Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Ebay Logistics - Not Calling back - Need to Redirect Fedex

This is my fault, I sent the wrong item with a significant value $500 to the wrong person. I called fedex to retrieve the package, they indicated I need to call ebay. I called ebay, the customer service says it has to go through the logistics departm...

I pre-maturely cancelled a sale because tracking showed no updates, but the buyer got the item...

So I sold a webcam on eBay and sent it via FedEx. The item was picked up by FedEx two weeks after I dropped it off and printed the label and the buyer was getting impatient, so I refunded him. The tracking never showed updates.... Turns out the item ...

Shipping Label

I want to send a personal package out of state , Is there anyway I can print label on e-bay to get the discount?

USPS Getting Worse

Is it me or is USPS getting worse than it was at Christmas time? As a buyer multiple packages have been sitting around a distribution hub for nearly a week and it is 50 minutes from my house. As a seller, I experienced last month to the fullest exten...

Mail delay and refunding purchases then item delivered

I received message from Ebay that cases were open due to mail delays. I refunded buyer, now items are delivered. do I have and recourse.

Seller denied return from eBay opened bank dispute

Hi, I recently sold a pair of shoes that were listed as VNDS (very new deadstock) meaning they had been worn once or twice. The photos I uploaded were the exact condition of the shoes. The buyer requested a refund through eBay because he said they we...

eBay brand 8x6x4 shipping box

Well I got another case of 8x6x4 eBay boxes from there supplier. Used the coupon Well yet again. This is twice now. There out of square and unusable.. Unless you take a razor blade and cut the glued corner and then reglue. All 25 are this way.What a ...

How to print a shipping label from my phone.

Shipping, printing a label from my phone

I have not received the return item

Hey, I sold an item, and the customer received it. He claimed that it has an issue, and he returned to the wrong address. The USPS returns it to the customer again. The customer gets the refund and the item.I am having a hard time contacting EBAY. Ho...

Being impatient?

I purchased an arcade stick using buy it now. It has free shipping and I realized how usps is crazy right now, so I messaged the seller asking of that was going to be an issue as I understood if he didn't want to pay alot for shipping and not really ...

Shipping Delays

I noticed ebay has shipping delay notices on their site but they are leaving a standard 4-7 day shipping estimate. This is causing issues with our buyers. They will email on the last day of the estimate to let us know they have not received it. We tr...

Combined Shipping - Seller Charges.

Recently I purchased two items from a seller here on eBay. Within the sellers item description, the seller states; regarding combined shipping... and shipping charges: DOMESTIC SHIPPING Sales under $50 -- $1.95Sales $50 to $250 -- $3.20Sales $251 to ...

Buyer wants to return an item, is there a way I can send them a prepaid return label through ebay?

I have a buyer who is most unhappy with his purchase. I told him that if he sends back the item I will refund his money including shipping. I want to send him a prepaid shipping label that will have tracking, so I know where the item is and when I ca...

Return

I listed a wii as not working or for parts only and also stated it on the description. Someone purchased it to only return it for not working. When I looked at the return details, it said the buyer had already had a return label so I assumed they pur...

Global Shipping Programme Guide For Customers

How to purchase an item as a customer through the ebay global shipping programme. What is the GSP? - You purchase an item from a seller internationally, they forward the parcel to an ebay shipping centre and then ebay handle the delivery of the parce...