Shipping

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Ebay is horrible for sellers

As everyone knows that during the holiday shipping is taking a long time. I sold an item and the guy opened up a claim to find out where it was. during the open claim he received the item was happy and left positive feedback. eBay still closed the cl...

Resolved! Buyer not responding to Return Request

Hey there guys, I hope everyone is enjoying their holidays. I'm in a bit of a first-time predicament. About a month ago, I sold a sealed product of trading cards and the buyer opened up a return request, stating that it does not seem "authentic."In t...

Tracking History Updates

While I Am Uploading Tracking Number Manually, I Don't See & It Doesn't Show Tracking History, It Updates Only When The Item Is Delivered.While Checking Tracking Number Online On Google/USPS Website, It Shows The Product Is On Transit.

Confused about if your item is successful or not?

I'm confused about if my item is coming or not. I got the confirmed email. Later it keeps sending me item is unavailable. I'm so confused.

Resolved! Buyers wanting refunds and opening cases due to postal delays/eBay not updating shipping

Hi, I’ve never had this problem before. I’ve got one buyer who’s accused me of never shipping the item (eBay tracking said pre transit, Usps says in transit, I shipped the item priority same day it was ordered) and the buyer wants a refund since it w...

Usps delays costing sellers money

Has anyone else been loosing money due to usps being so far behind or not scanning package when delivered I have had to refund buyers due to inr cases because there package is setting in a truck somewhere with nobody to drive it or the carriers not s...

return closed and claim issue - please help

Purchased an expensive espresso machine described asgood working order and nothing broken - display model, with no return. However received the item and it is not as described and did request a return due to this. The seller immediately just closed t...

SCAM ALERT- Returned EMPTY package and got Refunded

I have two accounts.I sold an item and the buyer immediately asked to return it and said it was defective. I paid for a label and they used the correct tracking number but someone else's name and a fictitious address. I never got the package back. So...

Ebay's seller protection for slow holiday shipping a total lie

We've all read the post about how Ebay claims they will protect sellers during the slow holiday shipping. How they will only allow cases a day after an item is late and will hold requests open for an extra 10 days. Well, today, on Christmas no less, ...

Refund and items to buyer!

So I sold some items to a customer several weeks ago. Of course USPS has the package sitting somewhere. He opened a INR case. I immediately sent a replacement package which he received yesterday per USPS tracking. I sent a message to ebay this mornin...

Resolved! Request refund button doesn't work.

Hi! Issue is next. I received an order, but it was falsely described by a seller and I got item I did not payed for. I ordered plush toy with mechanism in it. In seller lot it said "materials plush+catnip", in listing it said "X1 electric fish moveme...

Closed Case

Mi caso consiste en que compre un articulo y el mismo aun no ha llegado. eBay cerro el caso sin haber sido solucionado. ¿Como puedo reabrir el caso? My case is that I bought an item and it still has not arrived. eBay closed the case without it being ...

Seller keeps shipping items

I bought a camo ghillie suit for my husband as a guest in early September. It was a bit late but I wasn't worried. Since the they've shipped 7 more. I've managed to contact them via their website and explained that I'm receiving these in error, and t...

FREE stuff Via eBay MBG and INR Case! Merry Christmas to me!

So I bought something off eBay on Nov 26 and it never arrived. Was suppose to get here first week of December. It didn't move from the seller's PO for 14-days! So I won my INR case. But, the package disappeared into the Mid West somewhere and has bee...

Package personally delivered for local buyer

I had a item purchased today from a buyer that lives within a 30 minute drive away. I have offered to personally drop the item off as opposed to sending it in the mail. They are in agreement with me doing this.My question is since I will not be maili...