Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Usps lost my return for refund

What do I need yo do. I got a refund agreement from Seller. I then was sent a return shipping label, and shipped at USPS office. The tracking has stopped and item has not been delivered to seller. I filed a missing mail request with USPS, but since t...

Paying for Shipping With Checking/Debit/Credit Card

First let me say I'm not a fan of the delay in getting payments for managed payments. I'm a small time reseller who is trying to grow. Right now most of my funds are going back into inventory. But my main gripe here is that I can't find any way to pa...

WATH I CAN DO WEN I BEEN FROUD FOR THE AMOUNT OF 1200 WITH THIS EBAY COMPANY

I HAVE BEEN FROUD FOR EBAY THEY PROMASE ME THAT I WAS RESIVE MY CAR IN 2 DAYS I DID THE TRANSACTION LIKE THEY TOLD ME WITH EBAY GIF CARD I HAVE EVERITHING NOW THE PHONE FROM EBAY SAID HAS BEEN DISCONECTED I BEEN CALL YOU GUYS AND NOW WATH U EBAY JUS ...

More USPS drama. Trying to settle a claim for 70% of amount.

Sent an item last month via Priority flat rate small box. Did everything properly. Printed the label here, insured for the full amount paid, properly packaged and shipped. They lost it. After jumping through their hoops to file the claim, providing "...

Return of Logitech - M325 Wireless Optical Mouse - Works with Chromebook - Red

I ordered three M325 Wireless Optical Mouse (order # 25-0621774466) and received one that was not working. When I attempted to return the damaged mouse, they wanted to charge me $4 to return it. The return request number is 5171946821. The shipper, B...

How to contact a REAL person at eBay

Need serious help, I am caught in an online loop where I never end up getting any help and the chat is down also? Anyone have the actual phone number?

Using bubble mailer for new trading card standard envelope option?

As a sports card seller I'm very excited about the new standard envelope option. Am I to understand that as long as the card is under $20, it can be shipped in ANY envelope, including a bubble mailer, as long as it's under 1/4" thick?

need help with GSP

Hi, so I am enrolled in GSP , but I have a buyer from Russia, saying he can’t pay for my item that he sent an offer for, and i accepted, because he gets a message that I don’t send to his area. I checked my seller account and it only says Global ship...

Cheapest method to ship computer cables?

Hello I’ve purchased 100 brand new dvi to hdmi cables and I’m trying to find the most effective shipping method as people would likely only buy 1 or 2 but the only shipping option that’s cost effective seemed to be media mail which I’m not sure if co...

Why was seller able to have negative feedback removed

I had a bad experience with a buyer. I bought an item and it was not as described. It was unusable. I opened a return. He agreed to take it back when I described the problem. I shipped it back and was refunded $25 less than I had paid. I left a negat...

Resolved! Package doesn't show on Informed Delivery? (Tracking not provided)

A seller let me know that they may have lost the tracking number but that the item was well-packaged and shipped. Based on the seller's location, and since method is USPS First Class, I thought I could find it using Informed Delivery. I found every o...

Resolved! Shipping Requirement for sale with Mixed "Ship By" dates

I have a sale of multiple items, and one of them has a "ship by" date of 2-3 weeks, while others are 1 day. When this used to happen, eBay would have a "ship by date" for my performance for the entire order based on the longest date. Now, they have i...

Holiday 2020 - What's your record (longest) shipping time?

What's your longest transit package from this past holiday season? Criteria:Domestic package shipped within the USShipped any time from Thanksgiving to NYE These are mine:USPS First Class package - 50 days (December 7 to January 25)USPS Priority Mail...

Has anyone ever been able to have a Fedex shipping overcharge corrected? If so, how?

In going over my ebay invoice this evening I found an error that just makes me sick. I used Fedex for a shipping label expecting a charge of $13.11. I was charged $66.96. I agree that I made a typo on the box size. It should have been 14.0x11.0x13.0 ...

Ebay Global Shipping label printed, but I am not opted in

I sold an item to the UK today and the label printed out with 2 barcodes and going to Kentucky. I double checked and I am not opted in to Ebay's International shipping program. I do ship internationally though. Can buyers select to go through the pro...