Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

time frame on voided label

I had to void a priority label on 12/4/2020 because a buyer requested to cancel right after I packaged and shipped it. I have not received a refund yet. Does anyone know how many days it is taking for this? Usually it is a week or so.

Returns that Ebay wants closed out but the item has not been received

Items not received and Ebay wants me to refund buyer.

receiving international offers on US only listing

My first time selling an item. I set it to sell in the US, I thought so anyway, but I have received offers with international shipping addresses. If they can see the listing does it mean I can ship to them? I thought I wasn't permitted to sell intern...

GSP - Alot of my listings have been amended to offer other international shipping to France, German

GSP - A lot of my listings have been amended to offer other international shipping (in addition to GSP) to France, German Spain Italy & Japan outside of GSP. I did not create these listings with this option and it is causing me a lot of issues. It al...

Ebay file Claim - missing from Dropdown

A customer said they didn't get package, so I refunded. (All through ebays process)The package now indicates delivered but the buyer says they did not get it. I know I can file a claim with USPS, but I want to file a claim with ebay.I followed the di...

FedEx Incentive Allowance???

I shipped a $900 item in a large box via FedEx and insured it for the full amount on November 25th. On November 30th FedEx said it was delivered....but it wasn't. I have been round and round with Ebay and FedEx and haven't fully resolved the issue. I...

Package takes the Great Circle route.

I think I've won the USPS incompetence contest. Beat this if you can:I mailed a package Priority Mail on November 23. From Savannah, GA to San Antonio, TX.It was in transit to Jacksonville, FL until December 12, (20 days to go less than 150 miles!) w...

Did FedEx do a huge Price Increase? or eBay put in an upside-down Discount?

Today, I was going to print a FedEx label, and instead of being about $7.75, it looks like labels start at over $12 even for their Home Delivery "Ground" service. Here is an example of a past label, that is 11" x 9" x 2" and allegedly 2 lbs, when it ...

Question on Shipping Insurance on Priority covered up to $100

If I sell a item as a Top seller with USPS Priority it says item covered up to $100, how do you show proof of insurance when your buyer claims damage to the package? The Post office only covers $50 how do you get the other $50 Thanks

Can't find a way to return a defective item or request a replacement

A call out for a little help, which would be much appreciated as I'm getting very frustrated. I bought some ear buds in April which arrived, were working and were fine for a few months. Then the left ear bud failed leaving sound only coming from the ...

Returns forced on sellers

For the 3rd the 3rd time this month eBay has accepted 3 fraudulent claims because the seller having to pay for round trip shipping on claims clearly is a abuse against sellers. what can we do not to be blackmailed and Intimidated by eBay to except a ...

Extended seller protections

I just received negative feedback for a package delayed in the USPS system. I shipped the package immediately after purchase. Now feebay refuses to remove the negative received for circumstances out of my control. So much for seller "protections."

Ebay's Faulty Tracking Info Dangerous For Sellers?

Ebay's tracking is so far behind compared to the USPS website. I've got so many buyers going by eBay's tracking info instead of the USPS website info. Now, there is erroneous tracking on eBay. See this> Ebay's tracking:Dec 27, 2020 2:41am PRE-SHIPMEN...

Do customs log packages/envelopes?

Title,Straight up questionDo customs log packages/envelopes, I've heard that packages/envelopes go through xray so i'm asking if they log what you order (like keep a list of items you ordered, digitally in a computer or a paper list doesn't matter) s...

Shipments stuck in Oxford, MS

Anyone else having problems with their shipments being stuck in Oxford, MS? All mine are moving fairly good except the ones going through Oxford. Some have been stuck there for two weeks.