Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Check Tracking before opening cases!

I wish people would check there tracking before opening up “package hasn’t been received” cases. Everybody knows the post office is jacked up right now. Yesterday someone opened a case, because they hadn’t received there package, yes the package was ...

Trading card shipping extra charges

Ive used the new trading card shipping for items under 20 bucks for about a month now. I basically throw the card in top loader in an standard small envelope and tape the label to the front. Its been working like a charm. I received a notice from a b...

Resolved! The Mysterious Allure of Regional USPS Shipping Boxes

it looks like the regional boxes can save some money on shipping but its so hard to find info on USPS to understand when you can use them. Do they only display as an option when printing a label only when they can be used or is ebay counting on me to...

shipping

Hi.I'm just getting started with eBay and the first things I'd like to list are 14K charms. I guess I have to ship them first class, right? Is it safe to ship them in a padded envelope or should I use a box?Thanks,Priscilla

Item recieved damaged while using a freight forwarder

Hey guys! In Jan 15, I sent a packaged laptop to a buyer. The item was delivired on my ebay on the 21st of January. Yesterday, March 7, the seller sent me a message that the laptop screen is broken. He attached photos. He is asking to retuen it. I do...

Resolved! The Power of Patience, that far too many eBay members DO NOT HAVE!

Today I received, in my mailbox, an item I ordered early in December, 2020. I worked with the seller, until both of us thought we had waited long enough. He issued a refund on January, 28, 2021. Receiving the item today (March 6, 2021), I contacted t...

Steps to ship a single item as registered, insured, buyer signature and photo ID required.

Hi eBay community. I'm getting back into selling, mostly items over $500. At a minimum, and to reduce my concern about shipping unique items, I want to ship items as registered, insured, buyer signature and photo ID required. Any advice on how to add...

Resolved! How do you un-combine an order so you can use 2 different shipping labels?

I sold a few large DVD lots which offered free shipping. One guy won 2 of the auctions. When he paid, it combined them. I already have them boxed separately and they're going to stay that way because they're heavy. I don't see any options anywhere to...

Item not delivered

So I ordered something from ebay and have been waiting months for my item only to look at the tracking today and it says it was delivered on Saturday.(who delivers mail/parcels on Saturdays anyway...路‍)Does anyone have any advice on what/where to go...

Did I get scammed? Shady inaccurate shipping information.

Hi all, I recently purchased a mouse from a new-ish seller(9 feedback/Oct 2020). After I paid via paypal, the seller added the shipping number a day later. This is where the issue starts. I ordered the mouse on March 4, 2021 at 10PMThe tracking numbe...

Selling chairs

Wondering what the best mode of shipping folding chairs. I have ringside WWE chairs that I am thinking of selling and would to ensure that shipping is safe and charged correctly

Resolved! Tracking information

Hey so, I tracked a package earlier today and it said it was in transit, at a facility close to me. Then all of a sudden it reverted back to "shipping label created". Has anyone had this happen to them? If so what does this mean?

How does return work as a seller with managed payments?

If a buyer opens a request, EBAY holds the entire item value on your funds. Example: Item sold for $500, ebay holds $500 even though with managed payments they took out 500 x .1235 meaning you collected $438.25. If I were to issue a refund, would I h...

Purchase Cancellation

I just sold an item for $300. The buyer paid, but then immediately asked me not to ship and for a refund. He said it was a mistake. Now if I refund him the money money, do I still get hit with the final value fees from ebay? That would be $30 for his...

shipping cost

I have changed the way I ship and have been trying to change the cost to a lower amount on items I have listed but when I try to edit it doesn't change the cost, it will let me change the selling price but not the shipping. Can anyone tell me if I am...