Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Seller closed return request

I bought a couple shirts from a seller and once I got them they were covered in bleach stains and in horrible condition, not shown in the pictures or in the ad description or title. I requested a refund from the seller, who immediately closed the ret...

Resolved! How to calculate shipping for a potential buyer

How do you go about calculating shipping for a person who contacts wanting to know the cost to ship to them? I have a person in Germany who would like to know their rate. I have my listing set up for Ebay International Standard shipping. I thought ma...

Export of goods from Serbia

Can you people imagine the situation where the customs office reject your outgoing shipment for export? What happens is that you handle your parcel at local post office and pay the shipping cost, and then two days later you receive your parcel delive...

Buyer wants a refund

I sold a football card to a Buyer whos is now asking for a refund after having the item for four weeks. Stating that their is flaws on the card this and that. When I clearly stated in the posting that the "BUYER IS RESPONSIBLE FOR READING DESCRIPTION...

I wonder if USPS delays are causing buyers to leave ebay/sellers

I've recently gotten a slew of packages tagged as "delayed, arriving late". Many of them were shipped out from 2/22 - 2/28. This recent delay started after the Covid holiday delay which I believe ended for me and all of my delayed packages on around ...

Help

can someone help me? I order a collection car in November, had to be with me in the second of February. the sell men told me that in was stock, he could help me and close de conversation. and know mi order doesn't exist ( I have pics of the detail of...

Memphis TN delays?

Shipped out Feb 16th OHProcessed sorting hub Akron OH 17th and this is it, no more scans. Buyer opens INR case (i honestly didn't realize it wasn't delivered untill after the case was opened (today)) Destination is Memphis TNDo you guys know if there...

Item damaged in shipping.....how?

Hi there!I'm hoping other sellers can give insights into a situation I've recently experienced..... A buyer contacted me regarding a vintage train set locomotive he won in auction and said was damaged upon arrival. He included photos of the damaged l...

Can not print shipping label?

Have not sold on Ebay in years and this experience isn't convicting me to do so again. I have a paid for label for USPS and the label will not print , it keeps looking for thermal sticky I think. Ebay info says you do not need sticky paper and it wil...

Refund item ang byer got it

Hello. Ebay refunt my byuer and nowhe get the items. The case is 5259422834. How i sent him request to pay

eBay labels

Why does eBay accept a buyers address that exceeds 40 characters on an address line, and then tell sellers if they change it they will lose seller protections? I won't risk changing it, and I have cancelled or lost sales because of it. Shouldn't this...

Not able to purchase and print UPS label 3-10-2021

Anyone having problems with printing UPS labels today?

Are there any tools to help set up shipping rate tables and surcharges for states?

Is there any tool available where I can enter in my current location and then see the cost to ship to different states or something of the sort? I'm not even too sure how rates are calculated for first class or priority, but I do notice an increase o...

Resolved! damaged it transit

hello all. I have a buyer whose purchase from me showed up at his place as a damaged empty envelope being that the item was under $10.00 I would just like to refund him. Im thinking to have open an item not as described case & refund from there. Any ...

Best way to ship internationally

I ship small inexpensive items under 3oz. Before I shipped trough PayPal for under $5.00 and now I have to ship through Ebay and minimum sipping is $13.00. Anyway to ship internationally for less?