eBay

Buyer refuses return because of custom duties. Item stuck in buyer country.

Seller in Japan here. I sold a $300 item in Feb to a buyer in Europe and shipped it promptly. A week later I received a message from the buyer"I have told the courier company to return the item to you as there was a 71 euro charge on it for customs a...

Returned An Item

Returned an item but did not use label ebay provided. How do I update the tracking on the return. Thank You

If you ship worldwide, how do you set estimated delivery dates?

I offer very fast (4 days max) as default for all orders regardless of where the buyer is in the world. I use shipping rate tables and the fastest option there is expedited. Then in the shipping policy, I chose "UPS Express" for international shippin...

Huge FedEx Surcharge

I have this merchandise with dimensions 34x32x18". It usually cost less than $200 using FedEx thru Ebay. Even when I ship directly with FedEx or UPS, it is always less than $200. Because of Covid, my sells have slowed down so much that I stopped chec...

The package did not arrive (but an SMS came that the goods were delivered)

Здравствуйте, вчера я не получил свою посылку. Никто не подходил к моей двери. Посылку не получила, не расписывалась, наклеек о попытке доставки не было. Мы были дома два дня. Служба доставки утверждает, что посылка доставлена. Я писала продавцу мног...

If you Sell and use EBay to SHIP - READ THIS!

This is a WARNING to ALL SELLERS who SHIP through Ebay. Recently I sold an item, as I have for the last 17 years. Weighed (3.86 lbs) I measured the box and provided both through Ebay's Seller Portal for Shipping. I paid $9.19 and shipped it USPS. 6 w...

Has the shipping label issue been resolved yet?

Yes, no, maybe so?

Finally got really scammed...and no recourse??

Okay, I ordered 3 items in November. I had an arrival date in January (it kept getting pushed later). Items didn't arrive. Seller didn't respond when I contacted them in February. Repeatedly. Now: I'm outside the 60 day refund policy.I have no option...

Ebay allowing buyers to keep items that they wanted to return

Seller asked for my email for refund

I contacted a seller because I discovered a defect on a new item I purchased after I opened it. The seller used a stock photo, but the item was not as it appeared in the photo. In all my years on eBay I do not take returns lightly and I don't think I...

Rescinding negative feedback

I offer free returns. About 3 weeks after the package was delivered, the seller posted negative feedback that they wanted a refund. I contacted them to see what their dissatisfaction was. They responded that they never left feedback, but that they we...

Who is the genius who messed up the shipping labels?

Nice to see eBay chose to use those extra fees they are taking from us to screw up the site rather than fixing it. Labels used to print just fine. Now I can't print a FedEx label properly because the margins are screwed up. I really wish they would j...