Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

MY ITEM SHOWING DELIVERED

MY ITEM IS SHOWING DELIVERED AND I DID NOT RECEIVE ANYTHING ... MY PACKAGE WAS DELIVERED IN LONG ISLAND I LIVE BROOKLYN ..THATS NOT ADDRESS WHAT AM I SUPPOSE TO DO !!!! PLS HELP

Resolved! Refund after postage due? Seller sent wrong item! Question WITH comments!

I bought a small automotive part that was listed by the correct part number and with two pictures, one the correct part and another a line drawing of a license plate frame(?). I received a large Priority Mail package with postage due that I didn't re...

fight against scammers

I'm curious about your opinion. I paid 50 pounds I did not receive the goods Ebay closes the case and I'm robbed what can I do next?

DELAYED SHIPPING USPS FIRST CLASS MAIL FOR FOOTBALL CARDS! CRAZY!!

What's up with all the delayed shipping on USPS First class packages? Some of my items get delivered in 3-5 days, and some are taking over 2-3 weeks. It makes no sense. Buyers aren't happy of course! Will this hurts my sellers rating on "Did your ite...

Resolved! USPS Regional rate Boxes

I have used USPS Regional Rate boxes in the past, but I don’t see them as an option when setting up a listing. Where did they go? They were often far less expensive.

Seller sold watch with cigarette smell coming from it

Hello bought a watch from seller, but has smoke smell coming from it. When i wear it on my wrist I smell cigarette smell. I don’t smoke and I don’t like the cigarette smell every time I wear the watch. The seller does not accept return. Please tell m...

Item return portion paid using gift card

Hello I bought a watch from eBay and used eBay gift card to cover portion of my purchase. I returned the item back to get my refund. Do I get full money back to my credit card including the gift card amount. Or does the gift card amount go back to th...

Ebay Guaranteed Delivery not showing up in listings results

All of my listings have free shipping and 1 day handling time. When I search my listings from my other account, none of them are showing up with the "Free 4 day shipping" green tag line. Essentially I am shipping to myself, so the shipping speed will...

Resolved! return

Resolved! What's the best way to ship Topps baseball card sets of up to 792 cards?

no shipping available

tried to ship a second ago and says no shipping is available Help

USPS Insurance - does the $50 coverage include shipping amount ..... or not ?

Totally my fault - I shipped 2 Franciscan Plates USPS Priority . I was in a hurry leaving town and forgot to insure for the whole amount ( total was $94.. $80 for the plates + shipping ) . Plates of course broke, even with bubble wrap and air pillows...

Refund after postage due? Seller sent wrong item!

USPS package research case

I didn’t have my package delivered because of insufficient address with my apartment number not on it somehow idk if or how i forgot it so i told told usps and they put a package research case on it I’m just like oh wow that’s it I’m never gonna get ...

Getting rid of neutral/neg feedback

If a buyer agrees to get rid of bad feedback if you issue a refund but then doesn't after it has been received, can you message Ebay or Ebay for Business and get it removed by showing the agreement in the messages? What is the best way to go about ge...