Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Beware the text on the Ebay phone application in regards to partial returns.

I could find not way to email Ebay, and their customer service didn't speak English other then a few repeat phrases. The feedback boxes don't allow for a picture so it's hard to explain something like below. I would hope they fix this, but I imagine ...

Raising prices?

This is not shipping question. This is a seller question. I find myself raising prices EVERY OTHER price increase. I think i can afford to not to raise my prices this time around. Just curious. Are most of you raising you prices to reflect the recent...

Bought a car stereo, it is broken

I open a defect return..get a label. Seller emails and pleads with me to open the unit and make internal repairs (it may be a loose wire). They acknowledge it is broken. Not too comfortable doing that. Can I still send the item back? Or I need their ...

UPS SHIPPING

Ask sellers if they are using ups to ship their products because ups is rated as one of worst shipping companies out there, they have the highest driver turnover rate because many drivers have been fired for theft, one such driver was caught on video...

Trying to get help from eBay when my purchase was stated delivered but never arrived from seller.,

www.stardeal.com never delivered my purchase to my apartment building but text me that it had arrived Jan 08,2021 at 17:10 it's now Jan 27th and the seller isn't responding and eBay doesn't show my order in their files even though I have 3 text messa...

Ebay International standard delivery

Ebay international standard shipping is horrible. Have used it 7 or 8 times and problems each time. Do Not use. Terrible J Chitwood

Standard Envelope and weights

Was very excited to see that Standard envelope shipping released but I've run across a big problem. The service allows for up to 15 raw cards, but the minimum weight you can put in for a card is 1 oz. That means by definition, after 3 cards you'll be...

Resolved! Shipping 1 Item in 2 Boxes?

If I have an item that would best be sent in 2 separate boxes, due to odd size, shape and high weight, how do I do this? Specifically, how can I print 2 different Shipping Labels for 1 order?

Media Mail

Has anyone used poly bags to ship soft cover books.

Shipping should always be calculated, a site rule

Major retail websites have been brainwashing consumers for years with fake news by suggesting shipping is free. I get the question all the time, would you do free shipping. I give them the number for the USPS and tell them to ask the USPS if they wil...

Shop with confidence eBay Money Back Guarantee

Ebay deletes the order and the seller! after that, you can't get a refund under the buyer protection program! It turns out that Ebay is deceiving its users! The buyer's protection must be effective under all circumstances.

Bad Feedback Removal

I sold a Item and USPS has slowly updated a buyers tracking , I talked to USPS and said it still showed movement but buyer requested a refund .I refunded the buyers money while there item was still in Transit stuck in USPS some where .So I refunded t...

Resolved! How do I refund buyer for partial shipping

I'm a managed seller now. Can't go thru PayPal?

SEND REFUND not working

The Send Refund function is not working. I need to send a buyer a refund for combined shipping on some items. I checked and this happens for every sold item I have on my Sold page. It gives this message: Can not find the order.Can not find any seller...

INAD -completely false claim by buyer- what are my options

So I listed a poster for sale which had multiple variations (I will name them #1 and #2 for simplicity). The buyer orders #1 and I send them #1. They message me after receiving it and take a picture of #1 saying that I sent them the wrong one cause t...