Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

el vendedor ya no esta registrado en ebay

realice una compra y recibi un primer mensaje diciendo este articulo ya se envio, luego un numero de seguimiento, hoy revise la informacion de la compra y encontre que el vendedor ya no esta registrado en ebay. al parecer se trata de una estafa. como...

Buyer purchased item - misread description and wants to cancel. But he started a "return" instead?

I have a buyer who purchased an item, he confused my description with another listing and purchased mine by mistake. I boxed it up and printed a shipping label and was ready to ship and buyer notified me of his mistake - lucky it hadn't shipped yet. ...

Resolved! USPS ground...what’s going on?

I just sold an item for which I selected USPS ground on my item description . When the buyer bought it, they paid $11.35 for shipping. I just tried printing the shipping label and for some reason the auction was set up for a USPS flat envelope at $7s...

Possible to give buyer free return without incurring a defect?

A buyer purchased an item from me and then requested a cancelation. I tried to cancel it but eBay was glitching and wouldn't let me do it. 3 days later eBay says the buyer's cancellation request expired and I now have to ship out the item. So now I w...

Check Tracking before opening cases!

I wish people would check there tracking before opening up “package hasn’t been received” cases. Everybody knows the post office is jacked up right now. Yesterday someone opened a case, because they hadn’t received there package, yes the package was ...

Trading card shipping extra charges

Ive used the new trading card shipping for items under 20 bucks for about a month now. I basically throw the card in top loader in an standard small envelope and tape the label to the front. Its been working like a charm. I received a notice from a b...

Resolved! The Mysterious Allure of Regional USPS Shipping Boxes

it looks like the regional boxes can save some money on shipping but its so hard to find info on USPS to understand when you can use them. Do they only display as an option when printing a label only when they can be used or is ebay counting on me to...

shipping

Hi.I'm just getting started with eBay and the first things I'd like to list are 14K charms. I guess I have to ship them first class, right? Is it safe to ship them in a padded envelope or should I use a box?Thanks,Priscilla

Item recieved damaged while using a freight forwarder

Hey guys! In Jan 15, I sent a packaged laptop to a buyer. The item was delivired on my ebay on the 21st of January. Yesterday, March 7, the seller sent me a message that the laptop screen is broken. He attached photos. He is asking to retuen it. I do...

Resolved! The Power of Patience, that far too many eBay members DO NOT HAVE!

Today I received, in my mailbox, an item I ordered early in December, 2020. I worked with the seller, until both of us thought we had waited long enough. He issued a refund on January, 28, 2021. Receiving the item today (March 6, 2021), I contacted t...

Steps to ship a single item as registered, insured, buyer signature and photo ID required.

Hi eBay community. I'm getting back into selling, mostly items over $500. At a minimum, and to reduce my concern about shipping unique items, I want to ship items as registered, insured, buyer signature and photo ID required. Any advice on how to add...

Resolved! How do you un-combine an order so you can use 2 different shipping labels?

I sold a few large DVD lots which offered free shipping. One guy won 2 of the auctions. When he paid, it combined them. I already have them boxed separately and they're going to stay that way because they're heavy. I don't see any options anywhere to...

Item not delivered

So I ordered something from ebay and have been waiting months for my item only to look at the tracking today and it says it was delivered on Saturday.(who delivers mail/parcels on Saturdays anyway...路‍)Does anyone have any advice on what/where to go...

Did I get scammed? Shady inaccurate shipping information.

Hi all, I recently purchased a mouse from a new-ish seller(9 feedback/Oct 2020). After I paid via paypal, the seller added the shipping number a day later. This is where the issue starts. I ordered the mouse on March 4, 2021 at 10PMThe tracking numbe...

Selling chairs

Wondering what the best mode of shipping folding chairs. I have ringside WWE chairs that I am thinking of selling and would to ensure that shipping is safe and charged correctly