Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Put the wrong address on form

I bought an item through a seller and paid for shipping myself. The seller shipped the item and it was redelivered to them due to an invalid address being put. Now the buyer has messaged me asking me to pay shipping again. My account already says the...

Stardust Dragon card not as described

Hi, so I recently purchased a 1st edition collectors rare stardust dragon card for a pretty penny and the item turns out not to be what it was described..It turns out to be a lesser rare card worth much less.I filed a refund request but that was shot...

Confused. usps insurance option missing, only shipcover available

I rarely insure, usually just do sig confirm. But the other day I had a $73 sale and wanted to confirm. Yes, it was going in a Priority envelope, but I wanted USPS insurance on the item. HOWEVER, USPS was not an option, only shipcover, which I did ch...

Resolved! shipcover just don't pay save the money or use usps . jan 2021

years wasting my money with shipcover ''ship cover '' insurance ... first package lost could no file a claim until 30 days after , so that alone is a lot of room for scamers so i waited 30 days but really 31 days until i could file a claim i was not ...

Shipping Costs

I received a buyers package back because they of their address not being updated. Is there a way to invoice them for the additional shipping to reship the item through ebay?

Anyone else having issues trying to print shipping labels? Freezes up and get spinning wheel

Anyone else having issues trying to print shipping labels? Freezes up and the spinning wheel of death

want to return a printer need return label

have a printer want to return and need a return label

USPS Tracking Not Updating On E-Bay Side?

Anyone else having USPS tracking update difficulty?My tracking numbers only update on usps.com website,not on e-bay sideAlso had a package delivered to a buyer and tracking still not showing delivered on e-bay side?Hope someone has a solution

Buyer returned a box of broken glass for refund

Buyer wanted a return due to " the items do not seem original ", when I got them back there was nothing but a pile of broken glass, ebay says I have 2 days to refund buyer after item is returned what do I do?

Any shipping delays to Canada from the US?

Just wondering if anybody is having shipping issues/delays with packages sent to Canada. I had one stuck who knows where and am afraid to ship another one to Canada until I am sure there is no border/postal issues with Canada.Thank you!

Shipped to buyer but says no secure location?

Can someone help. I don't understand what this means. I have the address the buyer provided.

Tracking Number Barcode Not Showing on Label Preview or Physical Label

Hi! I am selling on Ebay after a long hiatus. I am working on a MacBook and have a Rollo printer. I am accessing and printing through Chrome as I understand it's more compatible with Ebay than Safari. I did initially set my Rollo printer up when I wa...

Resolved! Very late item has been tracked close to destination. HOWEVER INR case on verge of closing any +

The INR case says I must respond by 1/23 tomorrow. Any idea if that means at 12:01 tonight or by end of day tomorrow? I obviously do not want to mess up and have Ebay step in before I refund or it gets delivered, which it is now close enough that it ...

Can anyone explain this nonsense?

USPS does not scan the parcel at pick-up, then loses the parcel, then finds it (shown in tracking) and delivers it late. Ebay gives me a "not shipped on time" defect and when I dispute it, they say it can't be removed because "it is an indicator of a...

USPS Remains Wild West, Is there a way to send an auto-email after the sale to buyer?

So USPS remains a mystery for me. We're in the Greater Baltimore Area and 3 First Class packages I sent to CA 2 days ago have arrived, yet 4 packages to OH ,NJ, NY and FL I sent on the 15th are only showing as scaned in at the original post office an...