Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Resolved! eBay charging me more for standard USPS shipping than the price they passed along to my buyer.

I sold an item today for which the only offered shipping option I set was USPS Priority Medium Flat Rate Box. That is a set price. Not based on weight or dimensions but on a fixed price schedule. eBay charged the buyer $13.20 for postage, but then wh...

WHY DOESN'T EBAY PROTECT SELLERS ANY MORE???

WOULD IT BE TOO MUCH TO ASK THAT EBAY PROTECT SELLERS? USPS SHIPPING DELAYS HAVE BEEN EXTREMELY FRUSTRATING, PLUS DAMAGED PKGS, ETC. I SOLD AN ITEM ON 12/18 & SHIPPED SAME DAY. IT ARRIVED IN GRAND RAPIDS, MI IN ONE DAY. FROM THERE TO RENO, NV TOOK A ...

how get refund

I order to but not received it. how to get a refund.

Seller won't ship until payment enters paypal account

I paid immediately with a credit card, and the credit card company shows the payment has processed. Seller says she received an ebay message saying the item was sold, but that she can't see the money in her paypal account. She ordered a tracking numb...

Tracking Ace

I am in dispute with a seller about a delivery that has never been received via Tracking Ace. When they say they attempted to delivery and delivered I was home. All I get from the seller is check with other family members, safe place and neighbours a...

Setting International Shipping per item

Is it possible to set international shipping per item? For example, if I have one item that I only want to sell to US and France, one item that I want to sell to US and Italy, and one item that I only want to sell to US and Denmark - is it possible t...

Resolved! USPS Insurance

USPS Priority Mail comes with $50.00 Insurance. As a Top Rated Seller eBay states for Priority Mail you have $100 Insurance. If a USPS Package from a Top Rated Seller with value of $100 is lost what is the procedure to claim the amount of the extra I...

Missing item

I bought a used phone, and to my surprise it was shipped in a letter, not like in a package and well protected like usually.Anyway, it's more than a month now and still have not arrived, so i have doubts that it was not sent at all, but the buyer sen...

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Resolved! Fraud Claim

So I bought this baseball card on here from this guy that claims to mail the item out "standard shipping". Only it's really economy shipping. I thought it'd be first-class mail. I'm getting a little sick & tired of paying for first-class when it's re...

Bad service from eBay and paypal

Community,I received a letter from ebay about restriction on global shipping. My sold item was never returned to me but I was supposed to keep the original sale money. This letter said that ebay would refund the buyer and I would keep my money from t...

Why I can't pick up Media Shipping for the DVD movie I want to sell?

Buyer returned a similar device but it had a different IMEI number yet eBay sided with the buyer

I recently sold a device and when the buyer received they claimed it did not work because they could not get it working on their carrier's network. After having them try a couple things, I accepted the return so I could check it out. The item the buy...

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Departure from transit of exchange FRANKFURT/M

what does that mean Departure from transit of exchangeFRANKFURT/M my tracking number shows that from 10 Dec 202013:57

received a bootleg, seller has not responded

So, I bought an anime set and the listing described it as being the Funimation set (ie, the legit set was listed in the description). It arrives, and I can tell it's a bootleg in 3 ways-1) The discs themselves, they are deep blue on the back and not ...

"Something went wrong and we were not able to generate the label."

Buyer with brand new account created yesterday that purchased yesterday. I tried to print the label yesterday and today with no luck. It is throwing out this error. "Something went wrong and we were not able to generate the label." I just printed a l...