Shipping

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Strange shipping cost issues after trying Business Policy editing page.

Hello. I recently tried using the Business Policy editing page to try and edit various info for my listings in bulk, and when it was more trouble than how I was editing listings before, I opted out, which I thought would revert all my listings back t...

Item not received

Seller scammed me gave me wrong tracking number

Shipping from sellers

Sellers please use FedEx. Much faster than USPS. They seem to drop the ball when it matters most. I have purchased hundreds of items from eBay sellers. I only have problems from packages sent USPS. I believe they like to reroute products to places ou...

Payment for item reu

l returned a lap top computer almost 4 weeks ago, haven't been paid for it. Talked to seller many times told them I'm returning it told them I don't have the debit card need a check for payment. Have since called many times an texts many times no res...

Money for returned item

I paid for a lap top computer it didn't work. Told seller she said it worked for her. I told her I'm returning it, she didn't give me free shipping so I paid to return it told her I did it. It's been four weeks no payment. Told her I don't have the d...

What do I do about this shipping nightmare??

Hey all, I am a newbie seller (started in September) and have been working really hard shipping items fast and packaged great. I mostly ship via USPS priority. I knew with Covid and Christmas there were going to be some delays but I have a buyer that...

Resolved! how to send buyer a return shipping label without going through eBay returns

how to send buyer a return shipping label without going through eBay returnsI have a buyer who wants to return an item which is okay with me but I want to send a shipping label.I do not wish to involve eBay.How to do this?

I need a report on shipping labels to calculate profit/loss - is there any?

Before Managed Payments I could get the full accounting of how much I received, any refunds issued, and how much I spent on shipping labels from PayPal. I can get most of that with eBay reports, but I do not see any way to download a report on shippi...

Buyer messages about not received after 60 days

I have a buyer who messaged that they didn't receive their item and was on vacation. I checked and tracking says the item was delivered back in October. They didn't file an INR. Normally I would give my usual suggestions on how to locate the item. Bu...

returns.ebay.com times out

I have two separate purchases that require returns and neither appear to be functional. returns.ebay.com times out. Is this just me or others have the same problem?

My package that was sent to the Global Shipping CTR In Kentucky was delivered to a different address

My package that was sent to the Global Shipping Program in Erlanger, Kentucky was delivered by USPS to CINCINNATI, OH 45235 instead.Is this normal?

buyer receives the product after canceling order and refunding money, what must the seller do to get

When the buyer did not receive the order, he requested a refund of the money, proceeded to return the money and the case was closed, several days after the buyer received the producer, what should I do for the buyer to refund the money or return the ...

Shipping time advertised shorter than shipping time after item bought

As stated in "Subject", the seller advertises Standard shipping as up to 21 days (from Japan to EU), when you purchase the item you get 2 and half months (sic) of shipping period!!! The seller gets 2,5 months of shipping "window" !!! I cant do nothin...

Time to extend INR claims to 21 days (temporarily to the end of February) USPS delays

eBay needs to extend INR claims to 21 days (temporarily to the end of February). Many USPS hubs are reporting 2 - 3 weeks backlogged parcels. eBay should immediately extend filing claims to 21 days after an item has sold. Many Buyers are taking advan...

Buyer gives Negative Feedback because USPS didn't deliver on time. eBay wouldn't remove!

First negative feedback I have receive. Buyer kept bugging me because USPS tracking wasn't updating. It was obvious that the Post Office had the package, but buyer threatened negative feedback if I didn't refund. I wasn't going to refund the buyer wi...