Shipping

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Anyone have trouble shipping to this address?

I just had a German buyer purchase an item of mine and she has given the above noted address which is shown on Google as some type of warehouse which (at least by the address) could be connected to a hacking ring. Anyone have any issues with this add...

Problems with shipping media mail

I sold a book of first day covers and listed media mail as an option. It has more than 6 pages and the buyer choose media mail which came up as an option when I listed the item but now I can't print a label using media mail. Help, can you still print...

This board is cesored - just so you know

A couple hours ago I posted a discussion opening about a problem I had with a buyer on eBay and the policy about returns and appealing a refund decision. In that message I pointed out discrepancies where eBay falls short of protecting it sellers. App...

Can a buyer reopen a returns case?

I sell my used gear on Ebay.Sold some clothing, buyer wants to return as he believes they are fake (they aren't). I've sold the same item with no complaints. My listing states I do not accept returns. He has stated under his reason "just didn't like ...

Buyer stated item was not as described or shown in photos!

I recently had a customer initiate a return for a pc gaming mouse pad. The customer stated the item was not as described or shown in photos. First the easiest to debunk was the photos. The photos for the listing were of that exact item. I only had 1 ...

Resolved! How do you void an eBay International Standard Delivery label?

Dumb not paying attention question for the day. I just had a buyer pay for an item. I wasn't paying attention and just shipped it as usual. The buyer opted for my standard First Class International label (all I offered other than Priority) and the bu...

USPS Parcel Select Ground

Appears that ebay no longer offers this as a shipping option, when you go to purchase/print mailing labels. Per customer service, ebay decided that this shipping method is no longer reliable.

Resolved! Do I as buyer have to pay to return SNAD that was also damaged

Bought a shaving strop advertised as 19” that came with a bonus straight shaving razor. usable part of strop is 12”. Cheap razor arrived with cracked plastic handle. sent note to seller immediately with 2 pics. No answer after 3 days. Left negative...

GSP:s strange "import charge" within EU countries

I recently in good time before new year (brexit), bought an item from Ebay.uk shipped with GSP. Since october I've purchased four other items from Ebay.uk shipped with GSP shipping without any problems and had no problems with the shipping cost using...

False return accepted

my account page shows I accepted a return when I didn't and am disputing the return request. What do I do now? I reported the buyer as I believe he is trying to replace some of the baseball cards with less quality cards. His request was not as descri...

Resending 2nd invoice

Hi, I had to give a customer a refund because a shipment we thought had been lost by the USPS. About 1 week later he got the shipment, how do I send a 2nd invoice for and order I refunded? Thanks, Darin

USPS resends international parcels back to me

I never had any issues shipping outside the country except recently. Last month, a buyer from Brazil bought one of the Thomas electric trains I had and shipped it out. I didn't received any update until a few days ago when the parcel was sent back to...

Shipping costs

Seller added costs for priority shipping in listing. When sending item seller used FedEx ground. I was happy with product upon arrival but feel that seller should have adjusted for the slower shipping rate. The item was late arriving but attributed t...

Request to cancel gone wrong?

So I messed up the address on my purchase I msged the seller to let him know asking if he could cancel the order so I can fix my address it but he hasn’t responded to my request for cancel or my messages it has been 4 days is there any recommendation...

usps site, can't connect, anyone else with a problem

I've been trying all day to file a missing package for something mailed on Dec. 9th. I filled the entire form but the submit button didn't work. I tried to start over but now nothing on the site worksI keep getting this message--no matter what I clic...