Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Did I get scammed? Shady inaccurate shipping information.

Hi all, I recently purchased a mouse from a new-ish seller(9 feedback/Oct 2020). After I paid via paypal, the seller added the shipping number a day later. This is where the issue starts. I ordered the mouse on March 4, 2021 at 10PMThe tracking numbe...

Selling chairs

Wondering what the best mode of shipping folding chairs. I have ringside WWE chairs that I am thinking of selling and would to ensure that shipping is safe and charged correctly

Resolved! Tracking information

Hey so, I tracked a package earlier today and it said it was in transit, at a facility close to me. Then all of a sudden it reverted back to "shipping label created". Has anyone had this happen to them? If so what does this mean?

How does return work as a seller with managed payments?

If a buyer opens a request, EBAY holds the entire item value on your funds. Example: Item sold for $500, ebay holds $500 even though with managed payments they took out 500 x .1235 meaning you collected $438.25. If I were to issue a refund, would I h...

Purchase Cancellation

I just sold an item for $300. The buyer paid, but then immediately asked me not to ship and for a refund. He said it was a mistake. Now if I refund him the money money, do I still get hit with the final value fees from ebay? That would be $30 for his...

shipping cost

I have changed the way I ship and have been trying to change the cost to a lower amount on items I have listed but when I try to edit it doesn't change the cost, it will let me change the selling price but not the shipping. Can anyone tell me if I am...

Resolved! If my listing shows standard shipping, does that mean it's calculated by buyers location?

I've been having issues with the shipping calculator on Ebay. I always use it ,but the item shows a fixed price to all buyers. I've never used the fixed shipping option, but in the listing it shows the same price for most of my items listed. It looks...

Am I being given the run around?

I've been scammed as the product sent to me is NAD and it does not work. eBay has stepped in to resolve the case and placed it on hold for 5 days so that the seller can respond. The reason the case was placed on hold is that the seller was not provid...

Resolved! What to do if the buyer doesn't confirm the shipping address?

What to do if the buyer doesn't confirm the shipping address?Hi everyone. I'm a seller. Usually I message the buyer to confirm the address before shipping. There was a new registered buyer bought a pin on my eBay store. I reminded her to confirm her ...

Something went wrong and we were not able to generate the label error for UPS ONLY

I get a "Something went wrong and we were not able to generate the label." error EVERY TIME I try to print a UPS label. Never have a problem with USPS or FedEx. This has been going on for 5+ months. Wasn't worried too much about it because UPS was ge...

Shipping label

A seller accepted my return but I can't find the shipping label. Where would it be?

Who pays shipping when the amount listed on the item is WAY off?

If a seller lists a price for shipping as 99.00 but the lowest shipping price you can find is over 1K, who pays? Is the seller responsible for shipping no matter the cost or does the buyer absorb that cost? If I offered a high price for the item expe...

How about stop perpetuating this "They Expect Free Shipping" lie?

Over and over I see this "they want Free Shipping" lie come up and it is simply not true. Just because a lot is available everywhere with free shipping does not mean everyone expects it and/or will not buy unless shipping is free.Free shipping is nic...

eBay still needs to be protecting Sellers from late deliveries.

I recently had to file another Missing mail piece claim with USPS and here is one of the replies they sent me as part of the claim process: Thank you for contacting the U.S. Postal Service. This is in response to your recent inquiry regarding your pa...

Resolved! Shipping charges 2x & 3x than shipping calculator for FedEx using cylindrical tubes

Hi Community!Wanted to give all sellers a heads up shipping cylindrical packaging via FedEx. Examples:1. Vintage 7UP bottle, Full 7 oz 11x4x4 1 lb 9oz calculated shipping (buyer paid) $13.58 seller charged $31.692.torque wrench 27x4x4 8lb 13oz calcul...