Shipping

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Need help with combined shipping

Customer bought 2 separate items (each of the items were going First Class, but if I combine them in 1 box, they will be too heavy for first class shipping*Shipping wasn't free for either (customer pays) How do I combine shipping through Ebay's shipp...

Refund problem

Purchased a item. Item is defective straight from manufacturer. Look Up Denon 4700 H HDMI problem, anyway.Contacted seller to NOT send item due to data I found on item after I paid.Seller agreed to issue refund but told ME to initiate the claim so I ...

Is the coast clear for USPS shipping yet?

I shut my store down a month ago due to USPS shipping delays. It was and is painful. Can anyone tell me if USPS shipping time is anywhere near the old normal yet?

Buyer Received Item Damaged

I sold a Framed poster and buyer contacted me that the glass was broken. I asked that he file a claim with eBay and return the item and then I would offer a refund. He said he would return it 12/31/2020 asap. The refund offer expires per eBay on 01/1...

USPS Damaged Item

So i sold a figurine before the holidays and it sat in a warehouse for a couple weeks because of the pandemic. The buyer messaged me with a picture and the item was broken. It was sent first class the total item with shipping was $22.00. I am curious...

Shipping Video Games in COVID Era?

What is the best service to ship video games with that will still allow me to make some kind of profit? I did USPS Media Mail, only to find out that it was only for educational materials. USPS First Class seems ok, but it's at least 5$ to send a ps2 ...

Shipping questions

Hi everyone... eBay switched me to Managed Payment System recently... today is January 9th. Question 1 - I always use USPS insurance... today when I went to to purchase label, only their Ship Cover Insurance is available... it appears I am now do not...

Resolved! USPS Marked Package Delivered To Mailbox But I Did Not Receive It

I have seen similar questions about this with no good solutions. USPS marked packaged delivered at mailbox and there is nothing there. I opened a case with eBay which denied my claim for a refund. I was expecting to be covered by the Buyer Protection...

USPS covid delay caused me to have to refund a buyer

So I have been using eBay for a long time with no issues. This issue however is going to cause me to never sell with eBay again. USPS covid/holidays this year caused me to have to refund a buyer even though the item was received one day after the cas...

Me is confused

Ok, it may be really nothing. But still.... Shipped out the package Dec 19th.... Yes, there was a delay, and the package was out for delivery Jan 4th. So I took a deep breathe and relaxed-yay, it did not take a month to get it delivered!There were no...

WHAT IS GOING ON WITH USPS DELIVERY OF PACKAGES ?

I am the eBay seller for many years and never experienced such delays and wrong delivery in shipping of my items by USPS. eBay does not care that we are not shipping companies, have no any power over shipping time and quality of delivery to buyers. W...

How do I issue a refund?

I'm new to selling and a little lost. The article I googled says "From the dropdown menu, select Send refund", but I'm not seeing that as an option on the order page? The buyer hasn't opened a refund request, but I want to issue one because it's been...

eBay NOT helping with Industry Shipping delays

Now with every sale I am sending the following message to Buyers. "Dear ________,First and foremost, thank you for the purchase and your business. Second, you will have to disregard eBay’s estimated delivery date. They are out of touch with what is a...

Parcel Select USPS or standard shipping not available $$

Wow, this is the third time in a couple months that I lost all profit from my hard work because of USPS Parcel Select being available to the buyer but then not available to the seller when it's time to print a label. Imagine an item you are selling f...

Charged for a missing label

Hi, all! I’m not new to eBay, but I’m new to the community discussions. I recently listed a bunch of stuff and have had no hiccups selling and shipping until today: I purchased a label through the app, was charged through my PayPal, but was given nei...