SO I CAN RETURN ITEM . BUT YOUR CUSTOMER SERVICE WAS ASKING FOR FOR MANY DIFFERNENT CREDIT CARDS. I DON'T UNDERSTAND WHY??SO I CAN ALSO GET MY REFUND FOR THE ITEM I PURCHASEDI AM VERY DISAPPOINTED THIS WAS MY FIRST ...

Return Shipping label

Hi, anyone knows how to print off a return label a a buyer? I paid the return label at PayPal but couldn't print off the label.

Excluded Shipping Locations

I always exclude everywhere except the US. Why was a buyer from Malta allowed to buy my item? What is the point of created an excluded list?His profile says Malta so it's not like he was hiding it.

Timeframe for INAD Closing?

So on March 1st I got a email from ebay letting me know a buyer wanted to return an item and he marked it as "Doesn't match description or photos" even though he didn't read the listing. I messaged the buyer and explained to him the we were just sell...

Missing International Package - used Ebay's Global Shipping Program

We printed our shipping label over Ebay and used its Global Shipping Program. The package seems to be stuck for a month now in the foreign country. It looks like a refund needs to be processed at this time. What is the procedure for getting a refund ...

Fedex/Ebay shipping scam??

I have attempted to contact Ebay about this issue, but they are apparently no longer helping sellers with in-person calls. Several times in the last year, I have sold and shipped items via FedEx. I have carefully measured and weighed packages, and se...

No contact from seller

Hi I purchased an OPI nail machine costing £94.00 from a seller the machine is no longer working the connecting lead is making a buzzing sound I have contacted her twice regarding this and have received no reply the item has only been used twice and ...