Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Combined Shipping - Seller Charges.

Recently I purchased two items from a seller here on eBay. Within the sellers item description, the seller states; regarding combined shipping... and shipping charges: DOMESTIC SHIPPING Sales under $50 -- $1.95Sales $50 to $250 -- $3.20Sales $251 to ...

Buyer wants to return an item, is there a way I can send them a prepaid return label through ebay?

I have a buyer who is most unhappy with his purchase. I told him that if he sends back the item I will refund his money including shipping. I want to send him a prepaid shipping label that will have tracking, so I know where the item is and when I ca...

Return

I listed a wii as not working or for parts only and also stated it on the description. Someone purchased it to only return it for not working. When I looked at the return details, it said the buyer had already had a return label so I assumed they pur...

Global Shipping Programme Guide For Customers

How to purchase an item as a customer through the ebay global shipping programme. What is the GSP? - You purchase an item from a seller internationally, they forward the parcel to an ebay shipping centre and then ebay handle the delivery of the parce...

Resolved! Will USPS Tracking show if postage is due?

Hi all, I think my postage scale was a bit off and showing items as being lighter than they actually were (approx. 6-8 oz). I didn't catch it until I already shipped some things. I shipped with USPS. When I check the USPS tracking, would it show if p...

One more scammer! :-(

So we received a message from Ebay today saying that one of my buyers was a scammer. Unfortunately, item was sold yesterday and it has been shipped already.It is a $60 item!!We have tried package interception with USPS and for some reason is not lett...

Combined shipping, tracking and managed payments

I have had people buy two or three things with separate payments before and have never had a problem adding the tracking number from a combined shipment to the purchases until now with managed payments.Adding tracking will not work. Anybody have a fi...

Damaged USPS package arrived with no product inside

I sent an item from Nevada to Connecticut first-class with tracking number. USPS tracking shows item arrived in Mass. then on to Conn, where it states, for the first time, VISIBLE DAMAGE, EAST HADDAM, CT 06423. Buyer notified me today, item was not i...

your thoughts on unfair actions by ebay

Hi all,It does not happen very often but these few times ruin the whole experience.The latest situation: I am a perfume collector so I know when the perfume is good or not. I put one very good one for sale. It was bought by a person in the US and I a...

Shipping + tax/customs money not refunded, item was never shipped

Hey! I live in Germany. I ordered a laptop yesterday from PA, US. The item was never shipped. I've requested the order cancellation. Got a refund today. Total purchase amount: 1153.77 USDAmount refunded: 888.65 USDShipping + tax/customs: 1153.77 - 88...

Poor USPS mail handling

To eBay upper management: Why are sellers being beat to death, funds being held, because packages with tracking have not been delivered yet?????eBay and all mail / package carriers have been posting notices that the pandemic, heavy mail volumes, holi...

Parcel tracking

Hello, a few weeks a go i ordered a fan for my Playstation on Ebay. The track and trace worked fine until the fifth of january this year. The last update was arrived on distination hub. Can somebody please tell me if it’s in my country already. And p...

Global Shipping program

I have been unable to combine items to ship in Global Shipping Program. And I cannot find how to do this. Can someone help me with this?.Thanks ahead for any helpBob

Shipping to Military FPO AP

This is the first time I'm shipping to a military address. I'm the seller. It's 1 item (athletic shorts, to be exact). I went to pay for the shipping label and it accepted and printed fine. However, no customs form at all. What gives? I'm supposed to...