Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Returns advice!

I sold a puzzle before christmas, and the seller has contacted me today to say that 2 pieces are missing. I completed the puzzle myself before I sold it and all the pieces were there. Where do I stand returns wise? They haven't requested a refund yet...

Can a seller charge extra for shipping after I already paid?

Hi, I purchased an item for $400 with $200 shipping, totaling $600. The payment was immediately sent through PayPal about 5 days ago. Today I asked the seller when they would be shipping my item, and they told me the shipping would now cost $600 inst...

Buyer already requesting refund while item is in transit

Hello, I sold an item via best offer on Feb. 22nd. The buyer was not paying, so I sent a respectful message late the next day saying, "Hello, Thank you for your purchase! Please make sure to submit your payment for the item, so it can be shipped. If ...

How do I get the cost of my shipping labels (when I sell something) taken out of my checking?

How do I get the cost of my shipping labels (when I sell something) taken out of my checking? I currently do get my payouts that way.

new shipping labels that can't be sized

has anyone figured out how to set the size for shipping labels w. the new and IMPROVED???? print labels page that has everything print at 5x7?

jersey city, nj usps

priority package hasn't moved since 1/23/21 shipped from Brooklyn. Three searches and no results.

How long is too long to wait for a delivery?

Trying to determine how long to wait on forcing a refund for a severely delayed package. How long is too long to wait? I'm not looking for anything for free - no problem in repaying the seller if and when the item finally arrives.

Item Stolen/Lost by shipper

Ok, i have a problem! I purchased 4 new tires on here and the FedEx driver lost the shipment but scanned it as delivered. i have spoken to FedEx and they said that the employee was in the wrong and they are more then willing to pay the claim on the t...

Shipping cost adjustment report

Is there a way to get information on shipping cost adjustments? this data does not show up on invoices. i went here: https://www.ebay.com/ship/lmng, but there really isn't a report, total or anything that could be useful for accounting needs. in addi...

Shipping multiple boxes

If I am selling a set of china, which will be shipped in four boxes (all the same size,) how do I list the shipping costs, in the shipping details? Thank you in advance.

Resolved! Postal Service Delayed

Is postal service still delayed due to snowstorm in USA?

Print a Shipping Label Link Gone from Emails

Anyone know why this changed? It was so quick and easy to do a label straight from my iPad or iPhone and now I have to log into eBay, find the sales, etc. It adds a bunch of steps and is not efficient. Some of my emails don’t even have the buyer’s na...

Post office i phone 11 being held at po

I am waiting for a I phone 11 I won they held it coz I fudnt pay shipping fee but i paid n it said payment successful

Resolved! USA only shipping UK buyer

My listing is for US shipping only yet when I sent out an offer someone from the UK bought it? How is this going to work and no I do not have GSP enabled , USA only

Ebay Shipping Estimated Times Are Ridiculous!

When the post office was running well these estimated delivery times were always too short, now that the post office is running poorly they are just flat out ridiculous! I sell an item with a 4 day handling time and they give 2 DAYS as an estimated a...