Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Purchase Cancellation

I just sold an item for $300. The buyer paid, but then immediately asked me not to ship and for a refund. He said it was a mistake. Now if I refund him the money money, do I still get hit with the final value fees from ebay? That would be $30 for his...

shipping cost

I have changed the way I ship and have been trying to change the cost to a lower amount on items I have listed but when I try to edit it doesn't change the cost, it will let me change the selling price but not the shipping. Can anyone tell me if I am...

Resolved! If my listing shows standard shipping, does that mean it's calculated by buyers location?

I've been having issues with the shipping calculator on Ebay. I always use it ,but the item shows a fixed price to all buyers. I've never used the fixed shipping option, but in the listing it shows the same price for most of my items listed. It looks...

Am I being given the run around?

I've been scammed as the product sent to me is NAD and it does not work. eBay has stepped in to resolve the case and placed it on hold for 5 days so that the seller can respond. The reason the case was placed on hold is that the seller was not provid...

Resolved! What to do if the buyer doesn't confirm the shipping address?

What to do if the buyer doesn't confirm the shipping address?Hi everyone. I'm a seller. Usually I message the buyer to confirm the address before shipping. There was a new registered buyer bought a pin on my eBay store. I reminded her to confirm her ...

Something went wrong and we were not able to generate the label error for UPS ONLY

I get a "Something went wrong and we were not able to generate the label." error EVERY TIME I try to print a UPS label. Never have a problem with USPS or FedEx. This has been going on for 5+ months. Wasn't worried too much about it because UPS was ge...

Shipping label

A seller accepted my return but I can't find the shipping label. Where would it be?

Who pays shipping when the amount listed on the item is WAY off?

If a seller lists a price for shipping as 99.00 but the lowest shipping price you can find is over 1K, who pays? Is the seller responsible for shipping no matter the cost or does the buyer absorb that cost? If I offered a high price for the item expe...

How about stop perpetuating this "They Expect Free Shipping" lie?

Over and over I see this "they want Free Shipping" lie come up and it is simply not true. Just because a lot is available everywhere with free shipping does not mean everyone expects it and/or will not buy unless shipping is free.Free shipping is nic...

eBay still needs to be protecting Sellers from late deliveries.

I recently had to file another Missing mail piece claim with USPS and here is one of the replies they sent me as part of the claim process: Thank you for contacting the U.S. Postal Service. This is in response to your recent inquiry regarding your pa...

Resolved! Shipping charges 2x & 3x than shipping calculator for FedEx using cylindrical tubes

Hi Community!Wanted to give all sellers a heads up shipping cylindrical packaging via FedEx. Examples:1. Vintage 7UP bottle, Full 7 oz 11x4x4 1 lb 9oz calculated shipping (buyer paid) $13.58 seller charged $31.692.torque wrench 27x4x4 8lb 13oz calcul...

Where do you get your shipping boxes?

Where do you get your shipping boxes, especially big boxes? I have several pretty big items to sell right now (such as a cooler and a pregnancy full body pillow) and I need boxes to send them in. I've checked local stores and the prices are pretty hi...

USPS lost my package that I sold on ebay. I'm going to get screwed now right?

Tracking number still says "A shipping label has been prepared for your item at 5:49 pm on March 3, 2021 in ARLINGTON, TX 76001. This does not indicate receipt by the USPS or the actual mailing date" for the last 3 days now. So that means the package...

You are all just scammers... just like I am

A buyer admitted to forgetting to include his apt number, then refuses to pay for re-shipping and demands a full refund saying he shouldn't be held responsible for the return to sender. He has rejected my offer many times to refund him minus shipping...

Resolved! Guaranteed Delivery

My Ebay page has a link that says click to opt in to Guaranteed Delivery, but the link doesn't take me to and opt in site, but to the description of the program. How do I "Opt In"?